Customer Service Specialist with Systems Computer/Console Operations Skills Salary

The average rate for a Customer Service Specialist with Systems Computer/Console Operations skills is $14.55 per hour. For the first five to ten years in this position, wages increase modestly, but any additional experience does not have a big effect on pay. Most people move on to other jobs if they have more than 20 years' experience in this field.

$31,947 - $71,244
$32K
$40K
$71K
MEDIAN: $40,094
10%
50%
90%

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$9.71 - $20.30
$9
$15
$20
MEDIAN: $14.55
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$24K$48K$72K
Salary
$31,947 - $71,244  
   
Bonus
$404.06 - $4,612  
Profit Sharing
$250.00  
Commission
$1,017  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$21,338 - $47,646  
Country: United States | Currency: USD | Updated: 25 Mar 2017 | Individuals Reporting: 33
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$11$22$33
Hourly Rate
$9.71 - $20.30  
   
Hourly Tips
$0.75  
Overtime
$15.37 - $31.40  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$22K$44K$66K
Bonus
$404.06 - $4,612  
   
Commission
$1,017  
Profit Sharing
$250.00  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$21,338 - $47,646  
Country: United States | Currency: USD | Updated: 25 Mar 2017 | Individuals Reporting: 105

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Pay by Experience Level for Customer Service Specialist

Pay by Experience for a Customer Service Specialist has a positive trend. An entry-level Customer Service Specialist with less than 5 years of experience can expect to earn an average total compensation of $33,000 based on 68 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Customer Service Specialist with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $37,000 based on 52 salaries. An experienced Customer Service Specialist which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $38,000 based on 44 salaries. A Customer Service Specialist with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $39,000 based on 12 salaries.

Key Stats for Customer Service Specialist

Gender

Female
71 %
Male
29 %

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 42 votes.
Less than 1 year
1%
1-4 years
41%
5-9 years
21%
10-19 years
29%
20 years or more
9%
Location:
Years in Fields/Career:
United States (change)

Experience Affects Customer Service Specialist Salaries

Late-Career
▲13%

Experienced
▲11%

Mid-Career
▲7%

National Average
$34,000

Entry-Level
▼4%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 42 votes.

Gender

Female
71 %
Male
29 %

Years of Experience

Less than 1 year
1%
1-4 years
41%
5-9 years
21%
10-19 years
29%
20 years or more
9%

Common Health Benefits

medical benefits
Medical: 76%
dental benefits
Dental: 72%
vision benefits
Vision: 59%
no benefits
None: 20%