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Customer Service Specialist Salary at JCPenney

A Customer Service Specialist at JCPenney earns an average wage of $9.61 per hour.

$7.69 - $11.71
(Median)
$7
$9
$12
MEDIAN: $9.00
10%
50%
90%

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National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$6$12$18
Hourly Rate
$7.69 - $11.71  
   
Overtime
$12.26 - $15.43  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$12K$24K$36K
Bonus
$0.00 - $592  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$16,139 - $24,598  
Country: United States | Currency: USD | Updated: 2 May 2015 | Individuals Reporting: 29

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Skills That Affect Customer Service Specialist at JCPenney Salaries

Customer Relations
up arrow 3%

National Average
$20,000

Customer Service
up arrow 4%

Sales
up arrow 5%

Job Satisfaction

Satisfied
Rated 3 out of 5
based on 10 votes.

Gender

Female
58 %
Male
42 %

Years of Experience

1-4 years
72%
5-9 years
7%
10-19 years
17%
20 years or more
3%

Common Health Benefits

medical benefits Medical: 28% dental benefits Dental: 24%
vision benefits Vision: 28% employee benefits None: 68%
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