The average pay for an Entry-Level Customer Service Specialist at Verizon Wireless is $15.87 per hour. The skills that increase pay for this job the most are Inside Sales and Product Support.

$29,339 - $39,000
(Median)
$
$32K
$
MEDIAN: $31,567
50%

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$14.11 - $19.48
(Median)
$14
$16
$19
MEDIAN: $15.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$16K$32K$48K
Salary
$31,567  
   
Bonus
$1,014 - $3,945  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$30,192 - $46,021  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 7
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$9$18$27
Hourly Rate
$14.11 - $19.48  
   
Overtime
$22.82  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$18K$36K$54K
Bonus
$1,014 - $3,945  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$30,192 - $46,021  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 14
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Skills That Affect Customer Service Specialist Salaries

Inside Sales
up arrow 15%

Product Support
up arrow 15%

Customer Relations
up arrow 5%

Software Knowledge
up arrow 5%

Phone Support
up arrow 4%

Customer Service Metrics
up arrow 4%

Customer Service
up arrow 1%

National Average
$34,000

Call center operations
up arrow 3%

Sales
up arrow 6%

Call Center
up arrow 8%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 4 votes.

Gender

Female
44 %
Male
56 %

Common Health Benefits

medical benefits
Medical: 95%
dental benefits
Dental: 86%
medical benefits
Vision: 81%
dental benefits
None: 5%
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