The average rate for a Customer Service Specialist with Product Support skills is $15.04 per hour. Most people move on to other jobs if they have more than 20 years' experience in this field. Pay for this job does not change much by experience, with the most experienced earning only a bit more than the least.

$29,761 - $56,800
(Median)
$30K
$42K
$57K
MEDIAN: $41,667
10%
50%
90%

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$9.98 - $19.69
(Median)
$10
$15
$20
MEDIAN: $15.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$19K$38K$57K
Salary
$29,761 - $56,800  
   
Bonus
$396.41 - $5,203  
Profit Sharing
$1,375  
Commission
$1,000  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$21,880 - $49,515  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 142
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$12$24$36
Hourly Rate
$9.98 - $19.69  
   
Overtime
$14.82 - $35.51  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$24K$48K$72K
Bonus
$396.41 - $5,203  
   
Commission
$1,000  
Profit Sharing
$1,375  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$21,880 - $49,515  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 283
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Pay by Experience Level for Customer Service Specialist

Median of all compensation (including tips, bonus, and overtime) by years of experience.

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Experience Affects Customer Service Specialist Salaries

Late-Career
up arrow 13%

Experienced
up arrow 8%

Mid-Career
0%

National Average
$35,000


Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 105 votes.

Gender

Female
73 %
Male
27 %

Years of Experience

Less than 1 year
2%
1-4 years
42%
5-9 years
26%
10-19 years
20%
20 years or more
11%

Common Health Benefits

medical benefits
Medical: 72%
dental benefits
Dental: 66%
medical benefits
Vision: 57%
dental benefits
None: 24%
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