A Customer Service Specialist with Microsoft Excel skills earns an average wage of $15.10 per hour. Pay for this job does not change much by experience, with the most experienced earning only a bit more than the least. Most people move on to other jobs if they have more than 20 years' experience in this career.

$29,553 - $52,432
(Median)
$30K
$39K
$52K
MEDIAN: $39,342
10%
50%
90%

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$10.67 - $20.18
(Median)
$11
$15
$20
MEDIAN: $15.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$18K$36K$54K
Salary
$29,553 - $52,432  
   
Bonus
$306.39 - $6,456  
Profit Sharing
$2,892  
Commission
$440.00  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$24,212 - $48,842  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 162
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$11$22$33
Hourly Rate
$10.67 - $20.18  
   
Overtime
$17.70 - $30.92  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$22K$44K$66K
Bonus
$306.39 - $6,456  
   
Commission
$440.00  
Profit Sharing
$2,892  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$24,212 - $48,842  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 346
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Pay by Experience Level for Customer Service Specialist

Median of all compensation (including tips, bonus, and overtime) by years of experience.

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Experience Affects Customer Service Specialist Salaries

Late-Career
up arrow 9%

Experienced
up arrow 2%

Mid-Career
0%

National Average
$34,000

Entry-Level
up arrow 3%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 105 votes.

Gender

Female
83 %
Male
17 %

Years of Experience

Less than 1 year
3%
1-4 years
37%
5-9 years
24%
10-19 years
25%
20 years or more
12%

Common Health Benefits

medical benefits
Medical: 81%
dental benefits
Dental: 72%
medical benefits
Vision: 62%
dental benefits
None: 17%
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