Customer Service Specialist in Atlanta, Georgia Salary

A Customer Service Specialist in Atlanta, Georgia earns an average wage of $14.06 per hour.

$29,590 - $69,644
$30K
$38K
$70K
MEDIAN: $38,127
10%
50%
90%

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$9.85 - $18.09
$9
$14
$18
MEDIAN: $14.15
10%
50%
90%

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Local Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$24K$48K$72K
Salary
$29,590 - $69,644  
   
Bonus
$1,250  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$21,122 - $48,902  
Country: United States | Currency: USD | Updated: 5 May 2017 | Individuals Reporting: 20
Local Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$9$18$27
Hourly Rate
$9.85 - $18.09  
   
Overtime
$23.15  
Local Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$18K$36K$54K
Bonus
$1,250  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$21,122 - $48,902  
Country: United States | Currency: USD | Updated: 5 May 2017 | Individuals Reporting: 35

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United States (change)

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About Atlanta, Georgia

Fulton County, Georgia
463,875
Male:
223,960 (48.3%)
Female:
239,915 (51.7%)
Atlanta is the capital of and the most populous city in the U.S. state of Georgia, with an estimated 2015 population of 463,878. Atlanta is the cultural and economic center of the Atlanta metropolitan area, home to 5,522,942 people and the ninth largest metropolitan area in the United States. Atlanta is the county seat of Fulton County, and a small portion of the city extends eastward into DeKalb County. Atlanta was established in 1837 at the intersection of two railroad lines, and the city rose from the ashes of the American Civil War to become a national center of commerce. In the decades following the Civil Rights Movement, during which the city earned a reputation as "too busy to hate" for the relatively progressive views of some of its citizens and leaders compared to other cities in the Deep South Atlanta attained international prominence. Atlanta is the primary transportation hub of...
Atlanta:
$50,210
Georgia:
$51,244
$981
Atlanta:
$241,200
Georgia:
$159,300
4.8%

Customer Service Representative (CSR) Job Listings

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Pay by Experience Level for Customer Service Specialist

Pay by Experience for a Customer Service Specialist has a positive trend. An entry-level Customer Service Specialist with less than 5 years of experience can expect to earn an average total compensation of $33,000 based on 17 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Customer Service Specialist with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $30,000 based on 22 salaries. An experienced Customer Service Specialist which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $30,000 based on 23 salaries. A Customer Service Specialist with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $36,000 based on 6 salaries.

Key Stats for Customer Service Specialist

Gender

Female
96 %
Male
4 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 15 votes.
1-4 years
22%
5-9 years
29%
10-19 years
33%
20 years or more
16%
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Location:
Years in Fields/Career:
United States (change)

Experience Affects Customer Service Specialist Salaries

Late-Career
▲8%

National Average
$34,000

Entry-Level
▼3%

▼12%

▼13%

Skills That Affect Customer Service Specialist Salaries

Product Support
▲5%


Phone Support
▲3%

National Average
$34,000


Microsoft Excel
▼2%

Microsoft Word
▼2%

Software Knowledge
▼3%

Customer Relationship Management (CRM)
▼4%

Accounts Receivable
▼6%

Sales
▼8%

Microsoft Office
▼10%

Call center operations
▼11%

Call Center
▼14%

Data Entry
▼14%

Inside Sales
▼15%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 15 votes.

Gender

Female
96 %
Male
4 %

Years of Experience

1-4 years
22%
5-9 years
29%
10-19 years
33%
20 years or more
16%

Common Health Benefits

medical benefits
Medical: 70%
dental benefits
Dental: 63%
vision benefits
Vision: 60%
no benefits
None: 30%
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