Customer Service Specialist with Customer Relationship Management (CRM) Skills Salary

The average wage for a Customer Service Specialist with Customer Relationship Management (CRM) skills is $15.11 per hour. Pay for this job does not change much by experience, with the most experienced earning only a bit more than the least.

$30,022 - $57,991
$30K
$41K
$58K
MEDIAN: $41,465
10%
50%
90%

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$10.02 - $20.65
$10
$15
$21
MEDIAN: $15.11
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$20K$40K$60K
Salary
$30,022 - $57,991  
   
Bonus
$406.05 - $6,128  
Profit Sharing
$151.01 - $3,973  
Commission
$368.44 - $9,967  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$23,236 - $53,557  
Country: United States | Currency: USD | Updated: 19 Jan 2017 | Individuals Reporting: 270
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$12$24$36
Hourly Rate
$10.02 - $20.65  
   
Hourly Tips
$0.80  
Overtime
$15.30 - $33.31  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$24K$48K$72K
Bonus
$406.05 - $6,128  
   
Commission
$368.44 - $9,967  
Profit Sharing
$151.01 - $3,973  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$23,236 - $53,557  
Country: United States | Currency: USD | Updated: 19 Jan 2017 | Individuals Reporting: 412

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Pay by Experience Level for Customer Service Specialist

Median of all compensation (including tips, bonus, and overtime) by years of experience.

Key Stats for Customer Service Specialist

Gender

Female
75 %
Male
25 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 157 votes.
034
Less than 1 year
2%
1-4 years
34%
5-9 years
26%
10-19 years
26%
20 years or more
13%
Location:
Years in Fields/Career:
United States (change)

Experience Affects Customer Service Specialist Salaries


Late-Career
up arrow 4%


National Average
$36,000


Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 157 votes.

Gender

Female
75 %
Male
25 %

Years of Experience

Less than 1 year
2%
1-4 years
34%
5-9 years
26%
10-19 years
26%
20 years or more
13%

Common Health Benefits

medical benefits
Medical: 77%
dental benefits
Dental: 65%
vision benefits
Vision: 56%
dental benefits
None: 21%
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