Mid-Career Customer Service Specialist Salary

Mid-Career Customer Service Specialists pull down an average of $14.52 per hour. Including potential for bonuses, profit sharing and commission — peaking near $4K, $5K, and $10K, respectively — total cash payment to Mid-Career Customer Service Specialists can bottom out near $23K or top out at around $48K. The specific employer and the particular city each impact pay for this group, with the former having the largest influence. Health benefits are not claimed by all — nearly one in five lack any form of coverage — but a fair number have medical insurance, and the larger part have dental, too. The majority of workers are highly satisfied with their job. Respondents to the PayScale salary survey provided the data for this report.

$27,859 - $53,003
(Median)
$28K
$39K
$53K
MEDIAN: $38,923
10%
50%
90%

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$10.09 - $19.71
(Median)
$10
$15
$20
MEDIAN: $14.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$18K$36K$54K
Salary
$27,859 - $53,003  
   
Bonus
$0.00 - $4,061  
Profit Sharing
$487.96 - $4,500  
Commission
$484.79 - $10,365  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$22,829 - $47,800  
Country: United States | Currency: USD | Updated: 12 Jan 2016 | Individuals Reporting: 493
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$11$22$33
Hourly Rate
$10.09 - $19.71  
   
Overtime
$14.69 - $30.64  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$22K$44K$66K
Bonus
$0.00 - $4,061  
   
Commission
$484.79 - $10,365  
Profit Sharing
$487.96 - $4,500  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$22,829 - $47,800  
Country: United States | Currency: USD | Updated: 12 Jan 2016 | Individuals Reporting: 996
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Popular Employer Salaries for Customer Service Specialist


Bank of America Corp. (BOFA) offers the best pay with a median salary of $36K, though salaries there don't seem that varied, bottoming out near $27K and maxing out at just $43K.

With a median salary of only $26K, The Home Depot Inc. pays the least. It seems that the compensation range of $19K to $35K isn't that wide, either.

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Skills That Affect Customer Service Specialist Salaries

Customer Relationship Management (CRM)
up arrow 6%

Microsoft Office
up arrow 6%

Product Support
up arrow 4%

Microsoft Excel
up arrow 3%

Software Knowledge
up arrow 1%

Customer Service
0%

Customer Relations
0%

Data Entry
0%

Microsoft Word
0%

Data Processing
0%

National Average
$33,000

Phone Support
up arrow 1%

Call Center
up arrow 2%

Office Administration
up arrow 3%

Computer Service
up arrow 3%

Sales
up arrow 8%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 261 votes.

Gender

Female
80 %
Male
20 %

Common Health Benefits

medical benefits
Medical: 77%
dental benefits
Dental: 68%
medical benefits
Vision: 59%
dental benefits
None: 20%
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