Customer Service Specialist in Houston, Texas Salary

Customer Service Specialists in Houston, Texas can expect wages of $14.31 per hour on average. Medical benefits are awarded to a strong majority, and the greater part earn dental coverage. Most Houston Customer Service Specialists survey respondents are women (78 percent). Work is reasonably fulfilling for most Customer Service Specialists in Houston — the majority report average levels of job satisfaction. The information for this rundown comes from respondents who completed PayScale's salary questionnaire.

$26,892 - $76,311
$27K
$41K
$76K
MEDIAN: $41,400
10%
50%
90%

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$9.65 - $20.43
$9
$14
$20
MEDIAN: $14.31
10%
50%
90%

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$0$76K
Salary $26,892 - $76,311
Bonus $1,700
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$20,930 - $56,555
  • Country: United States
  • Currency: USD
  • Updated: 11 Jul 2017
  • Individuals Reporting: 22
Hourly Data $0$44
Hourly Rate $9.65 - $20.43
Overtime $14.09 - $44.70
Annual Data $0$56K
Bonus $1,700
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$20,930 - $56,555
  • Country: United States
  • Currency: USD
  • Updated: 11 Jul 2017
  • Individuals Reporting: 36

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About Houston, Texas

Harris County, Texas
2,298,628
Male:
1,149,686 (50.0%)
Female:
1,148,942 (50.0%)
Houston (/ˈhjuːstən/ HYOO-stən) is the most populous city in Texas and the fourth-most populous city in the United States, located in Southeast Texas near the Gulf of Mexico. With a census-estimated 2014 population of 2.239 million within a land area of 599.6 square miles (1,553 km2), it also is the largest city in the Southern United States, as well as the seat of Harris County. It is the principal city of Houston–The Woodlands–Sugar Land, which is the fifth-most populated metropolitan area in the United States. Houston was founded on August 28, 1836, near the banks of Buffalo Bayou (now known as Allen's Landing) and incorporated as a city on June 5, 1837. The city was named after former General Sam Houston, who was president of the Republic of Texas and had commanded and won at the Battle of San Jacinto 25 miles (40 km) east of where the city was established. The burgeoning port and railroad...
Houston:
$48,064
Texas:
$55,653
$923
Houston:
$152,200
Texas:
$152,000
4.0%

Customer Service Specialist Job Listings

Pay by Experience Level for Customer Service Specialist

Pay by Experience for a Customer Service Specialist has a positive trend. An entry-level Customer Service Specialist with less than 5 years of experience can expect to earn an average total compensation of $27,000 based on 19 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Customer Service Specialist with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $32,000 based on 24 salaries. An experienced Customer Service Specialist which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $40,000 based on 17 salaries. A Customer Service Specialist with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $43,000 based on 5 salaries.

Customer Service Specialist Reviews

Q: What is it like working in Houston?

Customer Service Specialist in Houston:
"Houston Job."
Pros: Working in Houston is a great opportunity, I love its diversity and there is plenty of things to do and see.
Cons: Traffic is horrible and the commute can be quite problematic. One almost has to leave home 2 hours to get to work in time due all the traffic caused by wrecks, etc.

Key Stats for Customer Service Specialist

Gender

Female
78 %
Male
22 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 11 votes.
1-4 years
24%
5-9 years
34%
10-19 years
31%
20 years or more
10%
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Location:
Years in Fields/Career:
United States (change)

Experience Affects Customer Service Specialist Salaries

Late-Career
▲25%

▲13%

National Average
$35,000

▼8%

▼22%

Skills That Affect Customer Service Specialist Salaries

Product Support
▲17%


Customer Relations
▲6%

▲2%

Phone Support
▲2%


Microsoft Office
▼0%

National Average
$35,000

Call center operations
▼2%

▼6%

Microsoft Word
▼8%

Computer Service
▼9%

Microsoft Excel
▼12%

Office Administration
▼14%

Sales
▼17%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 11 votes.

Gender

Female
78 %
Male
22 %

Years of Experience

1-4 years
24%
5-9 years
34%
10-19 years
31%
20 years or more
10%

Common Health Benefits

medical benefits
Medical: 78%
dental benefits
Dental: 66%
vision benefits
Vision: 69%
no benefits
None: 19%
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