Mid-Career Customer Service Specialist Salary

Median pay for Mid-Career Customer Service Specialists is around $14.43 per hour. In the world of Mid-Career Customer Service Specialists, total cash compensation ranges from $23K on the lower end to $48K on the higher end; this includes bonuses that reach $4K and profit sharing that approaches $5K in rare cases, with some high rollers snagging commissions as high as $16K. Residence and the company each impact pay for this group, with the former having the largest influence. The majority of Mid-Career Customer Service Specialists claim high levels of job satisfaction. Health benefits are not enjoyed by everyone in this line of work, and one in five lack any coverage at all. Medical benefits are reported by a fair number and dental coverage is claimed by the greater part. The figures in this rundown are based on the results of PayScale's salary questionnaire.

$28,047 - $52,419

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$10.03 - $19.33

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$18K$36K$54K
Salary
$28,047 - $52,419  
   
Bonus
$0.00 - $3,923  
Profit Sharing
$487.96 - $4,500  
Commission
$197.27 - $15,813  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$22,908 - $47,616  
Country: United States | Currency: USD | Updated: 18 Jul 2015 | Individuals Reporting: 440
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$10$20$30
Hourly Rate
$10.03 - $19.33  
   
Overtime
$14.47 - $29.51  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$20K$40K$60K
Bonus
$0.00 - $3,923  
   
Commission
$197.27 - $15,813  
Profit Sharing
$487.96 - $4,500  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$22,908 - $47,616  
Country: United States | Currency: USD | Updated: 18 Jul 2015 | Individuals Reporting: 815
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Skills That Affect Mid-Career Customer Service Specialist Salaries

Customer Relationship Management (CRM)
up arrow 6%

Microsoft Office
up arrow 5%

Product Support
up arrow 4%

Microsoft Excel
up arrow 1%

Software Knowledge
up arrow 1%

National Average
$33,000

Customer Service
up arrow 1%

Customer Relations
up arrow 1%

Data Entry
up arrow 1%

Microsoft Word
up arrow 1%

Data Processing
up arrow 1%

Phone Support
up arrow 2%

Call Center
up arrow 3%

Computer Service
up arrow 3%

Office Administration
up arrow 5%

Sales
up arrow 7%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 234 votes.

Gender

Female
79 %
Male
21 %

Common Health Benefits

medical benefits Medical: 77% dental benefits Dental: 68%
vision benefits Vision: 59% employee benefits None: 20%
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