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Customer Service Specialist Salary at JCPenney (United States)

A Customer Service Specialist at JCPenney earns an average wage of $9.94 per hour.
Customer Service Specialist at JCPenney Salary (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$7.58 - $12.72
(Median)
7
9
13
MEDIAN: $9.00
10%
50%
90%
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National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$6$12$18
Hourly Rate
$7.58 - $12.72  
   
Overtime
$14.55 - $15.62  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$12K$24K$36K
Bonus
$0.00 - $202.73  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$15,859 - $26,464  
Country: United States | Currency: USD | Updated: 3 Sep 2014 | Individuals Reporting: 22
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Skills That Affect Customer Service Specialist at JCPenney Salaries

Customer Relations
up arrow 2%
National Average
$21,000
Customer Service
up arrow 1%

Job Satisfaction

Satisfied Image
Satisfied
Rated 3 out of 5 based on 10 votes.

Gender

Female
55%
female alumni
 
Male
45%
male alumni

Years of Experience

1-4 years
68%
5-9 years
5%
10-19 years
23%
20 years or more
5%

Common Health Benefits

medical benefits Medical: 32% dental benefits Dental: 32%
vision benefits Vision: 32% employee benefits None: 63%