A Customer Service Specialist with Software Knowledge skills earns an average wage of $14.75 per hour. Most people move on to other jobs if they have more than 20 years' experience in this career. Pay for this job does not change much by experience, with the most experienced earning only a bit more than the least.

$29,257 - $50,788
(Median)
$29K
$38K
$51K
MEDIAN: $38,487
10%
50%
90%

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$9.98 - $19.93
(Median)
$10
$15
$20
MEDIAN: $14.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$17K$34K$51K
Salary
$29,257 - $50,788  
   
Bonus
$402.68 - $4,966  
Profit Sharing
$350.00  
Commission
$850  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$21,448 - $47,067  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 97
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$10$20$30
Hourly Rate
$9.98 - $19.93  
   
Overtime
$17.78 - $29.40  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$20K$40K$60K
Bonus
$402.68 - $4,966  
   
Commission
$850  
Profit Sharing
$350.00  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$21,448 - $47,067  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 211
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Pay by Experience Level for Customer Service Specialist

Median of all compensation (including tips, bonus, and overtime) by years of experience.

United States (change)

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United States (change)


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Experience Affects Customer Service Specialist Salaries

Experienced
up arrow 7%

Mid-Career
up arrow 6%

Late-Career
up arrow 4%

National Average
$34,000

Entry-Level
up arrow 3%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 79 votes.

Gender

Female
74 %
Male
26 %

Years of Experience

Less than 1 year
3%
1-4 years
45%
5-9 years
25%
10-19 years
21%
20 years or more
6%

Common Health Benefits

medical benefits
Medical: 73%
dental benefits
Dental: 66%
medical benefits
Vision: 55%
dental benefits
None: 25%
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