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Entry-Level Customer Service Specialist Salary

The average rate for an Entry-Level Customer Service Specialist is $12.89 per hour. A skill in Customer Relationship Management (CRM) is associated with high pay for this job.

$26,703 - $50,191
(Median)
$27K
$36K
$50K
MEDIAN: $35,918
10%
50%
90%

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$8.82 - $17.51
(Median)
$8
$13
$18
MEDIAN: $12.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$17K$34K$51K
Salary
$26,703 - $50,191  
   
Bonus
$0.00 - $3,867  
Profit Sharing
$180.00 - $3,000  
Commission
$100.67 - $13,906  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$19,657 - $44,324  
Country: United States | Currency: USD | Updated: 2 May 2015 | Individuals Reporting: 502
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$10$20$30
Hourly Rate
$8.82 - $17.51  
   
Hourly Tips
$0.01 - $10.40  
Overtime
$14.04 - $28.42  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$20K$40K$60K
Bonus
$0.00 - $3,867  
   
Commission
$100.67 - $13,906  
Profit Sharing
$180.00 - $3,000  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$19,657 - $44,324  
Country: United States | Currency: USD | Updated: 2 May 2015 | Individuals Reporting: 1,017

Find Out Exactly What You Should Be Paid

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Popular Employer Salaries for Entry-Level Customer Service Specialist

Pay Difference by Location

Customer Service Specialist Advice

What do you wish you knew about your job when you first started out?

Customer Service Specialist in Rochester:
"Patience."
Be proactive to every situation. Do not take anything personal. Find solutions, not problems.

United States (change)

Skills That Affect Entry-Level Customer Service Specialist Salaries

Customer Relationship Management (CRM)
up arrow 12%

Data Processing
up arrow 5%

Product Support
up arrow 4%

Microsoft Office
up arrow 3%

Microsoft Excel
up arrow 3%

Software Knowledge
up arrow 3%

Customer Relations
up arrow 2%

Microsoft Word
up arrow 1%

National Average
$31,000

Data Entry
up arrow 1%

Office Administration
up arrow 1%

Phone Support
up arrow 2%

Customer Service
up arrow 3%

Call Center
up arrow 3%

Computer Service
up arrow 3%

Sales
up arrow 15%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 313 votes.

Gender

Female
67 %
Male
33 %

Common Health Benefits

medical benefits Medical: 74% dental benefits Dental: 63%
vision benefits Vision: 50% employee benefits None: 24%
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