Customer Service Specialists in Houston can expect wages of $14.10 per hour on average. Not all workers are lucky enough to have benefits; in fact, just under a third are without coverage. Medical insurance is claimed by more than half and dental insurance is reported by over one-half. Most Houston Customer Service Specialists like their work and job satisfaction is high. Among survey respondents, women are more common than men; 87 percent of Customer Service Specialists in Houston, Texas are female. The data for this synopsis comes from respondents who took the PayScale salary survey.

$26,332 - $58,957
(Median)
$26K
$40K
$59K
MEDIAN: $40,000
10%
50%
90%

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$9.22 - $20.23
(Median)
$9
$14
$20
MEDIAN: $14.00
10%
50%
90%

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Local Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$20K$40K$60K
Salary
$26,332 - $58,957  
   
Bonus
$1,800  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$20,403 - $55,833  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 19
Local Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$15$30$45
Hourly Rate
$9.22 - $20.23  
   
Overtime
$14.85 - $44.38  
Local Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$30K$60K$90K
Bonus
$1,800  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$20,403 - $55,833  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 33
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Pay by Experience Level for Customer Service Specialist

Median of all compensation (including tips, bonus, and overtime) by years of experience.


For many Customer Service Specialists in Houston, Texas, more experience generally translates to higher pay. The average beginner in this position makes around $27K, but folks who have been around for five to 10 years see a markedly higher median salary of $34K. Houston Customer Service Specialists bring in $39K after working for 10 to 20 years. People who have worked for more than 20 years report a median income of $41K, which is barely higher than the median for folks with 10 to 20 years of experience.

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Experience Affects Customer Service Specialist Salaries

Late-Career
up arrow 17%


National Average
$35,000


Entry-Level
up arrow 23%

Skills That Affect Customer Service Specialist Salaries

Customer Relationship Management (CRM)
up arrow 7%

Customer Relations
up arrow 4%

Product Support
up arrow 3%

Call Center
up arrow 1%

National Average
$35,000

Microsoft Office
up arrow 1%

Computer Service
up arrow 6%


Call center operations
up arrow 7%

Data Entry
up arrow 9%

Microsoft Word
up arrow 9%

Phone Support
up arrow 11%

Microsoft Excel
up arrow 15%

Office Administration
up arrow 15%

Sales
up arrow 26%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 9 votes.

Gender

Female
87 %
Male
13 %

Years of Experience

1-4 years
23%
5-9 years
33%
10-19 years
33%
20 years or more
12%

Common Health Benefits

medical benefits
Medical: 66%
dental benefits
Dental: 55%
medical benefits
Vision: 59%
dental benefits
None: 31%
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