Customer Service Specialist in Miami, Florida Salary

The average rate for a Customer Service Specialist in Miami, Florida is $12.49 per hour. A skill in Customer Relationship Management (CRM) is associated with high pay for this job. Most people move on to other jobs if they have more than 20 years' experience in this field. For the first five to ten years in this position, wages increase modestly, but any additional experience does not have a big effect on pay.

$31,467 - $39,305
$33K
MEDIAN: $32,562
50%

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$9.03 - $16.30
$9
$12
$16
MEDIAN: $12.49
10%
50%
90%

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Local Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$14K$28K$42K
Salary
$32,562  
   
Bonus
$1,500  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$19,193 - $38,783  
Country: United States | Currency: USD | Updated: 25 Mar 2017 | Individuals Reporting: 7
Local Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$7$14$21
Hourly Rate
$9.03 - $16.30  
   
Overtime
$21.00  
Local Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$14K$28K$42K
Bonus
$1,500  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$19,193 - $38,783  
Country: United States | Currency: USD | Updated: 25 Mar 2017 | Individuals Reporting: 15

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About Miami, Florida

Miami-Dade County, Florida
440,989
Male:
215,840 (48.9%)
Female:
225,149 (51.1%)
Miami (/maɪˈæmi/; Spanish pronunciation: [miˈami]) is a seaport city at the southeastern corner of the U.S. state of Florida and its Atlantic coast. As the seat of Miami-Dade County, the municipality is the principal, central, and most populous of its metropolitan area and part of the second-most populous metropolis in the southeastern United States. According to the U.S. Census Bureau, Miami's metro area is the eighth-most populous and fourth-largest urban area in the U.S., with a population of around 5.5 million. Miami is a major center, and a leader in finance, commerce, culture, media, entertainment, the arts, and international trade. In 2012, Miami was classified as an Alpha−World City in the World Cities Study Group's inventory. In 2010, Miami ranked seventh in the United States in terms of finance, commerce, culture, entertainment, fashion, education, and other sectors. It ranked 33rd among global cities. In 2008, Forbes magazine ranked Miami "America's Cleanest City",...
Miami:
$29,989
Florida:
$49,426
$1,020
Miami:
$286,600
Florida:
$179,800
4.5%

Customer Service Representative (CSR) Job Listings

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Key Stats for Customer Service Specialist

Gender

Female
67 %
Male
33 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 4 votes.
Less than 1 year
5%
1-4 years
55%
5-9 years
23%
10-19 years
18%
Location:
Years in Fields/Career:
United States (change)

Experience Affects Customer Service Specialist Salaries

Experienced
▲7%

Mid-Career
▲3%

National Average
$31,000

Entry-Level
▼13%

Skills That Affect Customer Service Specialist Salaries

Customer Relationship Management (CRM)
▲14%

Customer Service
▲2%

Customer Relations
▲1%

National Average
$31,000

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 4 votes.

Gender

Female
67 %
Male
33 %

Years of Experience

Less than 1 year
5%
1-4 years
55%
5-9 years
23%
10-19 years
18%

Common Health Benefits

medical benefits
Medical: 73%
dental benefits
Dental: 36%
vision benefits
Vision: 36%
dental benefits
None: 27%
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