Customer Service Specialist in Cleveland, Ohio Salary

The average rate for a Customer Service Specialist in Cleveland, Ohio is $13.68 per hour. The highest paying skills associated with this job are Customer Relationship Management (CRM) and Call Center.

$25,222 - $62,638
$25K
$39K
$63K
MEDIAN: $38,597
10%
50%
90%

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$10.50 - $18.05
$10
$14
$18
MEDIAN: $13.68
10%
50%
90%

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Local Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$21K$42K$63K
Salary
$25,222 - $62,638  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$22,401 - $51,097  
Country: United States | Currency: USD | Updated: 25 Mar 2017 | Individuals Reporting: 12
Local Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$10$20$30
Hourly Rate
$10.50 - $18.05  
   
Overtime
$27.75  
Local Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$20K$40K$60K
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$22,401 - $51,097  
   
Country: United States | Currency: USD | Updated: 25 Mar 2017 | Individuals Reporting: 17

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United States (change)

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About Cleveland, Ohio

Cuyahoga County, Ohio
388,059
Male:
186,436 (48.0%)
Female:
201,623 (52.0%)
Cleveland (/ˈkliːvlənd/ KLEEV-lənd) is a city in the U.S. state of Ohio and the county seat of Cuyahoga County, the most populous county in the state. The city is located on the southern shore of Lake Erie, approximately 60 miles (100 kilometers) west of the Pennsylvania border. It was founded in 1796 near the mouth of the Cuyahoga River, and became a manufacturing center owing to its location on the lake shore, as well as being connected to numerous canals and railroad lines. Cleveland's economy has diversified sectors that include manufacturing, financial services, healthcare, and biomedical. Cleveland is also home to the Rock and Roll Hall of Fame. As of the 2013 Census Estimate, the city proper had a total population of 390,113, making Cleveland the 48th largest city in the United States, and the second-largest city in Ohio after Columbus. Greater Cleveland, the Cleveland-Elyria-Mentor, OH Metropolitan Statistical Area, ranked 29th...
Cleveland:
$28,831
Ohio:
$51,075
$664
Cleveland:
$66,200
Ohio:
$136,400
10.2%

Customer Service Representative (CSR) Job Listings

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Pay by Experience Level for Customer Service Specialist

Median of all compensation (including tips, bonus, and overtime) by years of experience.

Key Stats for Customer Service Specialist

Gender

Female
93 %
Male
7 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 4 votes.
Less than 1 year
3%
1-4 years
21%
5-9 years
24%
10-19 years
34%
20 years or more
17%
Location:
Years in Fields/Career:
United States (change)

Experience Affects Customer Service Specialist Salaries

Mid-Career
▲20%

Experienced
▲1%

National Average
$31,000

Entry-Level
▼4%

Late-Career
▼6%

Skills That Affect Customer Service Specialist Salaries

Customer Relationship Management (CRM)
▲18%

Call Center
▲12%

Customer Service
▲7%

Data Entry
▲3%

National Average
$31,000

Customer Relations
▼1%

Call center operations
▼3%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 4 votes.

Gender

Female
93 %
Male
7 %

Years of Experience

Less than 1 year
3%
1-4 years
21%
5-9 years
24%
10-19 years
34%
20 years or more
17%

Common Health Benefits

medical benefits
Medical: 89%
dental benefits
Dental: 74%
vision benefits
Vision: 58%
dental benefits
None: 11%
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