What is it like working as a Customer Service Specialist at Big Lots Stores, Inc.?
Customer Service Specialist in Lenoir City:
Pros: My work place is never dull. I enjoy most of my customers and hope I can make their day just a bit better. There is always something to do, always a customer to attend to. I answer inquiries the best I can or I find someone more knowledgeable.
Cons: I sometimes wish the work schedule was a little better but, the manager works with what he has. I appreciate that. (Perhaps with our new system, it will be better.) I often wish the pay was more but, don't we all? I wish certain workers were more productive and less (volatile) in some of their comments and behaviors.
What is it like working as a Customer Service Specialist at AT&T Mobility LLC?
Customer Service Specialist in Tulsa:
"Helping The Customer Solve Their Wireless Problem."
Pros: Working with customers, solving their wireless problems.
Cons: More emphasis put on stats than the human connection with their customers.