Customer Service Specialist in Columbus, Ohio Salary

A Customer Service Specialist in Columbus, Ohio earns an average wage of $14.30 per hour. A skill in Data Entry is associated with high pay for this job.

$29,369 - $34,448
$32K
MEDIAN: $32,266
50%

Add this chart to your site: 640px    300px

$11.62 - $17.81
$12
$15
$18
MEDIAN: $14.83
10%
50%
90%

Add this chart to your site: 640px    300px

$0$38K
Salary $32,266
Bonus $1,000
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$24,648 - $38,572
  • Country: United States
  • Currency: USD
  • Updated: 11 Jul 2017
  • Individuals Reporting: 8
Hourly Data $0$24
Hourly Rate $11.62 - $17.81
Overtime $22.50
Annual Data $0$38K
Bonus $1,000
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$24,648 - $38,572
  • Country: United States
  • Currency: USD
  • Updated: 11 Jul 2017
  • Individuals Reporting: 25

Find Out Exactly What You Should Be Paid

United States (change)

Employers: Start Here »

About Columbus, Ohio

Franklin County, Ohio
849,067
Male:
413,981 (48.8%)
Female:
435,086 (51.2%)
Columbus (/kəˈlʌmbəs/; kə-LUM-bəs) is the capital and largest city of the U.S. state of Ohio. It is the 15th largest city in the United States, with a population of 850,106 (2015 estimate). It is the core city of the Columbus, OH Metropolitan Statistical Area (MSA), which encompasses a ten county area. It is Ohio's third largest metropolitan area, behind Cleveland and Cincinnati. Under the Combined Statistical Area (CSA) model, the Columbus, OH Metropolitan Statistical Area was the 25th largest in the United States. According to the U.S. Census Bureau, the Columbus-Marion-Zanesville, OH Combined Statistical Area (which also includes Marion, Chillicothe, and Mount Vernon) has a population of 2,424,831, making it the second largest metropolitan area in Ohio behind Cleveland. It is also the fourth most populous state capital in the United States, and the third largest city in the Midwestern United States. Columbus is the county seat of Franklin County. The city...
Columbus:
$47,401
Ohio:
$51,075
$871
Columbus:
$137,100
Ohio:
$136,400
4.6%

Customer Service Specialist Job Listings

Pay by Experience Level for Customer Service Specialist

Pay by Experience for a Customer Service Specialist has a positive trend. An entry-level Customer Service Specialist with less than 5 years of experience can expect to earn an average total compensation of $30,000 based on 20 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Customer Service Specialist with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $33,000 based on 11 salaries. An experienced Customer Service Specialist which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $36,000 based on 8 salaries. A Customer Service Specialist with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $39,000 based on 8 salaries.

Key Stats for Customer Service Specialist

Gender

Female
88 %
Male
13 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 6 votes.
Less than 1 year
6%
1-4 years
45%
5-9 years
24%
10-19 years
18%
20 years or more
6%
ADVERTISEMENT
Location:
Years in Fields/Career:
United States (change)

Experience Affects Customer Service Specialist Salaries

Late-Career
▲23%

Experienced
▲14%

Mid-Career
▲5%

National Average
$32,000

▼5%

Skills That Affect Customer Service Specialist Salaries

Data Entry
▲11%

Call Center
▲3%

Customer Relations
▲1%

Microsoft Word
▲1%

Microsoft Excel
▲1%

National Average
$32,000

Phone Support
▼2%

Microsoft Office
▼3%

Call center operations
▼5%


Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 6 votes.

Gender

Female
88 %
Male
13 %

Years of Experience

Less than 1 year
6%
1-4 years
45%
5-9 years
24%
10-19 years
18%
20 years or more
6%

Common Health Benefits

medical benefits
Medical: 90%
dental benefits
Dental: 86%
vision benefits
Vision: 81%
no benefits
None: 10%
ADVERTISEMENT