Customer Service Specialist at Verizon Wireless Salary

The average wage for a Customer Service Specialist at Verizon Wireless is $16.59 per hour. A skill in Inside Sales is associated with high pay for this job. For the first five to ten years in this position, wages increase somewhat, but any additional experience does not have a big effect on pay. People in this job generally don't have more than 20 years' experience.

$28,673 - $50,606
$29K
$34K
$51K
MEDIAN: $34,130
10%
50%
90%

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$13.18 - $20.39
$13
$17
$20
MEDIAN: $16.59
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$17K$34K$51K
Salary
$28,673 - $50,606  
   
Bonus
$1,007 - $5,061  
Profit Sharing
$1,091  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$28,779 - $50,358  
Country: United States | Currency: USD | Updated: 25 Mar 2017 | Individuals Reporting: 10
© PayScale, Inc. @ www.payscale.com
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$12$24$36
Hourly Rate
$13.18 - $20.39  
   
Overtime
$15.65 - $34.12  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$24K$48K$72K
Bonus
$1,007 - $5,061  
   
Profit Sharing
$1,091  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$28,779 - $50,358  
Country: United States | Currency: USD | Updated: 25 Mar 2017 | Individuals Reporting: 23
© PayScale, Inc. @ www.payscale.com

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Key Stats for Customer Service Specialist

Gender

Female
50 %
Male
50 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 13 votes.
1-4 years
55%
5-9 years
6%
10-19 years
39%
Location:
Years in Fields/Career:
United States (change)

Experience Affects Customer Service Specialist Salaries

Mid-Career
▲9%

▲5%

National Average
$36,000

▼5%

Skills That Affect Customer Service Specialist Salaries

Inside Sales
▲11%


Product Support
▲5%

Sales
▲1%

Data Entry
▲1%

Microsoft Office
▲1%

Customer Relations
▼0%

National Average
$36,000

Software Knowledge
▼1%

Phone Support
▼2%


Customer Service Metrics
▼4%

Call Center
▼12%

Microsoft Word
▼16%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 13 votes.

Gender

Female
50 %
Male
50 %

Years of Experience

1-4 years
55%
5-9 years
6%
10-19 years
39%

Common Health Benefits

medical benefits
Medical: 94%
dental benefits
Dental: 91%
vision benefits
Vision: 81%
dental benefits
None: 6%
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