Customer Service Specialists with Sales skills can expect wages of $12.23 per hour on average. The range in cash compensation to Customer Service Specialists with Sales skills (largely between $19K and $46K) includes potential earnings of $6K from bonuses, $7K from profit sharing, and commissions of $9K in exceptional cases. Geography is the biggest factor affecting pay for this group, followed by the specific employer and years of experience. Over a third of professionals in this line of work do not receive benefits; however, a majority report medical coverage and about one-half claim dental coverage as well. The majority of Customer Service Specialists with Sales skills claim high levels of job satisfaction. Most Customer Service Specialists with Sales skills survey respondents are women (71 percent). This report is based on responses to the PayScale salary survey.

$28,115 - $55,562
(Median)
$28K
$39K
$56K
MEDIAN: $39,210
10%
50%
90%

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$8.94 - $18.47
(Median)
$8
$12
$18
MEDIAN: $12.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$19K$38K$57K
Salary
$28,115 - $55,562  
   
Bonus
$459.58 - $5,960  
Profit Sharing
$50.68 - $6,904  
Commission
$51.00 - $9,000  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$19,221 - $46,364  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 123
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$11$22$33
Hourly Rate
$8.94 - $18.47  
   
Hourly Tips
$0.13  
Overtime
$13.42 - $32.57  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$22K$44K$66K
Bonus
$459.58 - $5,960  
   
Commission
$51.00 - $9,000  
Profit Sharing
$50.68 - $6,904  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$19,221 - $46,364  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 402
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Popular Employer Salaries for Customer Service Specialist


JCPenney, The Home Depot Inc., Best Buy, Verizon Wireless, and Big Lots Stores, Inc. are leaders in the field that employ a large number of Customer Service Specialists with Sales skills. Apple Computer, Inc leads the field in terms of pay, with a median salary of $38K. Other big spenders include Comcast Cable, Inc., Verizon Wireless, and Lowe's Home Improvement Inc., top-paying firms where Customer Service Specialists with Sales skills see paychecks nearing $33K, $33K, or $33K.

Customer Service Specialists with Sales skills will find the worst pay at JCPenney, where the median salary crawls in at $19K. Furthermore, compensation is curbed at $22K, leaving little room for growth. Big Lots Stores, Inc., Best Buy, and O'Reilly's are a few other employers known for handing out relatively lightweight salaries ($20K, $21K, and $23K respectively).

Pay by Experience Level for Customer Service Specialist

Median of all compensation (including tips, bonus, and overtime) by years of experience.


For Customer Service Specialists with Sales skills, level of experience appears to be a somewhat less important part of the salary calculation — more experience does not correlate to noticeably higher pay. The average beginner in this position makes around $26K, but folks who have been around for five to 10 years see a markedly higher median salary of $30K. Customer Service Specialists with Sales skills bring in $32K after working for 10 to 20 years. Customer Service Specialists with Sales skills who have stuck around for more than two decades see earnings that are only slightly higher than those of folks who have worked for 10 to 20 years; the more senior group makes around $34K on average.

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Experience Affects Customer Service Specialist Salaries

Late-Career
up arrow 16%

Experienced
up arrow 12%

Mid-Career
up arrow 3%

National Average
$29,000


Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 140 votes.

Gender

Female
71 %
Male
29 %

Years of Experience

Less than 1 year
3%
1-4 years
48%
5-9 years
18%
10-19 years
22%
20 years or more
9%

Common Health Benefits

medical benefits
Medical: 56%
dental benefits
Dental: 51%
medical benefits
Vision: 44%
dental benefits
None: 38%
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