Customer Service Specialist in Chicago, Illinois Salary

A Customer Service Specialist in Chicago, Illinois earns an average wage of $16.49 per hour. The highest paying skills associated with this job are Software Knowledge, Microsoft Excel, and Product Support. Experience does not have a big impact on this job’s rate. Most people with this job move on to other positions after 20 years in this field.

$27,888 - $56,673
(Median)
$28K
$40K
$57K
MEDIAN: $40,181
10%
50%
90%

Add this chart to your site: 640px    300px

$9.98 - $22.39
(Median)
$10
$16
$22
MEDIAN: $16.00
10%
50%
90%

Add this chart to your site: 640px    300px

Local Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$19K$38K$57K
Salary
$27,888 - $56,673  
   
Bonus
$0.00 - $2,027  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$25,829 - $52,901  
Country: United States | Currency: USD | Updated: 12 Jan 2016 | Individuals Reporting: 36
Local Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$14$28$42
Hourly Rate
$9.98 - $22.39  
   
Overtime
$15.32 - $41.11  
Local Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$28K$56K$84K
Bonus
$0.00 - $2,027  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$25,829 - $52,901  
Country: United States | Currency: USD | Updated: 12 Jan 2016 | Individuals Reporting: 38
United States (change)

Find Out Exactly What You Should Be Paid

United States (change)


Comp Managers: Start Here »

Customer Service Representative (CSR) Job Listings

Search for more jobs:

United States (change)

Find Out Exactly What You Should Be Paid

United States (change)


Comp Managers: Start Here »

Experience Affects Customer Service Specialist Salaries

National Average
$37,000


Mid-Career
up arrow 4%

Experienced
up arrow 4%

Skills That Affect Customer Service Specialist Salaries

Software Knowledge
up arrow 27%

Microsoft Excel
up arrow 26%

Product Support
up arrow 12%

Microsoft Office
up arrow 9%

Office Administration
up arrow 8%

Phone Support
up arrow 7%

Customer Relations
up arrow 4%

Customer Relationship Management (CRM)
0%

National Average
$37,000

Data Entry
up arrow 5%

Customer Service
up arrow 8%

Call Center
up arrow 12%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 16 votes.

Gender

Female
75 %
Male
25 %

Years of Experience

Less than 1 year
1%
1-4 years
42%
5-9 years
26%
10-19 years
23%
20 years or more
8%

Common Health Benefits

medical benefits
Medical: 89%
dental benefits
Dental: 80%
medical benefits
Vision: 59%
dental benefits
None: 11%
ADVERTISEMENT