A Customer Service Specialist at JCPenney earns an average wage of $9.25 per hour. People in this job generally don't have more than 10 years' experience.

$7.91 - $10.47
(Median)
$7
$9
$10
MEDIAN: $9.00
10%
50%
90%

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National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$5$10$15
Hourly Rate
$7.91 - $10.47  
   
Hourly Tips
$0.13  
Overtime
$12.75  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$10K$20K$30K
Bonus
$1,160  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$16,500 - $22,325  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 48
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Experience Affects Customer Service Specialist Salaries


National Average
$19,000

Mid-Career
up arrow 3%

Skills That Affect Customer Service Specialist Salaries

Product Support
up arrow 6%

Data Entry
up arrow 2%

Phone Support
up arrow 1%

Customer Service
0%

National Average
$19,000

Sales
up arrow 2%

Customer Relations
up arrow 2%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 14 votes.

Gender

Female
84 %
Male
16 %

Years of Experience

Less than 1 year
4%
1-4 years
78%
5-9 years
10%
10-19 years
8%

Common Health Benefits

medical benefits
Medical: 14%
dental benefits
Dental: 22%
medical benefits
Vision: 24%
dental benefits
None: 71%
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