Customer Service Specialist at JCPenney Salary

A Customer Service Specialist at JCPenney earns an average wage of $9.50 per hour.

$7.85 - $10.85
(Median)
$7
$9
$11
MEDIAN: $9.00
10%
50%
90%

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National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$6$12$18
Hourly Rate
$7.85 - $10.85  
   
Hourly Tips
$0.20  
Overtime
$1.51 - $17.44  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$12K$24K$36K
Bonus
$0.00 - $592  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$16,515 - $23,847  
Country: United States | Currency: USD | Updated: 12 Jan 2016 | Individuals Reporting: 52
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Skills That Affect Customer Service Specialist Salaries

Data Entry
up arrow 7%

Product Support
up arrow 3%

Phone Support
up arrow 2%

National Average
$20,000

Customer Service
up arrow 2%

Customer Relations
up arrow 2%

Sales
up arrow 3%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 18 votes.

Gender

Female
67 %
Male
33 %

Years of Experience

Less than 1 year
4%
1-4 years
75%
5-9 years
6%
10-19 years
13%
20 years or more
2%

Common Health Benefits

medical benefits
Medical: 21%
dental benefits
Dental: 23%
medical benefits
Vision: 23%
dental benefits
None: 71%
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