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Customer Service Specialist Salary with Customer Relationship Management (CRM) skills (United States)

The average wage for a Customer Service Specialist with Customer Relationship Management (CRM) skills is $14.72 per hour. Pay for this job does not change much between less experienced and more experienced workers.
Customer Service Specialist with Customer Relationship Management (CRM) skills Salary (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$28,675 - $57,401
(Median)
29K
39K
46K
57K
MEDIAN: $39,467
10%
50%
75%
90%
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Customer Service Specialist with Customer Relationship Management (CRM) skills Salary (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$10.80 - $19.94
(Median)
11
13
15
17
20
MEDIAN: $14.00
10%
25%
50%
75%
90%
Add this chart to your site: 640px    300px

National Salary Data

 (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$20K$40K$60K
Salary
$28,675 - $57,401  
   
Bonus
$0.00 - $4,146  
Profit Sharing
$100.00 - $5,450  
Commission
$1,965 - $10,174  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$25,138 - $50,482  
Country: United States | Currency: USD | Updated: 3 Sep 2014 | Individuals Reporting: 186
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$11$22$33
Hourly Rate
$10.80 - $19.94  
   
Overtime
$14.54 - $32.39  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$22K$44K$66K
Bonus
$0.00 - $4,146  
   
Commission
$1,965 - $10,174  
Profit Sharing
$100.00 - $5,450  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$25,138 - $50,482  
Country: United States | Currency: USD | Updated: 3 Sep 2014 | Individuals Reporting: 237
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United States (change)

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Pay by Experience Level for Customer Service Specialist with Customer Relationship Management (CRM) skills

Median of all compensation (including tips, bonus, and overtime) by years of experience.

Pay Difference By Location

Houston
up arrow 34%
Indianapolis
up arrow 16%
Cleveland
up arrow 13%
Seattle
up arrow 12%
Chicago
up arrow 1%
National Average
$35,000
Larger circles over a city indicate a job is popular in that location.
Find Out Exactly What You Should Be Paid
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Location:
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Experience Affects Customer Service Specialist with Customer Relationship Management (CRM) skills Salaries

Experienced
up arrow 5%
Late-Career
up arrow 5%
Mid-Career
up arrow 1%
National Average
$35,000
Entry-Level
up arrow 3%

Job Satisfaction

Highly satisfied Image
Highly satisfied
Rated 4 out of 5 based on 131 votes.

Gender

Female
75%
female alumni
 
Male
25%
male alumni

Years of Experience

Less than 1 year
1%
1-4 years
30%
5-9 years
22%
10-19 years
28%
20 years or more
18%

Common Health Benefits

medical benefits Medical: 78% dental benefits Dental: 65%
vision benefits Vision: 55% employee benefits None: 20%