Customer Service Specialist in Phoenix, Arizona Salary

The average rate for a Customer Service Specialist in Phoenix, Arizona is $16.06 per hour.

$26,791 - $63,992
$27K
$46K
$64K
MEDIAN: $45,866
10%
50%
90%

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$12.12 - $19.89
$12
$16
$20
MEDIAN: $16.06
10%
50%
90%

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Local Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$22K$44K$66K
Salary
$26,791 - $63,992  
   
Bonus
$3,250  
Commission
$4,600  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$26,665 - $52,527  
Country: United States | Currency: USD | Updated: 25 Mar 2017 | Individuals Reporting: 13
Local Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$12$24$36
Hourly Rate
$12.12 - $19.89  
   
Overtime
$27.50  
Local Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$24K$48K$72K
Bonus
$3,250  
   
Commission
$4,600  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$26,665 - $52,527  
Country: United States | Currency: USD | Updated: 25 Mar 2017 | Individuals Reporting: 28

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About Phoenix, Arizona

Maricopa County, Arizona
1,563,001
Male:
786,833 (50.3%)
Female:
776,168 (49.7%)
Phoenix (/ˈfiːnᵻks/) is the capital and most populous city of the U.S. state of Arizona. With 1,563,025 people (as of 2015), Phoenix is the sixth most populous city nationwide, the most populous state capital in the United States, and the only state capital with a population of more than 1 million residents. Phoenix is the anchor of the Phoenix metropolitan area, also known as the Valley of the Sun, which in turn is a part of the Salt River Valley. The metropolitan area is the 12th largest by population in the United States, with approximately 4.3 million people as of 2010. In addition, Phoenix is the county seat of Maricopa County and, at 517.9 square miles (1,341 km2), it is the largest city in the state, nearly twice the size of Tucson and one of the largest cities in the United States. Settled in 1867 as an agricultural community near the confluence of the...
Phoenix:
$48,452
Arizona:
$51,492
$922
Phoenix:
$200,800
Arizona:
$194,300
4.0%

Customer Service Representative (CSR) Job Listings

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Pay by Experience Level for Customer Service Specialist

Pay by Experience for a Customer Service Specialist has a positive trend. An entry-level Customer Service Specialist with less than 5 years of experience can expect to earn an average total compensation of $38,000 based on 19 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Customer Service Specialist with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $38,000 based on 15 salaries. An experienced Customer Service Specialist which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $36,000 based on 16 salaries. A Customer Service Specialist with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $46,000 based on 5 salaries.

Key Stats for Customer Service Specialist

Gender

Female
75 %
Male
25 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 6 votes.
Less than 1 year
2%
1-4 years
32%
5-9 years
22%
10-19 years
32%
20 years or more
12%
Location:
Years in Fields/Career:
United States (change)

Experience Affects Customer Service Specialist Salaries

Late-Career
▲22%

Entry-Level
▼0%

▼0%

National Average
$38,000

▼4%

Skills That Affect Customer Service Specialist Salaries

Customer Relationship Management (CRM)
▼0%

National Average
$38,000


Call center operations
▼4%

Phone Support
▼5%

Microsoft Word
▼5%

Office Administration
▼5%

Customer Relations
▼12%

Microsoft Excel
▼14%

Microsoft Office
▼14%

▼15%

Computer Service
▼18%

Data Entry
▼23%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 6 votes.

Gender

Female
75 %
Male
25 %

Years of Experience

Less than 1 year
2%
1-4 years
32%
5-9 years
22%
10-19 years
32%
20 years or more
12%

Common Health Benefits

medical benefits
Medical: 77%
dental benefits
Dental: 70%
vision benefits
Vision: 60%
no benefits
None: 20%