Customer Service Specialist with Software Knowledge Skills Salary

A Customer Service Specialist with Software Knowledge skills earns an average wage of $14.68 per hour. Most people move on to other jobs if they have more than 20 years' experience in this career. Pay for this job does not change much by experience, with the most experienced earning only a bit more than the least.

$28,703 - $52,933
$29K
$39K
$53K
MEDIAN: $39,434
10%
50%
90%

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$10.08 - $20.28
$10
$15
$20
MEDIAN: $14.72
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$18K$36K$54K
Salary
$28,703 - $52,933  
   
Bonus
$385.41 - $4,146  
Profit Sharing
$500  
Commission
$1,221  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$21,741 - $48,795  
Country: United States | Currency: USD | Updated: 5 May 2017 | Individuals Reporting: 110
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$11$22$33
Hourly Rate
$10.08 - $20.28  
   
Overtime
$17.41 - $30.66  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$22K$44K$66K
Bonus
$385.41 - $4,146  
   
Commission
$1,221  
Profit Sharing
$500  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$21,741 - $48,795  
Country: United States | Currency: USD | Updated: 5 May 2017 | Individuals Reporting: 237

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Pay by Experience Level for Customer Service Specialist

Pay by Experience for a Customer Service Specialist has a positive trend. An entry-level Customer Service Specialist with less than 5 years of experience can expect to earn an average total compensation of $32,000 based on 197 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Customer Service Specialist with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $36,000 based on 105 salaries. An experienced Customer Service Specialist which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $38,000 based on 79 salaries. A Customer Service Specialist with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $37,000 based on 19 salaries.

Key Stats for Customer Service Specialist

Gender

Female
73 %
Male
27 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 100 votes.
Less than 1 year
3%
1-4 years
47%
5-9 years
22%
10-19 years
22%
20 years or more
6%
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Location:
Years in Fields/Career:
United States (change)

Experience Affects Customer Service Specialist Salaries

Experienced
▲12%

Late-Career
▲10%

Mid-Career
▲4%

National Average
$34,000

Entry-Level
▼5%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 100 votes.

Gender

Female
73 %
Male
27 %

Years of Experience

Less than 1 year
3%
1-4 years
47%
5-9 years
22%
10-19 years
22%
20 years or more
6%

Common Health Benefits

medical benefits
Medical: 74%
dental benefits
Dental: 67%
vision benefits
Vision: 57%
no benefits
None: 23%
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