Customer Service Specialist with Sales Skills Salary

Pay for Customer Service Specialists with Sales skills sits in the ballpark of $12.27 per hour. In the world of Customer Service Specialists with Sales skills, total cash compensation can vary between $19K and $45K. Each package generally includes bonuses and profit sharing proceeds, and in exceptional cases, those amounts can reach heights of $5K and $1K, respectively. Earnings for this group are mostly affected by geography, followed by the specific employer and tenure. The majority of workers are highly satisfied with their job. While some workers in this profession — about one in three — do not have any health coverage, the greater part do receive medical benefits and slightly more than half have dental insurance. Men are in the minority of survey respondents, with female Customer Service Specialists with Sales skills making up 70 percent. Participants in PayScale's salary questionnaire provided the particulars of this report.

$26,729 - $53,377
(Median)
$27K
$37K
$53K
MEDIAN: $37,482
10%
50%
90%

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$8.64 - $18.40
(Median)
$8
$12
$18
MEDIAN: $12.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$18K$36K$54K
Salary
$26,729 - $53,377  
   
Bonus
$0.00 - $5,002  
Profit Sharing
$100.67 - $1,242  
Commission
$1,200  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$18,763 - $45,411  
Country: United States | Currency: USD | Updated: 12 Jan 2016 | Individuals Reporting: 142
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$11$22$33
Hourly Rate
$8.64 - $18.40  
   
Hourly Tips
$0.20  
Overtime
$10.82 - $30.06  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$22K$44K$66K
Bonus
$0.00 - $5,002  
   
Commission
$1,200  
Profit Sharing
$100.67 - $1,242  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$18,763 - $45,411  
Country: United States | Currency: USD | Updated: 12 Jan 2016 | Individuals Reporting: 391
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Popular Employer Salaries for Customer Service Specialist


JCPenney, The Home Depot Inc., Best Buy, Apple Computer, Inc, and Verizon Wireless are some prominent firms with considerable interest in employing a large team of Customer Service Specialists with Sales skills. With a median salary of $33K, Apple Computer, Inc offers Customer Service Specialists with Sales skills the highest pay. However, earnings don't seem to live on a large spectrum; they generally peter out at $25K and are capped at $40K. Other leaders in compensation levels are Verizon Wireless at $32K, SunTrust Banks Inc. at $29K, and The Home Depot Inc., where Customer Service Specialists with Sales skills annually earn $28K.

JCPenney offers the lowest pay in the field with a median salary of just $19K. There's also little variation in pay at the company, with pay ranging from $17K to $23K. Big Lots Stores, Inc., Best Buy, and The Home Depot Inc. also rank near the bottom for pay, handing out $20K, $22K, and $28K-paychecks on average.

Pay by Experience Level for Customer Service Specialist

Median of all compensation (including tips, bonus, and overtime) by years of experience.


Salaries for the relatively untried average out to around $26K, but survey participants with five to 10 years of experience earn a significantly higher median of $31K. Customer Service Specialists with Sales skills with one to two decades of relevant experience report an average salary of approximately $32K. Customer Service Specialists with Sales skills who have stuck around for more than two decades see earnings that are no higher than those of folks who have worked for 10 to 20 years.

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Experience Affects Customer Service Specialist Salaries

Experienced
up arrow 10%

Late-Career
up arrow 10%

Mid-Career
up arrow 5%

National Average
$29,000


Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 128 votes.

Gender

Female
70 %
Male
30 %

Years of Experience

Less than 1 year
3%
1-4 years
42%
5-9 years
20%
10-19 years
24%
20 years or more
11%

Common Health Benefits

medical benefits
Medical: 63%
dental benefits
Dental: 52%
medical benefits
Vision: 45%
dental benefits
None: 34%
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