Customer Service Specialist with Customer Relationship Management (CRM) Skills Salary

The average wage for a Customer Service Specialist with Customer Relationship Management (CRM) skills is $14.58 per hour. Pay for this job does not change much between less experienced and more experienced workers.

$29,226 - $58,667
(Median)
$29K
$40K
$59K
MEDIAN: $39,890
10%
50%
90%

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$10.16 - $20.12
(Median)
$10
$15
$20
MEDIAN: $14.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$20K$40K$60K
Salary
$29,226 - $58,667  
   
Bonus
$0.00 - $5,072  
Profit Sharing
$293.61 - $4,085  
Commission
$2.07 - $13,906  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$23,789 - $51,010  
Country: United States | Currency: USD | Updated: 12 Jan 2016 | Individuals Reporting: 305
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$12$24$36
Hourly Rate
$10.16 - $20.12  
   
Hourly Tips
$0.80  
Overtime
$14.53 - $33.42  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$24K$48K$72K
Bonus
$0.00 - $5,072  
   
Commission
$2.07 - $13,906  
Profit Sharing
$293.61 - $4,085  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$23,789 - $51,010  
Country: United States | Currency: USD | Updated: 12 Jan 2016 | Individuals Reporting: 442
United States (change)

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Customer Service Representative (CSR) Job Listings

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Pay by Experience Level for Customer Service Specialist

Median of all compensation (including tips, bonus, and overtime) by years of experience.

United States (change)

Find Out Exactly What You Should Be Paid

United States (change)


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Experience Affects Customer Service Specialist Salaries

Experienced
up arrow 4%

Late-Career
up arrow 2%

Mid-Career
0%

National Average
$35,000

Entry-Level
up arrow 3%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 169 votes.

Gender

Female
77 %
Male
23 %

Years of Experience

Less than 1 year
2%
1-4 years
31%
5-9 years
23%
10-19 years
29%
20 years or more
15%

Common Health Benefits

medical benefits
Medical: 76%
dental benefits
Dental: 62%
medical benefits
Vision: 53%
dental benefits
None: 22%
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