Customer Service Specialist with Sales Skills Salary

Customer Service Specialists with Sales skills pull down an average of $12.30 per hour. Total cash payments to Customer Service Specialists with Sales skills include potential for bonuses, profit sharing and commission. In exceptional cases, the first two can peak near $6K each, and the last component can even exceed $8K (albeit rarely); this causes total cash payments to vary between $19K and $47K. While geography and experience level impact pay for this group, the company is the most influential factor. Job satisfaction is considered about average by most people in this profession. Over a third of professionals in this line of work do not receive benefits; however, the larger part report medical coverage and more than half claim dental coverage as well. Men are in the minority of survey respondents, with female Customer Service Specialists with Sales skills making up 70 percent. The figures in this rundown are based on the results of PayScale's salary questionnaire.

$27,862 - $54,749
$28K
$40K
$55K
MEDIAN: $39,978
10%
50%
90%

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$8.96 - $18.25
$9
$12
$18
MEDIAN: $12.30
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$19K$38K$57K
Salary
$27,862 - $54,749  
   
Bonus
$339.35 - $6,054  
Profit Sharing
$75.04 - $6,000  
Commission
$99.33 - $8,054  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$19,254 - $46,591  
Country: United States | Currency: USD | Updated: 25 Mar 2017 | Individuals Reporting: 112
© PayScale, Inc. @ www.payscale.com
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$11$22$33
Hourly Rate
$8.96 - $18.25  
   
Hourly Tips
$0.13  
Overtime
$13.08 - $32.97  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$22K$44K$66K
Bonus
$339.35 - $6,054  
   
Commission
$99.33 - $8,054  
Profit Sharing
$75.04 - $6,000  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$19,254 - $46,591  
Country: United States | Currency: USD | Updated: 25 Mar 2017 | Individuals Reporting: 400
© PayScale, Inc. @ www.payscale.com

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Popular Employer Salaries for Customer Service Specialist


JCPenney, The Home Depot Inc., Best Buy, Verizon Wireless, and Big Lots Stores, Inc. are all popular places to work. The biggest paychecks can be found at Apple Computer, Inc — the median salary there is $38K. Those in search of high salaries should also consider Verizon Wireless, Comcast Cable, Inc., and Lowe's Home Improvement Inc., top-paying firms where Customer Service Specialists with Sales skills rake in a solid $36K, $33K, or $33K, respectively.

The consistently lowest paying firm on the list is JCPenney, where the median salary is just $19K — less than half of the top paying company's rate. Employees at Big Lots Stores, Inc., Best Buy, and O'Reilly's can also expect below-average earnings of $20K, $22K, and $23K.

Pay by Experience Level for Customer Service Specialist

Median of all compensation (including tips, bonus, and overtime) by years of experience.


Customer Service Specialists with Sales skills with more experience do not necessarily bring home bigger paychecks. In fact, experience in this field tends to impact compensation minimally. The average beginner in this position makes around $26K, but folks who have been around for five to 10 years see a markedly higher median salary of $31K. Customer Service Specialists with Sales skills with one to two decades of relevant experience report an average salary of approximately $33K. Respondents who claim more than 20 years of experience may encounter pay that doesn't quite reflect their extensive experience; these veterans report a median income of around $34K.

Key Stats for Customer Service Specialist

Gender

Female
70 %
Male
30 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 133 votes.
Less than 1 year
3%
1-4 years
50%
5-9 years
19%
10-19 years
20%
20 years or more
9%
Location:
Years in Fields/Career:
United States (change)

Experience Affects Customer Service Specialist Salaries

Late-Career
▲18%

Experienced
▲15%

Mid-Career
▲6%

National Average
$29,000

▼9%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 133 votes.

Gender

Female
70 %
Male
30 %

Years of Experience

Less than 1 year
3%
1-4 years
50%
5-9 years
19%
10-19 years
20%
20 years or more
9%

Common Health Benefits

medical benefits
Medical: 56%
dental benefits
Dental: 52%
vision benefits
Vision: 45%
dental benefits
None: 38%
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