Customer Service Specialist in Minneapolis, Minnesota Salary

A Customer Service Specialist in Minneapolis, Minnesota earns an average wage of $16.35 per hour. A skill in Microsoft Office is associated with high pay for this job.

$26,760 - $55,601
$27K
$44K
$56K
MEDIAN: $44,012
10%
50%
90%

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$11.56 - $20.75
$12
$16
$21
MEDIAN: $16.35
10%
50%
90%

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Local Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$19K$38K$57K
Salary
$26,760 - $55,601  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$24,713 - $51,537  
Country: United States | Currency: USD | Updated: 25 Mar 2017 | Individuals Reporting: 15
© PayScale, Inc. @ www.payscale.com
Local Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$10$20$30
Hourly Rate
$11.56 - $20.75  
   
Overtime
$25.11  
Local Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$20K$40K$60K
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$24,713 - $51,537  
   
Country: United States | Currency: USD | Updated: 25 Mar 2017 | Individuals Reporting: 25
© PayScale, Inc. @ www.payscale.com

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United States (change)

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About Minneapolis, Minnesota

Hennepin County, Minnesota
410,935
Male:
206,547 (50.3%)
Female:
204,388 (49.7%)
Minneapolis (/ˌmɪniˈæpəlɪs/) is the county seat of Hennepin County, and larger of the Twin Cities, the 16th-largest metropolitan area in the United States, containing about 3.5 million residents. As of 2015, Minneapolis is the largest city in the state of Minnesota and 46th-largest in the United States with a population of 410,939. Minneapolis and Saint Paul anchor the second-largest economic center in the Midwest, after Chicago. Minneapolis lies on both banks of the Mississippi River, just north of the river's confluence with the Minnesota River, and adjoins Saint Paul, the state's capital. The city is abundantly rich in water, with thirteen lakes, wetlands, the Mississippi River, creeks and waterfalls, many connected by parkways in the Chain of Lakes and the Grand Rounds National Scenic Byway. It was once the world's flour milling capital and a hub for timber. The city and surrounding region is the primary business center between Chicago and...
Minneapolis:
$54,571
Minnesota:
$63,488
$912
Minneapolis:
$227,500
Minnesota:
$200,000
4.3%

Customer Service Representative (CSR) Job Listings

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Pay by Experience Level for Customer Service Specialist

Median of all compensation (including tips, bonus, and overtime) by years of experience.

Key Stats for Customer Service Specialist

Gender

Female
62 %
Male
38 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 6 votes.
Less than 1 year
8%
1-4 years
23%
5-9 years
43%
10-19 years
13%
20 years or more
15%
Location:
Years in Fields/Career:
United States (change)

Experience Affects Customer Service Specialist Salaries

▲4%

Experienced
▲4%

National Average
$39,000

▼5%

Late-Career
▼14%

Skills That Affect Customer Service Specialist Salaries

Microsoft Office
▲16%

Microsoft Excel
▲9%

Office Administration
▲7%

Microsoft Word
▲7%

Data Entry
▲7%

Phone Support
▲3%

Sales
▲3%


National Average
$39,000

Call center operations
▼1%

Computer Service
▼4%

Customer Relations
▼5%

Customer Relationship Management (CRM)
▼13%

Software Knowledge
▼13%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 6 votes.

Gender

Female
62 %
Male
38 %

Years of Experience

Less than 1 year
8%
1-4 years
23%
5-9 years
43%
10-19 years
13%
20 years or more
15%

Common Health Benefits

medical benefits
Medical: 81%
dental benefits
Dental: 75%
vision benefits
Vision: 56%
dental benefits
None: 13%
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