Customer Service Specialist in Cleveland, Ohio Salary

The average rate for a Customer Service Specialist in Cleveland, Ohio is $13.68 per hour. The highest paying skills associated with this job are Customer Relationship Management (CRM) and Call Center.

$37,721 - $61,752
$45K
MEDIAN: $45,000
50%

Add this chart to your site: 640px    300px

$10.58 - $18.34
$11
$14
$18
MEDIAN: $14.21
10%
50%
90%

Add this chart to your site: 640px    300px

$0$61K
Salary $45,000
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$22,315 - $52,711
  • Country: United States
  • Currency: USD
  • Updated: 11 Jul 2017
  • Individuals Reporting: 7
Hourly Data $0$21
Hourly Rate $10.58 - $18.34
Overtime $21.38
Annual Data $0$52K
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$22,315 - $52,711
  • Country: United States
  • Currency: USD
  • Updated: 11 Jul 2017
  • Individuals Reporting: 20

Find Out Exactly What You Should Be Paid

United States (change)

Employers: Start Here »

About Cleveland, Ohio

Cuyahoga County, Ohio
388,059
Male:
186,436 (48.0%)
Female:
201,623 (52.0%)
Cleveland (/ˈkliːvlənd/ KLEEV-lənd) is a city in the U.S. state of Ohio and the county seat of Cuyahoga County, the most populous county in the state. The city is located on the southern shore of Lake Erie, approximately 60 miles (100 kilometers) west of the Pennsylvania border. It was founded in 1796 near the mouth of the Cuyahoga River, and became a manufacturing center owing to its location on the lake shore, as well as being connected to numerous canals and railroad lines. Cleveland's economy has diversified sectors that include manufacturing, financial services, healthcare, and biomedical. Cleveland is also home to the Rock and Roll Hall of Fame. As of the 2013 Census Estimate, the city proper had a total population of 390,113, making Cleveland the 48th largest city in the United States, and the second-largest city in Ohio after Columbus. Greater Cleveland, the Cleveland-Elyria-Mentor, OH Metropolitan Statistical Area, ranked 29th...
Cleveland:
$28,831
Ohio:
$51,075
$664
Cleveland:
$66,200
Ohio:
$136,400
10.2%

Customer Service Specialist Job Listings

Pay by Experience Level for Customer Service Specialist

Pay by Experience for a Customer Service Specialist has a negative trend. An entry-level Customer Service Specialist with less than 5 years of experience can expect to earn an average total compensation of $30,000 based on 10 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Customer Service Specialist with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $37,000 based on 11 salaries. An experienced Customer Service Specialist which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $31,000 based on 13 salaries. A Customer Service Specialist with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $29,000 based on 5 salaries.

Key Stats for Customer Service Specialist

Gender

Female
78 %
Male
22 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 6 votes.
Less than 1 year
4%
1-4 years
15%
5-9 years
26%
10-19 years
33%
20 years or more
22%
ADVERTISEMENT
Location:
Years in Fields/Career:
United States (change)

Experience Affects Customer Service Specialist Salaries

Mid-Career
▲17%

National Average
$32,000

Experienced
▼2%

Entry-Level
▼7%

Late-Career
▼9%

Skills That Affect Customer Service Specialist Salaries

Customer Relationship Management (CRM)
▲14%

Call Center
▲9%

Customer Service
▲4%

Data Entry
▲1%

National Average
$32,000

Customer Relations
▼3%

Call center operations
▼6%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 6 votes.

Gender

Female
78 %
Male
22 %

Years of Experience

Less than 1 year
4%
1-4 years
15%
5-9 years
26%
10-19 years
33%
20 years or more
22%

Common Health Benefits

medical benefits
Medical: 81%
dental benefits
Dental: 63%
vision benefits
Vision: 63%
no benefits
None: 19%
ADVERTISEMENT