Customer Service Specialist Salary in Chicago, Illinois

A Customer Service Specialist in Chicago, Illinois earns an average wage of $15.61 per hour. A skill in Office Administration is associated with high pay for this job. Experience does not have a big impact on this job’s wage. Most people with this job move on to other positions after 20 years in this field.

$27,697 - $59,180

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$9.86 - $22.34

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Local Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$20K$40K$60K
Salary
$27,697 - $59,180  
   
Bonus
$0.00 - $1,752  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$23,672 - $51,104  
Country: United States | Currency: USD | Updated: 18 Jul 2015 | Individuals Reporting: 31
Local Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$14$28$42
Hourly Rate
$9.86 - $22.34  
   
Overtime
$15.32 - $41.11  
Local Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$28K$56K$84K
Bonus
$0.00 - $1,752  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$23,672 - $51,104  
Country: United States | Currency: USD | Updated: 18 Jul 2015 | Individuals Reporting: 36
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Experience Affects Customer Service Specialist in Chicago, Illinois Salaries

Experienced
up arrow 3%

Mid-Career
up arrow 1%

National Average
$36,000


Skills That Affect Customer Service Specialist in Chicago, Illinois Salaries

Office Administration
up arrow 12%

Customer Relations
up arrow 6%

Customer Relationship Management (CRM)
up arrow 4%

Microsoft Excel
up arrow 2%

National Average
$36,000

Phone Support
up arrow 6%

Call Center
up arrow 9%

Customer Service
up arrow 10%

Data Entry
up arrow 12%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 17 votes.

Gender

Female
76 %
Male
24 %

Years of Experience

Less than 1 year
3%
1-4 years
37%
5-9 years
28%
10-19 years
24%
20 years or more
7%

Common Health Benefits

medical benefits Medical: 85% dental benefits Dental: 76%
vision benefits Vision: 55% employee benefits None: 15%
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