Customer Service Specialist Salary with Customer Relationship Management (CRM) skills

The average wage for a Customer Service Specialist with Customer Relationship Management (CRM) skills is $14.67 per hour. Pay for this job does not change much by experience, with the most experienced earning only a bit more than the least.

$28,962 - $58,274
(Median)
$29K
$40K
$58K
MEDIAN: $39,871
10%
50%
90%

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$10.69 - $20.40
(Median)
$11
$15
$20
MEDIAN: $14.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$20K$40K$60K
Salary
$28,962 - $58,274  
   
Bonus
$0.00 - $5,024  
Profit Sharing
$195.74 - $4,085  
Commission
$1,200 - $10,174  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$24,721 - $51,091  
Country: United States | Currency: USD | Updated: 20 Jun 2015 | Individuals Reporting: 255
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$12$24$36
Hourly Rate
$10.69 - $20.40  
   
Overtime
$14.63 - $34.25  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$24K$48K$72K
Bonus
$0.00 - $5,024  
   
Commission
$1,200 - $10,174  
Profit Sharing
$195.74 - $4,085  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$24,721 - $51,091  
Country: United States | Currency: USD | Updated: 20 Jun 2015 | Individuals Reporting: 331
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Pay by Experience Level for Customer Service Specialist with Customer Relationship Management (CRM) skills

Median of all compensation (including tips, bonus, and overtime) by years of experience.

United States (change)

Find Out Exactly What You Should Be Paid

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Experience Affects Customer Service Specialist with Customer Relationship Management (CRM) skills Salaries

Experienced
up arrow 4%

Late-Career
up arrow 1%

National Average
$36,000

Entry-Level
up arrow 2%

Mid-Career
up arrow 2%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 146 votes.

Gender

Female
77 %
Male
23 %

Years of Experience

Less than 1 year
2%
1-4 years
30%
5-9 years
23%
10-19 years
30%
20 years or more
16%

Common Health Benefits

medical benefits Medical: 78% dental benefits Dental: 64%
vision benefits Vision: 55% employee benefits None: 21%
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