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Customer Service Specialist Salary with Customer Relationship Management (CRM) skills

The average wage for a Customer Service Specialist with Customer Relationship Management (CRM) skills is $14.62 per hour. Pay for this job does not change much by experience, with the most experienced earning only a bit more than the least.

$28,844 - $58,636
(Median)
$29K
$40K
$59K
MEDIAN: $39,701
10%
50%
90%

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$10.58 - $20.32
(Median)
$11
$15
$20
MEDIAN: $14.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$20K$40K$60K
Salary
$28,844 - $58,636  
   
Bonus
$0.00 - $5,008  
Profit Sharing
$195.74 - $4,085  
Commission
$1,200 - $10,174  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$24,703 - $51,173  
Country: United States | Currency: USD | Updated: 2 May 2015 | Individuals Reporting: 238
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$11$22$33
Hourly Rate
$10.58 - $20.32  
   
Overtime
$14.53 - $32.75  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$22K$44K$66K
Bonus
$0.00 - $5,008  
   
Commission
$1,200 - $10,174  
Profit Sharing
$195.74 - $4,085  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$24,703 - $51,173  
Country: United States | Currency: USD | Updated: 2 May 2015 | Individuals Reporting: 310

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Pay by Experience Level for Customer Service Specialist with Customer Relationship Management (CRM) skills

Median of all compensation (including tips, bonus, and overtime) by years of experience.

United States (change)

Experience Affects Customer Service Specialist with Customer Relationship Management (CRM) skills Salaries

Experienced
up arrow 4%

Late-Career
up arrow 3%

National Average
$35,000

Mid-Career
up arrow 1%

Entry-Level
up arrow 3%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 144 votes.

Gender

Female
76 %
Male
24 %

Years of Experience

Less than 1 year
2%
1-4 years
30%
5-9 years
23%
10-19 years
30%
20 years or more
16%

Common Health Benefits

medical benefits Medical: 78% dental benefits Dental: 65%
vision benefits Vision: 55% employee benefits None: 20%
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