A Customer Service Scheduling Supervisor, Call Center earns an average salary of $42,338 per year. Most people move on to other jobs if they have more than 10 years' experience in this field.
Customer Service Scheduling Supervisor, Call Center Total Pay (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$33,935 - $65,263
(Median)
34K
51K
65K
MEDIAN: $42,338
10%
75%
90%
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Customer Service Scheduling Supervisor, Call Center Total Pay (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$10.70 - $23.40
(Median)
11
14
16
20
23
MEDIAN: $15.00
10%
25%
50%
75%
90%
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National Salary Data

 (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$22K$44K$66K
Salary
$33,935 - $65,263  
   
Bonus
$0.00 - $7,677  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$28,698 - $56,751  
PayScale
Country: United States | Currency: USD | Updated: 23 Apr 2014 | Individuals Reporting: 66
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$11$22$33
Hourly Rate
$10.70 - $23.40  
   
Overtime
$0.00 - $32.00  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$22K$44K$66K
Bonus
$0.00 - $7,677  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$28,698 - $56,751  
PayScale
Country: United States | Currency: USD | Updated: 23 Apr 2014 | Individuals Reporting: 66
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Customer Service Scheduling Supervisor, Call Center Job Listings

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Job Description for Customer Service Scheduling Supervisor, Call Center
  • Analyze call center procedures to improve efficiency and quality of service.
  • Provide customer service for complicated, escalated, and urgent calls.
  • Oversee the distribution of call center workload among service representatives.
Related Job Salaries

Experience Affects Customer Service Scheduling Supervisor, Call Center Salaries

Mid-Career
up arrow 5%
National Average
$41,000
Entry-Level
up arrow 5%

Skills That Affect Customer Service Scheduling Supervisor, Call Center Salaries

Windows Operating System General Use
up arrow 8%
Microsoft Office
up arrow 1%
National Average
$41,000
Microsoft Word
up arrow 1%
Job Satisfaction
Highly satisfied Image
Highly satisfied
Rated 4 out of 5 based on 10 votes.
Gender
Female
94%
female alumni
 
Male
6%
male alumni
Years of Experience
1-4 years
29%
5-9 years
35%
10-19 years
23%
20 years or more
14%
Common Health Benefits
medical benefits Medical: 85% dental benefits Dental: 79%
vision benefits Vision: 58% employee benefits None: 11%
Find Out Exactly What You Should Be Paid
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