Customer Service Specialist in Houston, Texas Salary

Houston Customer Service Specialists pull down an average of $14.10 per hour. Customer Service Specialists in Houston who responded to the questionnaire are largely women, dominating at 87 percent. While just under one in three report receiving no health benefits, the larger part do receive medical coverage, and a majority have dental, as well. Job satisfaction for Customer Service Specialists in Houston, Texas is high. This snapshot results from replies to PayScale's salary survey.

$26,332 - $58,957
$26K
$40K
$59K
MEDIAN: $40,000
10%
50%
90%

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$9.22 - $20.23
$9
$14
$20
MEDIAN: $14.10
10%
50%
90%

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Local Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$20K$40K$60K
Salary
$26,332 - $58,957  
   
Bonus
$2,400  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$20,403 - $55,833  
Country: United States | Currency: USD | Updated: 19 Jan 2017 | Individuals Reporting: 19
Local Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$15$30$45
Hourly Rate
$9.22 - $20.23  
   
Overtime
$14.85 - $44.38  
Local Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$30K$60K$90K
Bonus
$2,400  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$20,403 - $55,833  
Country: United States | Currency: USD | Updated: 19 Jan 2017 | Individuals Reporting: 33

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About Houston, Texas

Harris County, Texas
2,298,628
Male:
1,149,686 (50.0%)
Female:
1,148,942 (50.0%)
Houston (/ˈhjuːstən/ HYOO-stən) is the most populous city in Texas and the fourth-most populous city in the United States, located in Southeast Texas near the Gulf of Mexico. With a census-estimated 2014 population of 2.239 million within a land area of 599.6 square miles (1,553 km2), it also is the largest city in the Southern United States, as well as the seat of Harris County. It is the principal city of Houston–The Woodlands–Sugar Land, which is the fifth-most populated metropolitan area in the United States. Houston was founded on August 28, 1836, near the banks of Buffalo Bayou (now known as Allen's Landing) and incorporated as a city on June 5, 1837. The city was named after former General Sam Houston, who was president of the Republic of Texas and had commanded and won at the Battle of San Jacinto 25 miles (40 km) east of where the city was established. The burgeoning port and railroad...
Houston:
$48,064
Texas:
$55,653
$923
Houston:
$152,200
Texas:
$152,000
4.0%

Customer Service Representative (CSR) Job Listings

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Pay by Experience Level for Customer Service Specialist

Median of all compensation (including tips, bonus, and overtime) by years of experience.


In general, experience and pay appear to be strongly linked; those with more experience usually bring in higher incomes. Those in the early stages of their career can expect to make around $28K; however, individuals with five to 10 years of experience bring in $34K on average — a distinctly larger sum. Customer Service Specialists in Houston, Texas with one to two decades of relevant experience report an average salary of approximately $40K. Respondents who claim more than 20 years of experience may encounter pay that doesn't quite reflect their extensive experience; these veterans report a median income of around $43K.

Key Stats for Customer Service Specialist

Gender

Female
87 %
Male
13 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 9 votes.
1-4 years
23%
5-9 years
37%
10-19 years
31%
20 years or more
10%
Location:
Years in Fields/Career:
United States (change)

Experience Affects Customer Service Specialist Salaries

Late-Career
▲24%

▲13%

National Average
$35,000

▼3%

Entry-Level
▼19%

Skills That Affect Customer Service Specialist Salaries

Product Support
▲16%

Customer Relationship Management (CRM)
▲8%

Customer Relations
▲4%

Call Center
▲1%

Microsoft Office
▼0%

National Average
$35,000


Call center operations
▼6%

Data Entry
▼9%

Computer Service
▼9%

Microsoft Word
▼10%

Phone Support
▼12%

Microsoft Excel
▼13%

Office Administration
▼14%

Sales
▼23%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 9 votes.

Gender

Female
87 %
Male
13 %

Years of Experience

1-4 years
23%
5-9 years
37%
10-19 years
31%
20 years or more
10%

Common Health Benefits

medical benefits
Medical: 69%
dental benefits
Dental: 59%
vision benefits
Vision: 62%
dental benefits
None: 28%
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