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Customer Service Specialist Salary with Customer Relationship Management (CRM) skills (United States)

The average wage for a Customer Service Specialist with Customer Relationship Management (CRM) skills is $14.66 per hour. Pay for this job does not change much by experience, with the most experienced earning only a bit more than the least.
Customer Service Specialist with Customer Relationship Management (CRM) skills Salary (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$28,838 - $56,859
(Median)
29K
34K
40K
47K
57K
MEDIAN: $39,674
10%
25%
50%
75%
90%
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Customer Service Specialist with Customer Relationship Management (CRM) skills Salary (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$10.70 - $20.04
(Median)
11
13
15
17
20
MEDIAN: $14.00
10%
25%
50%
75%
90%
Add this chart to your site: 640px    300px

National Salary Data

 (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$19K$38K$57K
Salary
$28,838 - $56,859  
   
Bonus
$0.00 - $4,887  
Profit Sharing
$100.33 - $3,091  
Commission
$1,965 - $10,279  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$25,076 - $50,762  
Country: United States | Currency: USD | Updated: 11 Dec 2014 | Individuals Reporting: 208
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$11$22$33
Hourly Rate
$10.70 - $20.04  
   
Overtime
$14.51 - $31.00  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$22K$44K$66K
Bonus
$0.00 - $4,887  
   
Commission
$1,965 - $10,279  
Profit Sharing
$100.33 - $3,091  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$25,076 - $50,762  
Country: United States | Currency: USD | Updated: 11 Dec 2014 | Individuals Reporting: 258
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Pay by Experience Level for Customer Service Specialist with Customer Relationship Management (CRM) skills

Median of all compensation (including tips, bonus, and overtime) by years of experience.

Pay Difference By Location

Houston
up arrow 36%
Seattle
up arrow 14%
Cleveland
up arrow 12%
Buffalo
up arrow 6%
Chicago
up arrow 2%
Atlanta
up arrow 2%
National Average
$35,000
Phoenix
up arrow 12%
Indianapolis
up arrow 13%
San Antonio
up arrow 18%
Larger circles over a city indicate a job is popular in that location.
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Experience Affects Customer Service Specialist with Customer Relationship Management (CRM) skills Salaries

Experienced
up arrow 6%
Late-Career
up arrow 4%
Mid-Career
0%
National Average
$35,000
Entry-Level
up arrow 4%

Job Satisfaction

Highly satisfied Image
Highly satisfied
Rated 4 out of 5 based on 134 votes.

Gender

Female
76%
female alumni
 
Male
24%
male alumni

Years of Experience

Less than 1 year
2%
1-4 years
30%
5-9 years
22%
10-19 years
29%
20 years or more
17%

Common Health Benefits

medical benefits Medical: 79% dental benefits Dental: 66%
vision benefits Vision: 56% employee benefits None: 19%