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Mid-Career Customer Service Specialist Salary

The average Mid-Career Customer Service Specialist can expect to rake in roughly $14.44 per hour. Including potential for bonuses, profit sharing and commission — peaking near $4K, $5K, and $16K, respectively — total cash payment to Mid-Career Customer Service Specialists can bottom out near $23K or top out at around $47K. Geography and the company each impact pay for this group, with the former having the largest influence. Not all workers are lucky enough to have benefits; in fact, around one in five are without coverage. Medical insurance is claimed by a fair number and dental insurance is reported by a majority. Female Mid-Career Customer Service Specialists make up most of the survey respondents at 79 percent. Job satisfaction for Mid-Career Customer Service Specialists is high. This overview is based on answers to PayScale's salary questionnaire.

$27,784 - $52,556
(Median)
$28K
$39K
$53K
MEDIAN: $38,667
10%
50%
90%

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$10.03 - $19.43
(Median)
$10
$14
$19
MEDIAN: $14.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$18K$36K$54K
Salary
$27,784 - $52,556  
   
Bonus
$0.00 - $3,847  
Profit Sharing
$482.88 - $4,596  
Commission
$198.66 - $15,705  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$22,925 - $47,416  
Country: United States | Currency: USD | Updated: 1 Apr 2015 | Individuals Reporting: 394
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$10$20$30
Hourly Rate
$10.03 - $19.43  
   
Overtime
$13.71 - $29.53  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$20K$40K$60K
Bonus
$0.00 - $3,847  
   
Commission
$198.66 - $15,705  
Profit Sharing
$482.88 - $4,596  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$22,925 - $47,416  
Country: United States | Currency: USD | Updated: 1 Apr 2015 | Individuals Reporting: 748

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Skills That Affect Mid-Career Customer Service Specialist Salaries

Customer Relationship Management (CRM)
up arrow 5%

Microsoft Office
up arrow 4%

Product Support
up arrow 4%

Microsoft Excel
up arrow 1%

Data Entry
0%

Software Knowledge
0%

National Average
$33,000

Customer Service
up arrow 1%

Phone Support
up arrow 1%

Microsoft Word
up arrow 1%

Customer Relations
up arrow 2%

Call Center
up arrow 2%

Data Processing
up arrow 2%

Office Administration
up arrow 4%

Computer Service
up arrow 4%

Sales
up arrow 8%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 238 votes.

Gender

Female
79 %
Male
21 %

Common Health Benefits

medical benefits Medical: 77% dental benefits Dental: 68%
vision benefits Vision: 59% employee benefits None: 21%