The average rate for a Customer Service Specialist in Phoenix, Arizona is $16.37 per hour. People in this job generally don't have more than 20 years' experience.

$26,356 - $65,097
(Median)
$26K
$46K
$65K
MEDIAN: $46,000
10%
50%
90%

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$12.44 - $19.80
(Median)
$12
$16
$20
MEDIAN: $16.00
10%
50%
90%

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Local Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$22K$44K$66K
Salary
$26,356 - $65,097  
   
Bonus
$3,500  
Commission
$4,600  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$27,048 - $52,072  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 11
Local Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$12$24$36
Hourly Rate
$12.44 - $19.80  
   
Overtime
$27.50  
Local Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$24K$48K$72K
Bonus
$3,500  
   
Commission
$4,600  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$27,048 - $52,072  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 28
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About Phoenix, Arizona

Maricopa County, Arizona
1,546,267
Male:
786,833 (50.3%)
Female:
776,168 (49.7%)
Phoenix (/ˈfiːnᵻks/) is the capital and most populous city of the U.S. state of Arizona. With 1,563,025 people (as of 2015), Phoenix is the sixth most populous city nationwide, the most populous state capital in the United States, and the only state capital with a population of more than 1 million residents. Phoenix is the anchor of the Phoenix metropolitan area, also known as the Valley of the Sun, which in turn is a part of the Salt River Valley. The metropolitan area is the 12th largest by population in the United States, with approximately 4.3 million people as of 2010. In addition, Phoenix is the county seat of Maricopa County and, at 517.9 square miles (1,341 km2), it is the largest city in the state, nearly twice the size of Tucson and one of the largest cities in the United States. Settled in 1867 as an agricultural community near the confluence of the...
Phoenix:
$48,452
Arizona:
$51,492
$922
Phoenix:
$200,800
Arizona:
$194,300
4.0%

Customer Service Representative (CSR) Job Listings

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Experience Affects Customer Service Specialist Salaries

Entry-Level
up arrow 2%

National Average
$38,000

Mid-Career
up arrow 1%

Experienced
up arrow 7%

Skills That Affect Customer Service Specialist Salaries

Customer Relationship Management (CRM)
0%

National Average
$38,000

Call center operations
up arrow 1%

Customer Service
up arrow 2%

Microsoft Word
up arrow 5%

Phone Support
up arrow 5%

Microsoft Excel
up arrow 9%

Office Administration
up arrow 9%

Customer Relations
up arrow 12%

Microsoft Office
up arrow 14%

Call Center
up arrow 15%

Data Entry
up arrow 23%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 6 votes.

Gender

Female
74 %
Male
26 %

Years of Experience

Less than 1 year
3%
1-4 years
28%
5-9 years
23%
10-19 years
38%
20 years or more
8%

Common Health Benefits

medical benefits
Medical: 76%
dental benefits
Dental: 76%
medical benefits
Vision: 66%
dental benefits
None: 17%
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