Customer Service Specialist with Customer Relationship Management (CRM) Skills Salary

The average wage for a Customer Service Specialist with Customer Relationship Management (CRM) skills is $15.01 per hour. Pay for this job does not change much by experience, with the most experienced earning only a bit more than the least.

$29,867 - $58,548
(Median)
$30K
$42K
$59K
MEDIAN: $41,593
10%
50%
90%

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$9.99 - $20.56
(Median)
$10
$15
$21
MEDIAN: $15.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$20K$40K$60K
Salary
$29,867 - $58,548  
   
Bonus
$409.18 - $6,228  
Profit Sharing
$2,500  
Commission
$191.00 - $10,000  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$22,810 - $53,648  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 256
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$12$24$36
Hourly Rate
$9.99 - $20.56  
   
Hourly Tips
$0.80  
Overtime
$15.13 - $33.12  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$24K$48K$72K
Bonus
$409.18 - $6,228  
   
Commission
$191.00 - $10,000  
Profit Sharing
$2,500  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$22,810 - $53,648  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 405
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Pay by Experience Level for Customer Service Specialist

Median of all compensation (including tips, bonus, and overtime) by years of experience.

United States (change)

Find Out Exactly What You Should Be Paid

United States (change)


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Experience Affects Customer Service Specialist Salaries


Late-Career
up arrow 5%

Mid-Career
0%

National Average
$36,000


Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 149 votes.

Gender

Female
75 %
Male
25 %

Years of Experience

Less than 1 year
2%
1-4 years
33%
5-9 years
26%
10-19 years
26%
20 years or more
12%

Common Health Benefits

medical benefits
Medical: 76%
dental benefits
Dental: 64%
medical benefits
Vision: 55%
dental benefits
None: 22%
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