Customer Service Specialist with Sales Skills Salary

Customer Service Specialists with Sales skills take home an average $12.69 per hour. In the world of Customer Service Specialists with Sales skills, overall cash earnings stretch from $20K near the bottom to $47K near the top; these packages encompass bonuses that run close to $8K and profit sharing that can (albeit rarely) exceed $5K, along with commissions approaching $10K. This group's pay is mainly influenced by the company, followed by the particular city and tenure. Work is enjoyable for Customer Service Specialists with Sales skills, who typically claim high levels of job satisfaction. The majority of Customer Service Specialists with Sales skills (69 percent) who took the survey are women. Health benefits are not enjoyed by everyone in this line of work, and more than a third lack any coverage at all. Medical benefits are reported by a majority and dental coverage is claimed by slightly more than half. Respondents to the PayScale salary survey provided the data for this report.

$28,371 - $54,986
$28K
$40K
$55K
MEDIAN: $40,192
10%
50%
90%

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$9.13 - $19.05
$9
$13
$19
MEDIAN: $12.69
10%
50%
90%

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$0$54K
Salary $28,371 - $54,986
Bonus $259.12 - $7,688
Profit Sharing $98.72 - $5,068
Commission $103.04 - $9,696
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$19,738 - $47,467
  • Country: United States
  • Currency: USD
  • Updated: 25 Jul 2017
  • Individuals Reporting: 110
Hourly Data $0$32
Hourly Rate $9.13 - $19.05
Hourly Tips $1.35
Overtime $13.74 - $32.73
Annual Data $0$47K
Bonus $259.12 - $7,688
Commission $103.04 - $9,696
Profit Sharing $98.72 - $5,068
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$19,738 - $47,467
  • Country: United States
  • Currency: USD
  • Updated: 25 Jul 2017
  • Individuals Reporting: 441

Find Out Exactly What You Should Be Paid

United States (change)

Customer Service Specialist Job Listings

Popular Employer Salaries for Customer Service Specialist


JCPenney, The Home Depot Inc., Best Buy, Verizon Wireless, and Big Lots Stores, Inc. are some prominent firms with considerable interest in employing a large team of Customer Service Specialists with Sales skills. Apple Computer, Inc offers the highest compensation with a median salary of $38K. Soaring salaries can also be found at Verizon Wireless, Comcast Cable, Inc., and Lowe's Home Improvement Inc., where earnings of $36K, $33K, or $33K are standard for Customer Service Specialists with Sales skills.

With a reported median salary of only $19K, JCPenney easily takes the cake for lowest-paying firm in town; earnings are less than half of the top paying employer's rate. Also approaching the lower end are Big Lots Stores, Inc. at $20K, Best Buy at $22K, and O'Reilly's at $23K.

Pay by Experience Level for Customer Service Specialist

Pay by Experience for a Customer Service Specialist has a positive trend. An entry-level Customer Service Specialist with less than 5 years of experience can expect to earn an average total compensation of $26,000 based on 307 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Customer Service Specialist with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $31,000 based on 139 salaries. An experienced Customer Service Specialist which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $33,000 based on 119 salaries. A Customer Service Specialist with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $34,000 based on 44 salaries.

Key Stats for Customer Service Specialist

Gender

Female
69 %
Male
31 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 161 votes.
Less than 1 year
3%
1-4 years
47%
5-9 years
19%
10-19 years
22%
20 years or more
9%
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Location:
Years in Fields/Career:
United States (change)

Experience Affects Customer Service Specialist Salaries

Late-Career
▲15%

Experienced
▲12%

Mid-Career
▲3%

National Average
$30,000

▼12%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 161 votes.

Gender

Female
69 %
Male
31 %

Years of Experience

Less than 1 year
3%
1-4 years
47%
5-9 years
19%
10-19 years
22%
20 years or more
9%

Common Health Benefits

medical benefits
Medical: 57%
dental benefits
Dental: 52%
vision benefits
Vision: 45%
no benefits
None: 37%
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