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Entry-Level Customer Service Specialist Salary (United States)

The average rate for an Entry-Level Customer Service Specialist is $12.80 per hour. A skill in Customer Relationship Management (CRM) is associated with high pay for this job.
Entry-Level Customer Service Specialist Salary (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$26,643 - $49,704
(Median)
27K
35K
42K
50K
MEDIAN: $35,497
10%
50%
75%
90%
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Entry-Level Customer Service Specialist Salary (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$8.66 - $17.44
(Median)
8
10
13
15
17
MEDIAN: $12.00
10%
25%
50%
75%
90%
Add this chart to your site: 640px    300px

National Salary Data

 (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$17K$34K$51K
Salary
$26,643 - $49,704  
   
Bonus
$0.00 - $3,895  
Profit Sharing
$164.87 - $2,909  
Commission
$127.66 - $17,452  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$19,477 - $43,946  
Country: United States | Currency: USD | Updated: 3 Sep 2014 | Individuals Reporting: 448
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$10$20$30
Hourly Rate
$8.66 - $17.44  
   
Overtime
$13.56 - $27.38  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$20K$40K$60K
Bonus
$0.00 - $3,895  
   
Commission
$127.66 - $17,452  
Profit Sharing
$164.87 - $2,909  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$19,477 - $43,946  
Country: United States | Currency: USD | Updated: 3 Sep 2014 | Individuals Reporting: 890
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Location:
Years in Field/Career:
United States (change)

Customer Service Representative (CSR) Job Listings

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Popular Employer Salaries for Entry-Level Customer Service Specialist

Pay Difference By Location

San Francisco
up arrow 45%
Boston
up arrow 31%
Denver
up arrow 31%
Philadelphia
up arrow 31%
Minneapolis
up arrow 21%
Dallas
up arrow 19%
Houston
up arrow 18%
New York
up arrow 16%
up arrow 11%
Austin
0%
Portland
0%
Columbus
0%
National Average
$31,000
Chicago
up arrow 1%
Phoenix
up arrow 2%
San Antonio
up arrow 5%
Larger circles over a city indicate a job is popular in that location.
Find Out Exactly What You Should Be Paid
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Location:
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Skills That Affect Entry-Level Customer Service Specialist Salaries

Customer Relationship Management (CRM)
up arrow 11%
Product Support
up arrow 4%
Customer Relations
up arrow 3%
Data Processing
up arrow 3%
Microsoft Office
up arrow 1%
Microsoft Excel
up arrow 1%
Software Knowledge
up arrow 1%
Microsoft Word
0%
National Average
$31,000
Customer Service
up arrow 3%
Call Center
up arrow 3%
Data Entry
up arrow 3%
Computer Service
up arrow 3%
Phone Support
up arrow 4%
Office Administration
up arrow 5%
Sales
up arrow 18%

Job Satisfaction

Highly satisfied Image
Highly satisfied
Rated 4 out of 5 based on 318 votes.

Gender

Female
66%
female alumni
 
Male
34%
male alumni

Common Health Benefits

medical benefits Medical: 75% dental benefits Dental: 65%
vision benefits Vision: 51% employee benefits None: 23%