What am I worth?
Get a free salary report »
What should I pay?
Pay the right way »
Browse Categories

Mid-Career Customer Service Specialist Salary

Mid-Career Customer Service Specialists can expect wages of $14.33 per hour on average. Cash earnings for Mid-Career Customer Service Specialists — which occasionally include more than $4K from bonuses and more than $5K from profit sharing — stretch from around $23K to approximately $48K. Although a strong majority have medical coverage and the greater part have dental coverage, roughly one in five claim no health benefits at all. Men are in the minority of survey respondents, with female Mid-Career Customer Service Specialists making up 77 percent. Most workers in this position report high levels of job satisfaction. This report is based on responses to the PayScale salary survey.
$27,939 - $52,147
(Median)
28K
32K
39K
45K
52K
MEDIAN: $38,780
10%
25%
50%
75%
90%

Add this chart to your site: 640px    300px

$9.97 - $19.22
(Median)
10
12
14
17
19
MEDIAN: $14.00
10%
25%
50%
75%
90%

Add this chart to your site: 640px    300px

National Salary Data

 (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$18K$36K$54K
Salary
$27,939 - $52,147  
   
Bonus
$0.00 - $3,832  
Profit Sharing
$394.53 - $4,562  
Commission
$200.00 - $18,000  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$23,074 - $47,875  
Country: United States | Currency: USD | Updated: 11 Dec 2014 | Individuals Reporting: 380
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$10$20$30
Hourly Rate
$9.97 - $19.22  
   
Overtime
$13.47 - $29.28  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$20K$40K$60K
Bonus
$0.00 - $3,832  
   
Commission
$200.00 - $18,000  
Profit Sharing
$394.53 - $4,562  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$23,074 - $47,875  
Country: United States | Currency: USD | Updated: 11 Dec 2014 | Individuals Reporting: 695
United States (change)

Customer Service Representative (CSR) Job Listings

Search for more jobs:

Skills That Affect Mid-Career Customer Service Specialist Salaries

Customer Relationship Management (CRM)
up arrow 6%

Microsoft Office
up arrow 4%

Product Support
up arrow 4%

Microsoft Excel
up arrow 1%

Software Knowledge
up arrow 1%

Data Entry
0%

National Average
$33,000

Customer Service
up arrow 1%

Customer Relations
up arrow 1%

Phone Support
up arrow 1%

Microsoft Word
up arrow 1%

Call Center
up arrow 2%

Data Processing
up arrow 2%

Computer Service
up arrow 2%

Office Administration
up arrow 5%

Sales
up arrow 6%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 234 votes.

Gender

Female
77 %
Male
23 %

Common Health Benefits

medical benefits Medical: 77% dental benefits Dental: 68%
vision benefits Vision: 59% employee benefits None: 21%