Customer Service Specialist with Customer Service Metrics Skills Salary

The average wage for a Customer Service Specialist with Customer Service Metrics skills is $14.90 per hour. Pay for this job rises steadily for more experienced workers, but goes down noticeably for employees with more than 20 years' experience. Most people move on to other jobs if they have more than 20 years' experience in this career.

$31,743 - $70,369
$32K
$44K
$70K
MEDIAN: $43,659
10%
50%
90%

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$10.15 - $19.68
$10
$15
$20
MEDIAN: $15.05
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$24K$48K$72K
Salary
$31,743 - $70,369  
   
Bonus
$297.99 - $5,011  
Profit Sharing
$491.32  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$22,270 - $52,330  
Country: United States | Currency: USD | Updated: 5 May 2017 | Individuals Reporting: 63
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$11$22$33
Hourly Rate
$10.15 - $19.68  
   
Hourly Tips
$0.10  
Overtime
$15.11 - $32.19  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$22K$44K$66K
Bonus
$297.99 - $5,011  
   
Profit Sharing
$491.32  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$22,270 - $52,330  
Country: United States | Currency: USD | Updated: 5 May 2017 | Individuals Reporting: 183

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Pay by Experience Level for Customer Service Specialist

Pay by Experience for a Customer Service Specialist has a positive trend. An entry-level Customer Service Specialist with less than 5 years of experience can expect to earn an average total compensation of $32,000 based on 113 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Customer Service Specialist with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $35,000 based on 58 salaries. An experienced Customer Service Specialist which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $39,000 based on 54 salaries. A Customer Service Specialist with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $36,000 based on 20 salaries.

Key Stats for Customer Service Specialist

Gender

Female
72 %
Male
28 %

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 73 votes.
Less than 1 year
2%
1-4 years
45%
5-9 years
22%
10-19 years
21%
20 years or more
10%
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Location:
Years in Fields/Career:
United States (change)

Experience Affects Customer Service Specialist Salaries

Experienced
▲14%

Mid-Career
▲3%

Late-Career
▲3%

National Average
$34,000

Entry-Level
▼8%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 73 votes.

Gender

Female
72 %
Male
28 %

Years of Experience

Less than 1 year
2%
1-4 years
45%
5-9 years
22%
10-19 years
21%
20 years or more
10%

Common Health Benefits

medical benefits
Medical: 76%
dental benefits
Dental: 72%
vision benefits
Vision: 68%
no benefits
None: 20%
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