The average pay for a Customer Service Specialist in Buffalo, New York is $29,120 per year. Most people with this job move on to other positions after 20 years in this field. The skills that increase pay for this job the most are Customer Relationship Management (CRM) and Customer Service.

$30,500 - $42,500
(Median)
$
$35K
$
MEDIAN: $35,158
50%

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$10.88 - $14.24
(Median)
$
$13
$
MEDIAN: $12.00
50%

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Local Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$15K$30K$45K
Salary
$35,159  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$23,112 - $44,042  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 5
Local Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$8$16$24
Hourly Rate
$12.77  
   
Overtime
$17.05  
Local Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$16K$32K$48K
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$23,112 - $44,042  
   
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 7
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Experience Affects Customer Service Specialist Salaries

Experienced
up arrow 25%

National Average
$29,000

Mid-Career
up arrow 2%

Skills That Affect Customer Service Specialist Salaries

Customer Relationship Management (CRM)
up arrow 21%

Customer Service
up arrow 16%

Microsoft Excel
up arrow 7%

National Average
$29,000

Gender

Female
67 %
Male
33 %

Years of Experience

1-4 years
17%
5-9 years
33%
10-19 years
33%
20 years or more
17%

Common Health Benefits

medical benefits
Medical: 63%
dental benefits
Dental: 50%
medical benefits
Vision: 50%
dental benefits
None: 38%
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