Customer Service Specialist with Customer Relationship Management (CRM) Skills Salary

The average wage for a Customer Service Specialist with Customer Relationship Management (CRM) skills is $15.17 per hour. Pay for this job does not change much between less experienced and more experienced workers.

$29,875 - $57,919
$30K
$41K
$58K
MEDIAN: $41,441
10%
50%
90%

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$10.05 - $20.70
$10
$15
$21
MEDIAN: $15.17
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$20K$40K$60K
Salary
$29,875 - $57,919  
   
Bonus
$402.68 - $6,257  
Profit Sharing
$152.05 - $3,945  
Commission
$293.61 - $9,933  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$23,333 - $53,711  
Country: United States | Currency: USD | Updated: 25 Mar 2017 | Individuals Reporting: 263
© PayScale, Inc. @ www.payscale.com
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$12$24$36
Hourly Rate
$10.05 - $20.70  
   
Overtime
$15.30 - $33.80  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$24K$48K$72K
Bonus
$402.68 - $6,257  
   
Commission
$293.61 - $9,933  
Profit Sharing
$152.05 - $3,945  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$23,333 - $53,711  
Country: United States | Currency: USD | Updated: 25 Mar 2017 | Individuals Reporting: 400
© PayScale, Inc. @ www.payscale.com

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Pay by Experience Level for Customer Service Specialist

Median of all compensation (including tips, bonus, and overtime) by years of experience.

Pay Difference by Location

National Average: $36,273

Larger city markers indicate a job is popular in that location.

Key Stats for Customer Service Specialist

Gender

Female
74 %
Male
26 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 155 votes.
Less than 1 year
2%
1-4 years
33%
5-9 years
26%
10-19 years
25%
20 years or more
13%
Location:
Years in Fields/Career:
United States (change)

Experience Affects Customer Service Specialist Salaries

▲5%

Late-Career
▲3%

▼0%

National Average
$36,000

▼2%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 155 votes.

Gender

Female
74 %
Male
26 %

Years of Experience

Less than 1 year
2%
1-4 years
33%
5-9 years
26%
10-19 years
25%
20 years or more
13%

Common Health Benefits

medical benefits
Medical: 77%
dental benefits
Dental: 64%
vision benefits
Vision: 55%
dental benefits
None: 21%
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