Customer Service Specialist in Jacksonville, Florida Salary

The average wage for a Customer Service Specialist in Jacksonville, Florida is $13.47 per hour. Pay for this job does not change much by experience, with the most experienced earning only a bit more than the least. People in this job generally don't have more than 20 years' experience. The highest paying skills associated with this job are Microsoft Word and Microsoft Excel.

$30,521 - $41,271
$38K
MEDIAN: $37,743
50%

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$10.53 - $18.73
$11
$13
$19
MEDIAN: $13.47
10%
50%
90%

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Local Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$14K$28K$42K
Salary
$37,743  
   
Bonus
$1,125  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$22,274 - $42,000  
Country: United States | Currency: USD | Updated: 25 Mar 2017 | Individuals Reporting: 8
© PayScale, Inc. @ www.payscale.com
Local Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$10$20$30
Hourly Rate
$10.53 - $18.73  
   
Overtime
$20.00  
Local Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$20K$40K$60K
Bonus
$1,125  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$22,274 - $42,000  
Country: United States | Currency: USD | Updated: 25 Mar 2017 | Individuals Reporting: 11
© PayScale, Inc. @ www.payscale.com

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About Jacksonville, Florida

Duval County, Florida
868,031
Male:
419,203 (48.3%)
Female:
448,828 (51.7%)
Jacksonville is a seaport city and the seat of Duval County, Florida, United States. With an estimated 868,031 residents as of 2015, Jacksonville is the most populous city in both the state of Florida and the southeastern United States. As of 2015, it is estimated to be the 12th most populous city in the United States and largest city by area in the contiguous United States. The Jacksonville metropolitan area has a population of 1,573,606 and is the 40th largest in the United States and fourth largest in the state of Florida. The city is situated on the banks of the St. Johns River, in the First Coast region of North Florida, about 25 miles (40 km) south of the Georgia state line and 340 miles (550 km) north of Miami. Prior to European settlement the Jacksonville area was inhabited by Native American people known as the Timucua. In 1564, the French...
Jacksonville:
$48,239
Florida:
$49,426
$963
Jacksonville:
$146,500
Florida:
$179,800
4.6%

Customer Service Representative (CSR) Job Listings

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Key Stats for Customer Service Specialist

Gender

Female
67 %
Male
33 %

Job Satisfaction

Satisfied
Rated 3 out of 5
based on 4 votes.
Less than 1 year
5%
1-4 years
42%
5-9 years
5%
10-19 years
26%
20 years or more
21%
Location:
Years in Fields/Career:
United States (change)

Experience Affects Customer Service Specialist Salaries

Experienced
▲8%

Mid-Career
▲2%

National Average
$31,000

Entry-Level
▼2%

Skills That Affect Customer Service Specialist Salaries

Microsoft Word
▲16%

Microsoft Excel
▲16%

Customer Service
▲4%

Microsoft Office
▲4%

Call center operations
▼0%

National Average
$31,000

Customer Relations
▼3%

Job Satisfaction

Satisfied
Rated 3 out of 5
based on 4 votes.

Gender

Female
67 %
Male
33 %

Years of Experience

Less than 1 year
5%
1-4 years
42%
5-9 years
5%
10-19 years
26%
20 years or more
21%

Common Health Benefits

medical benefits
Medical: 79%
dental benefits
Dental: 71%
vision benefits
Vision: 57%
dental benefits
None: 21%
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