Customer Service Specialist with Sales Skills Salary

Median pay for Customer Service Specialists with Sales skills lies in the neighborhood of $12.27 per hour. Total cash earnings of Customer Service Specialists with Sales skills range from $19K on the low end to $45K on the high end; the final amount can include bonuses and profit sharing proceeds that occasionally exceed $5K and $1K, respectively. Compensation for this group is mainly affected by geography, but the company and experience level are influential factors as well. Men are in the minority of survey respondents, with female Customer Service Specialists with Sales skills making up 70 percent. While some workers in this profession — approximately one in three — do not have any health coverage, more than half do receive medical benefits and more than half have dental insurance. Most Customer Service Specialists with Sales skills report high levels of job satisfaction. The data for this synopsis comes from respondents who took the PayScale salary survey.

$26,729 - $53,377
(Median)
$27K
$37K
$53K
MEDIAN: $37,482
10%
50%
90%

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$8.64 - $18.40
(Median)
$8
$12
$18
MEDIAN: $12.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$18K$36K$54K
Salary
$26,729 - $53,377  
   
Bonus
$0.00 - $5,002  
Profit Sharing
$100.67 - $1,242  
Commission
$1,200  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$18,763 - $45,411  
Country: United States | Currency: USD | Updated: 12 Jan 2016 | Individuals Reporting: 142
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$11$22$33
Hourly Rate
$8.64 - $18.40  
   
Hourly Tips
$0.20  
Overtime
$10.82 - $30.06  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$22K$44K$66K
Bonus
$0.00 - $5,002  
   
Commission
$1,200  
Profit Sharing
$100.67 - $1,242  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$18,763 - $45,411  
Country: United States | Currency: USD | Updated: 12 Jan 2016 | Individuals Reporting: 391
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Popular Employer Salaries for Customer Service Specialist


Well-known firms with a reputation for hiring numerous Customer Service Specialists with Sales skills include JCPenney, The Home Depot Inc., Best Buy, Apple Computer, Inc, and Verizon Wireless. Although the highest salaries can be found at Apple Computer, Inc where median pay is $33K, there is little variation in compensation; paychecks are spread only between $25K and $40K. Also paying near the top of the field are Verizon Wireless at $32K, SunTrust Banks Inc. at $29K, and The Home Depot Inc., where Customer Service Specialists with Sales skills annually earn $28K.

Employees at JCPenney take home the smallest paychecks, and $19K is the median salary. Furthermore, range in pay is narrow, with salaries starting at $17K and quickly nearing the top at only $23K. Workers also receive paychecks lighter than average at Big Lots Stores, Inc. ($20K), Best Buy ($22K), and The Home Depot Inc. ($28K).

Pay by Experience Level for Customer Service Specialist

Median of all compensation (including tips, bonus, and overtime) by years of experience.


Those in the early stages of their career can expect to make around $26K; however, individuals with five to 10 years of experience bring in $31K on average — a distinctly larger sum. The average pay reported by folks with 10 to 20 years of experience is around $32K. Individuals who report more than two decades of experience seem to make about the same as folks in the 10-to-20 year range.

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Experience Affects Customer Service Specialist Salaries

Experienced
up arrow 10%

Late-Career
up arrow 10%

Mid-Career
up arrow 5%

National Average
$29,000


Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 128 votes.

Gender

Female
70 %
Male
30 %

Years of Experience

Less than 1 year
3%
1-4 years
42%
5-9 years
20%
10-19 years
24%
20 years or more
11%

Common Health Benefits

medical benefits
Medical: 63%
dental benefits
Dental: 52%
medical benefits
Vision: 45%
dental benefits
None: 34%
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