Customer Service Specialist Salary in Houston, Texas

Pay for Customer Service Specialists in Houston, Texas sits in the ballpark of $46K annually. Most Customer Service Specialists in Houston survey respondents are women (78 percent). About a fifth of professionals in this line of work do not receive benefits; however, a strong majority report medical coverage and a fair number claim dental coverage as well. Most workers in this position report high levels of job satisfaction. This report is based on responses to the PayScale salary survey.

$29,716 - $56,673

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$9.17 - $21.61

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Local Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$19K$38K$57K
Salary
$29,716 - $56,673  
   
Bonus
$0.00 - $3,482  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$23,060 - $51,550  
Country: United States | Currency: USD | Updated: 18 Jul 2015 | Individuals Reporting: 35
Local Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$13$26$39
Hourly Rate
$9.17 - $21.61  
   
Overtime
$1.51 - $38.20  
Local Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$26K$52K$78K
Bonus
$0.00 - $3,482  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$23,060 - $51,550  
Country: United States | Currency: USD | Updated: 18 Jul 2015 | Individuals Reporting: 27
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Pay by Experience Level for Customer Service Specialist in Houston, Texas

Median of all compensation (including tips, bonus, and overtime) by years of experience.


Folks with fewer than five years of experience take home $40K on average. Interestingly, those who have worked for five to 10 years report receiving a smaller median salary of $36K. The average pay reported by folks with 10 to 20 years of experience is around $40K. Big financial gains seem to result from working for more than two decades; veterans in this group report earning $47K on average.

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Experience Affects Customer Service Specialist in Houston, Texas Salaries

Late-Career
up arrow 15%

National Average
$41,000


Entry-Level
up arrow 2%

Mid-Career
up arrow 11%

Skills That Affect Customer Service Specialist in Houston, Texas Salaries

Microsoft Office
up arrow 18%

Phone Support
up arrow 17%

Customer Relationship Management (CRM)
up arrow 17%

Office Administration
up arrow 16%

Customer Relations
up arrow 9%

Data Entry
up arrow 8%

Microsoft Excel
up arrow 8%

National Average
$41,000

Microsoft Word
up arrow 1%

Customer Service
up arrow 1%

Call Center
up arrow 13%

Computer Service
up arrow 18%

Sales
up arrow 27%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 9 votes.

Gender

Female
78 %
Male
22 %

Years of Experience

Less than 1 year
2%
1-4 years
23%
5-9 years
26%
10-19 years
35%
20 years or more
15%

Common Health Benefits

medical benefits Medical: 77% dental benefits Dental: 75%
vision benefits Vision: 66% employee benefits None: 20%
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