The average pay for a Customer Service Specialist in Raleigh, North Carolina is $13.23 per hour. People in this job generally don't have more than 20 years' experience.

$32,266 - $41,500
(Median)
$
$34K
$
MEDIAN: $34,426
50%

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$10.59 - $18.63
(Median)
$11
$13
$19
MEDIAN: $13.00
10%
50%
90%

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Local Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$16K$32K$48K
Salary
$34,427  
   
Bonus
$3,000  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$22,217 - $45,021  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 9
Local Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$8$16$24
Hourly Rate
$10.59 - $18.63  
   
Overtime
$23.48  
Local Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$16K$32K$48K
Bonus
$3,000  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$22,217 - $45,021  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 13
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Experience Affects Customer Service Specialist Salaries

Experienced
up arrow 10%

Mid-Career
up arrow 1%

National Average
$34,000

Entry-Level
up arrow 19%

Skills That Affect Customer Service Specialist Salaries

National Average
$34,000

Computer Service
up arrow 7%

Customer Relationship Management (CRM)
up arrow 14%

Customer Service
up arrow 20%

Call Center
up arrow 26%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 2 votes.

Gender

Female
73 %
Male
27 %

Years of Experience

1-4 years
45%
5-9 years
27%
10-19 years
27%

Common Health Benefits

medical benefits
Medical: 71%
dental benefits
Dental: 64%
medical benefits
Vision: 57%
dental benefits
None: 21%
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