A Customer Service Specialist in Nashville, Tennessee earns an average wage of $14.35 per hour. Most people with this job move on to other positions after 20 years in this career. A skill in Customer Relations is associated with high pay for this job.

$26,849 - $51,324
$27K
$39K
$51K
MEDIAN: $38,802
10%
50%
90%

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$10.39 - $18.42
$10
$14
$18
MEDIAN: $14.35
10%
50%
90%

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Local Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$18K$36K$54K
Salary
$26,849 - $51,324  
   
Bonus
$1,000  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$22,956 - $48,472  
Country: United States | Currency: USD | Updated: 19 Jan 2017 | Individuals Reporting: 14
Local Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$9$18$27
Hourly Rate
$10.39 - $18.42  
   
Overtime
$22.05  
Local Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$18K$36K$54K
Bonus
$1,000  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$22,956 - $48,472  
Country: United States | Currency: USD | Updated: 19 Jan 2017 | Individuals Reporting: 21

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About Nashville, Tennessee

Davidson County, Tennessee
626,681
Nashville is the capital of the U.S. state of Tennessee and the county seat of Davidson County. It is located on the Cumberland River in the north central part of the state. The city is a center for the music, healthcare, publishing, banking and transportation industries, and home to numerous colleges and universities. Reflecting the city's position in state government, Nashville is home to the Tennessee Supreme Court's courthouse for Middle Tennessee. It is known as a center of the country music industry, earning it the nickname "Music City U.S.A." Since 1963, Nashville has had a consolidated city-county government which includes six smaller municipalities in a two-tier system. Nashville is governed by a mayor, vice-mayor, and 40-member Metropolitan Council. Thirty-five of the members are elected from single-member districts; five are elected at-large. According to 2015 estimates from the U.S. Census Bureau, the total consolidated city-county population stood at 678,889. The "balance"...

Customer Service Representative (CSR) Job Listings

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Key Stats for Customer Service Specialist

Gender

Female
83 %
Male
17 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 4 votes.
042
Less than 1 year
3%
1-4 years
43%
5-9 years
31%
10-19 years
20%
20 years or more
3%
Location:
Years in Fields/Career:
United States (change)

Experience Affects Customer Service Specialist Salaries

Mid-Career
up arrow 6%

Experienced
0%

National Average
$35,000


Skills That Affect Customer Service Specialist Salaries

Customer Relations
up arrow 15%

Customer Relationship Management (CRM)
up arrow 2%

National Average
$35,000

Customer Service
up arrow 8%

Call center operations
up arrow 8%

Phone Support
up arrow 14%

Microsoft Office
up arrow 14%

Office Administration
up arrow 14%

Call Center
up arrow 15%

Data Entry
up arrow 15%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 4 votes.

Gender

Female
83 %
Male
17 %

Years of Experience

Less than 1 year
3%
1-4 years
43%
5-9 years
31%
10-19 years
20%
20 years or more
3%

Common Health Benefits

medical benefits
Medical: 77%
dental benefits
Dental: 62%
vision benefits
Vision: 58%
dental benefits
None: 19%
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