Customer Service Specialist Salary in Chicago, Illinois

A Customer Service Specialist in Chicago, Illinois earns an average wage of $15.61 per hour. A skill in Office Administration is associated with high pay for this job. Experience does not have a big impact on this job’s wage. Most people with this job move on to other positions after 20 years in this field.

$27,657 - $54,631
(Median)
$28K
$39K
$55K
MEDIAN: $39,411
10%
50%
90%

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$9.86 - $22.34
(Median)
$9
$16
$22
MEDIAN: $15.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$19K$38K$57K
Salary
$27,657 - $54,631  
   
Bonus
$0.00 - $1,752  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$23,489 - $50,238  
Country: United States | Currency: USD | Updated: 2 Jul 2015 | Individuals Reporting: 30
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$14$28$42
Hourly Rate
$9.86 - $22.34  
   
Overtime
$15.32 - $41.11  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$28K$56K$84K
Bonus
$0.00 - $1,752  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$23,489 - $50,238  
Country: United States | Currency: USD | Updated: 2 Jul 2015 | Individuals Reporting: 36
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Experience Affects Customer Service Specialist in Chicago, Illinois Salaries

Mid-Career
up arrow 1%

National Average
$36,000

Experienced
up arrow 1%


Skills That Affect Customer Service Specialist in Chicago, Illinois Salaries

Office Administration
up arrow 13%

Customer Relations
up arrow 6%

Customer Relationship Management (CRM)
up arrow 2%

National Average
$36,000

Phone Support
up arrow 5%

Customer Service
up arrow 9%

Call Center
up arrow 9%

Data Entry
up arrow 12%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 17 votes.

Gender

Female
75 %
Male
25 %

Years of Experience

Less than 1 year
3%
1-4 years
38%
5-9 years
29%
10-19 years
23%
20 years or more
8%

Common Health Benefits

medical benefits Medical: 85% dental benefits Dental: 76%
vision benefits Vision: 56% employee benefits None: 15%
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