Hourly Rate for Customer Service Specialist Jobs

Updated: 3 Feb 2012
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national salary data
National Pay Data
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$10$20$30
Hourly Rate$9.06 - $19.29  
   
Overtime$12.87 - $29.29  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$20K$40K$60K
Bonus$20.30 - $4,416  
   
Commission$0.00 - $15,932  
Profit Sharing$100.67 - $2,990  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)		$20,456 - $49,343  
PayScale
Country: United States | Currency: USD | Updated: 3 Feb 2012 | Individuals Reporting: 1,195
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Job Listings for Customer Service Specialist Jobs

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Companies and Industries for Customer Service Specialist Jobs

Popular Employers

Hourly Rate
Best Buy$7.85 - $11.06
Office Depot, Inc.$7.75 - $12.03
FedEx Office$11.86 - $16.40
The Home Depot Inc.$11.35 - $14.63
Lowe's Home Improvement Inc.$11.16 - $14.87
Popular Industries

Hourly Rate
Retail$9.00 - $18.39
Banking$9.94 - $18.11
Health Care Services$9.76 - $19.06
Retail Consumer Electronics$9.10 - $18.22
Insurance$10.07 - $19.47

key statistics
Key Statistics for Customer Service Specialist Jobs

Gender
Female
71%
female alumni
  
Male
29%
male alumni
Hourly Rate:$11.42 - $16.71 $10.11 - $15.51
Years of Experience
Less than 1 year
4%
1-4 years
37%
5-9 years
27%
10-19 years
23%
20 years or more
10%
Top Degrees

Hourly Rate
Bachelor's Degree$9.07 - $19.71
Associate's Degree$9.97 - $19.48
High School Diploma$8.14 - $24.22
GED or High School Diploma$8.14 - $24.22
Bachelor of Arts (BA), English$12.93 - $21.94
Most Common Health Benefits
medical benefits Medical: 77% dental benefits Dental: 68%
vision benefits Vision: 54% employee benefits None: 21%

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career path
Career Path for Customer Service Specialist Jobs

Common Past Jobs
Common Future Jobs

Customer Service Specialist

Salary Range

$20,456 - $49,343
payscale
Customer Service Representative (CSR)
$19,279 - $42,546
Administrative Assistant
$21,033 - $43,813
Senior Customer Service Representative (CSR)
$25,022 - $53,761
 
Common Past Jobs
Common Future Jobs

Customer Service Specialist

Salary Range

$20,456 - $49,343
payscale
Administrative Assistant
$21,033 - $43,813
Customer Service Supervisor
$21,633 - $57,461
Customer Service Manager
$25,601 - $75,467
 

career path
Salary Map for Customer Service Specialist Jobs

Highest Hourly Rates By City for Customer Service Specialist Jobs

Top Cities by Popularity for Customer Service Specialist Jobs

Highest Hourly Rates By City Top Cities by Popularity

sample job description
Customer Service Specialist Job Description

People with the job title Customer Service Specialist typically fall into one of the following PayScale standard occupations.

Customer Service Assistants
Responds to telephone, mail and face-to-face inquires about the company's products or services following standard scripts and procedures. Documents details of telephone conversation and actions taken . Completes transactions, records of complaints and actions taken, comments using internal PC systems.

See Sample Job Descriptions for All Jobs

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