Mid-Career Customer Service Specialist Salary
Mid-Career Customer Service Specialists can expect wages of $14.76 per hour on average. Total incomes of Mid-Career Customer Service Specialists incorporate potential for, in a few cases, more than $6K from bonuses and close to $3K from profit sharing; these performance components cause packages to range between $23K and $49K. The specific employer and the particular city each impact pay for this group, with the former having the largest influence. For the most part, people in this position report moderate levels of job satisfaction. Just over one in five of professionals in this line of work do not receive benefits; however, a fair number report medical coverage and more than half claim dental coverage as well. Figures cited in this summary are based on replies to PayScale's salary questionnaire.
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Popular Employer Salaries for Customer Service Specialist
Well-known firms with a reputation for hiring numerous Mid-Career Customer Service Specialists include Bank of America Corp. (BOFA), The Home Depot Inc., Best Buy, Verizon Wireless, and J.P. Morgan Chase & Co. (JPMCC). With a median salary of $37K, Bank of America Corp. (BOFA) offers Mid-Career Customer Service Specialists the highest pay. However, earnings don't seem to live on a large spectrum; they generally peter out at $28K and are capped at $45K. Other big spenders include Verizon Wireless, Comcast Cable, Inc., and J.P. Morgan Chase & Co. (JPMCC), top-paying firms where Mid-Career Customer Service Specialists see paychecks nearing $35K, $34K, or $29K.
Also sliding in at the lower end of the scale are Best Buy ($22K), The Home Depot Inc. ($25K), and J.P. Morgan Chase & Co. (JPMCC) ($29K).
Pay Difference by Location
Home to some of the best pay for Mid-Career Customer Service Specialists, Minneapolis offers exceptional salaries, 24 percent above the national average. Mid-Career Customer Service Specialists will also find cushy salaries in Seattle (+19 percent), Chicago (+15 percent), San Diego (+15 percent), and Dallas (+12 percent). The lowest-paying market is San Antonio, which sits 15 percent below the national average. Orlando and Oklahoma City are a couple other places where companies are known to pay below the median — salaries tend to be 10 percent less than the median.