Mid-Career Customer Service Specialist Salary

Earnings for Mid-Career Customer Service Specialists come in at around $14.42 per hour on average. Overall compensation packages to Mid-Career Customer Service Specialists range from $23K on the low end to $48K on the high end; this includes bonuses that peak near $4K and profit sharing that approaches $5K, with some high rollers snagging commissions as high as $16K. Location and the company each impact pay for this group, with the former having the largest influence. Most Mid-Career Customer Service Specialists like their work and job satisfaction is high. Although a fair number have medical coverage and a majority have dental coverage, approximately one-fifth claim no health benefits at all. This report is based on answers to PayScale's salary questionnaire.

$27,994 - $52,374
(Median)
$28K
$39K
$52K
MEDIAN: $38,750
10%
50%
90%

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$10.05 - $19.35
(Median)
$10
$14
$19
MEDIAN: $14.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$18K$36K$54K
Salary
$27,994 - $52,374  
   
Bonus
$0.00 - $3,915  
Profit Sharing
$487.96 - $4,500  
Commission
$198.66 - $15,705  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$22,934 - $47,546  
Country: United States | Currency: USD | Updated: 2 Jul 2015 | Individuals Reporting: 432
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$10$20$30
Hourly Rate
$10.05 - $19.35  
   
Overtime
$14.45 - $29.32  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$20K$40K$60K
Bonus
$0.00 - $3,915  
   
Commission
$198.66 - $15,705  
Profit Sharing
$487.96 - $4,500  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$22,934 - $47,546  
Country: United States | Currency: USD | Updated: 2 Jul 2015 | Individuals Reporting: 802
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Skills That Affect Mid-Career Customer Service Specialist Salaries

Customer Relationship Management (CRM)
up arrow 6%

Microsoft Office
up arrow 5%

Product Support
up arrow 4%

Microsoft Excel
up arrow 2%

Software Knowledge
up arrow 1%

National Average
$33,000

Customer Service
up arrow 1%

Customer Relations
up arrow 1%

Data Entry
up arrow 1%

Phone Support
up arrow 1%

Microsoft Word
up arrow 1%

Data Processing
up arrow 2%

Call Center
up arrow 3%

Computer Service
up arrow 3%

Office Administration
up arrow 5%

Sales
up arrow 7%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 233 votes.

Gender

Female
79 %
Male
21 %

Common Health Benefits

medical benefits Medical: 77% dental benefits Dental: 68%
vision benefits Vision: 59% employee benefits None: 21%
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