Customer Service Specialist in Cincinnati, Ohio Salary

A Customer Service Specialist in Cincinnati, Ohio earns an average wage of $13.51 per hour. People in this job generally don't have more than 20 years' experience. The skills that increase pay for this job the most are Data Entry, Software Knowledge, and Product Support.

$42,051 - $54,045
$44K
MEDIAN: $43,980
50%

Add this chart to your site: 640px    300px

$8.55 - $19.27
$8
$14
$19
MEDIAN: $13.51
10%
50%
90%

Add this chart to your site: 640px    300px

Local Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$19K$38K$57K
Salary
$43,980  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$19,118 - $53,829  
Country: United States | Currency: USD | Updated: 25 Mar 2017 | Individuals Reporting: 8
© PayScale, Inc. @ www.payscale.com
Local Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$12$24$36
Hourly Rate
$8.55 - $19.27  
   
Overtime
$20.85  
Local Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$24K$48K$72K
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$19,118 - $53,829  
   
Country: United States | Currency: USD | Updated: 25 Mar 2017 | Individuals Reporting: 14
© PayScale, Inc. @ www.payscale.com

Find Out Exactly What You Should Be Paid

United States (change)

Employers: Start Here »

About Cincinnati, Ohio

Hamilton County, Ohio
298,537
Male:
143,654 (48.1%)
Female:
154,883 (51.9%)
Cincinnati (/ˌsɪnsᵻˈnæti/ SIN-si-NAT-ee) is a city in the U.S. state of Ohio that serves as county seat of Hamilton County. Settled in 1788, the city is located on the north side of the confluence of the Licking with the Ohio River. With a population of 298,550, Cincinnati is the third-largest city in Ohio and the 65th-largest city in the United States. Its metropolitan statistical area is the 28th-largest in the United States and the largest centered in Ohio. The city is also part of the larger Cincinnati–Middletown–Wilmington combined statistical area, which had a population of 2,172,191 in the 2010 census. In the early 19th century, Cincinnati was an American boomtown in the heart of the country; it rivaled the larger coastal cities in size and wealth. Throughout much of the 19th century, it was listed among the top 10 U.S. cities by population, surpassed only by New Orleans and the older,...
Cincinnati:
$35,001
Ohio:
$51,075
$658
Cincinnati:
$119,000
Ohio:
$136,400
6.7%

Customer Service Representative (CSR) Job Listings

Search for more jobs:

Key Stats for Customer Service Specialist

Gender

Female
58 %
Male
42 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 5 votes.
1-4 years
41%
5-9 years
23%
10-19 years
23%
20 years or more
14%
Location:
Years in Fields/Career:
United States (change)

Experience Affects Customer Service Specialist Salaries

Experienced
▲3%

Entry-Level
▲2%

National Average
$38,000

Mid-Career
▼7%

Skills That Affect Customer Service Specialist Salaries

Data Entry
▲13%

Software Knowledge
▲13%

Product Support
▲12%

Microsoft Office
▲8%

Microsoft Excel
▲8%

Call center operations
▲6%

Phone Support
▲5%

Customer Relations
▲4%

Customer Service
▼0%

Call Center
▼0%

National Average
$38,000

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 5 votes.

Gender

Female
58 %
Male
42 %

Years of Experience

1-4 years
41%
5-9 years
23%
10-19 years
23%
20 years or more
14%

Common Health Benefits

medical benefits
Medical: 79%
dental benefits
Dental: 71%
vision benefits
Vision: 50%
dental benefits
None: 21%
ADVERTISEMENT