A Customer Service Specialist in Indianapolis, Indiana earns an average wage of $15.30 per hour. A skill in Customer Relationship Management (CRM) is associated with high pay for this job.

$39,900 - $46,685
(Median)
$
$44K
$
MEDIAN: $43,928
50%

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$11.48 - $21.00
(Median)
$11
$15
$21
MEDIAN: $15.00
10%
50%
90%

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Local Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$17K$34K$51K
Salary
$43,929  
   
Bonus
$1,625  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$24,561 - $48,322  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 9
Local Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$11$22$33
Hourly Rate
$11.48 - $21.00  
   
Overtime
$31.12  
Local Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$22K$44K$66K
Bonus
$1,625  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$24,561 - $48,322  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 19
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Customer Service Representative (CSR) Job Listings

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Pay by Experience Level for Customer Service Specialist

Median of all compensation (including tips, bonus, and overtime) by years of experience.

United States (change)

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Experience Affects Customer Service Specialist Salaries

Late-Career
up arrow 32%

National Average
$38,000

Entry-Level
up arrow 13%

Experienced
up arrow 18%

Mid-Career
up arrow 19%

Skills That Affect Customer Service Specialist Salaries

Customer Relationship Management (CRM)
up arrow 11%

Data Entry
up arrow 5%

National Average
$38,000

Customer Service
up arrow 3%

Customer Relations
up arrow 7%

Call Center
up arrow 16%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 5 votes.

Gender

Female
62 %
Male
38 %

Years of Experience

1-4 years
54%
5-9 years
14%
10-19 years
14%
20 years or more
18%

Common Health Benefits

medical benefits
Medical: 83%
dental benefits
Dental: 78%
medical benefits
Vision: 78%
dental benefits
None: 6%
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