Customer Service Specialist in Houston, Texas Salary

The average Customer Service Specialist in Houston, Texas can expect to rake in roughly $13.97 per hour. The vast majority of Customer Service Specialists in Houston, Texas (87 percent) who responded to the survey are women. The majority of Customer Service Specialists in Houston claim high levels of job satisfaction. While some workers in this profession — approximately one-fourth — do not have any health coverage, a strong majority do receive medical benefits and a majority have dental insurance. The figures in this rundown are based on the results of PayScale's salary questionnaire.

$26,332 - $58,957
$26K
$40K
$59K
MEDIAN: $40,000
10%
50%
90%

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$9.22 - $20.11
$9
$14
$20
MEDIAN: $13.97
10%
50%
90%

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Local Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$20K$40K$60K
Salary
$26,332 - $58,957  
   
Bonus
$2,400  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$20,335 - $55,833  
Country: United States | Currency: USD | Updated: 25 Mar 2017 | Individuals Reporting: 19
Local Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$15$30$45
Hourly Rate
$9.22 - $20.11  
   
Overtime
$15.10 - $44.70  
Local Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$30K$60K$90K
Bonus
$2,400  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$20,335 - $55,833  
Country: United States | Currency: USD | Updated: 25 Mar 2017 | Individuals Reporting: 33

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About Houston, Texas

Harris County, Texas
2,298,628
Male:
1,149,686 (50.0%)
Female:
1,148,942 (50.0%)
Houston (/ˈhjuːstən/ HYOO-stən) is the most populous city in Texas and the fourth-most populous city in the United States, located in Southeast Texas near the Gulf of Mexico. With a census-estimated 2014 population of 2.239 million within a land area of 599.6 square miles (1,553 km2), it also is the largest city in the Southern United States, as well as the seat of Harris County. It is the principal city of Houston–The Woodlands–Sugar Land, which is the fifth-most populated metropolitan area in the United States. Houston was founded on August 28, 1836, near the banks of Buffalo Bayou (now known as Allen's Landing) and incorporated as a city on June 5, 1837. The city was named after former General Sam Houston, who was president of the Republic of Texas and had commanded and won at the Battle of San Jacinto 25 miles (40 km) east of where the city was established. The burgeoning port and railroad...
Houston:
$48,064
Texas:
$55,653
$923
Houston:
$152,200
Texas:
$152,000
4.0%

Customer Service Representative (CSR) Job Listings

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Pay by Experience Level for Customer Service Specialist

Pay by Experience for a Customer Service Specialist has a positive trend. An entry-level Customer Service Specialist with less than 5 years of experience can expect to earn an average total compensation of $27,000 based on 19 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Customer Service Specialist with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $32,000 based on 24 salaries. An experienced Customer Service Specialist which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $40,000 based on 17 salaries. A Customer Service Specialist with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $43,000 based on 5 salaries.

Customer Service Specialist Reviews

Q: What is it like working in Houston?

Customer Service Specialist in Houston:
"Houston Job."
Pros: Working in Houston is a great opportunity, I love its diversity and there is plenty of things to do and see.
Cons: Traffic is horrible and the commute can be quite problematic. One almost has to leave home 2 hours to get to work in time due all the traffic caused by wrecks, etc.

Key Stats for Customer Service Specialist

Gender

Female
87 %
Male
13 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 9 votes.
1-4 years
23%
5-9 years
37%
10-19 years
31%
20 years or more
10%
Location:
Years in Fields/Career:
United States (change)

Experience Affects Customer Service Specialist Salaries

Late-Career
▲28%

▲17%

National Average
$34,000

▼6%

▼20%

Skills That Affect Customer Service Specialist Salaries

Product Support
▲20%


Customer Relations
▲9%

▲5%

Phone Support
▲5%

Microsoft Office
▲3%


Call center operations
▲1%

National Average
$34,000

▼3%

Microsoft Word
▼5%

Computer Service
▼6%

Microsoft Excel
▼9%

Office Administration
▼11%

Sales
▼14%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 9 votes.

Gender

Female
87 %
Male
13 %

Years of Experience

1-4 years
23%
5-9 years
37%
10-19 years
31%
20 years or more
10%

Common Health Benefits

medical benefits
Medical: 71%
dental benefits
Dental: 61%
vision benefits
Vision: 64%
no benefits
None: 25%