A Customer Service Specialist in Pittsburgh, Pennsylvania earns an average wage of $13.50 per hour. People in this job generally don't have more than 20 years' experience. The skills that increase pay for this job the most are Call Center and Customer Relations.

$32,490 - $44,248
$36K
MEDIAN: $36,076
50%

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$10.32 - $19.88
$10
$14
$20
MEDIAN: $13.50
10%
50%
90%

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Local Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$15K$30K$45K
Salary
$36,076  
   
Bonus
$1,300  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$21,905 - $44,255  
Country: United States | Currency: USD | Updated: 19 Jan 2017 | Individuals Reporting: 9
Local Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$8$16$24
Hourly Rate
$10.32 - $19.88  
   
Overtime
$17.00  
Local Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$16K$32K$48K
Bonus
$1,300  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$21,905 - $44,255  
Country: United States | Currency: USD | Updated: 19 Jan 2017 | Individuals Reporting: 18

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About Pittsburgh, Pennsylvania

Allegheny County, Pennsylvania
304,385
Male:
149,690 (49.2%)
Female:
154,695 (50.8%)
Pittsburgh (/ˈpɪtsbərɡ/ PITS-burg) is a city in the Commonwealth of Pennsylvania in the United States, and is the county seat of Allegheny County. The Combined Statistical Area (CSA) population of 2,659,937 is the largest in both the Ohio Valley and Appalachia, the second-largest in Pennsylvania after Philadelphia and the 20th-largest in the U.S. Located at the confluence of the Allegheny and Monongahela rivers, which form the Ohio River, Pittsburgh is known as both "the Steel City" for its more than 300 steel-related businesses, and as the "City of Bridges" for its 446 bridges. The city features 30 skyscrapers, two inclines, a pre-revolutionary fortification and the Point State Park at the confluence of the rivers. The city developed as a vital link of the Atlantic coast and Midwest. The mineral-rich Allegheny Mountains made the area coveted by the French and British empires, Virginia, Whiskey Rebels, and Civil War raiders. Aside from steel,...
Pittsburgh:
$41,293
Pennsylvania:
$55,702
$858
Pittsburgh:
$108,400
Pennsylvania:
$170,600
4.3%

Customer Service Representative (CSR) Job Listings

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Key Stats for Customer Service Specialist

Gender

Female
70 %
Male
30 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 5 votes.
044
1-4 years
44%
5-9 years
15%
10-19 years
22%
20 years or more
19%
Location:
Years in Fields/Career:
United States (change)

Experience Affects Customer Service Specialist Salaries

Experienced
up arrow 30%

National Average
$32,000

Entry-Level
up arrow 4%

Skills That Affect Customer Service Specialist Salaries

Call Center
up arrow 14%

Customer Relations
up arrow 12%

National Average
$32,000

Customer Service
up arrow 5%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 5 votes.

Gender

Female
70 %
Male
30 %

Years of Experience

1-4 years
44%
5-9 years
15%
10-19 years
22%
20 years or more
19%

Common Health Benefits

medical benefits
Medical: 32%
dental benefits
Dental: 26%
vision benefits
Vision: 37%
dental benefits
None: 53%
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