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Customer Service Specialist Salary in Houston, Texas

Customer Service Specialists in Houston, Texas can expect only a modest salary, with average pay of just $46K annually. Female Houston Customer Service Specialists make up most of the survey respondents at 78 percent. Medical and dental coverage is claimed by a strong majority, and more than half earn vision coverage. Job satisfaction is reported as high by the vast majority of workers. Participants in PayScale's salary questionnaire provided the particulars of this report.

$30,021 - $54,631
(Median)
$30K
$46K
$55K
MEDIAN: $46,474
10%
50%
90%

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$9.50 - $20.78
(Median)
$9
$14
$21
MEDIAN: $14.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$19K$38K$57K
Salary
$30,021 - $54,631  
   
Bonus
$0.00 - $3,607  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$22,604 - $51,356  
Country: United States | Currency: USD | Updated: 1 Apr 2015 | Individuals Reporting: 30
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$12$24$36
Hourly Rate
$9.50 - $20.78  
   
Overtime
$15.12 - $34.43  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$24K$48K$72K
Bonus
$0.00 - $3,607  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$22,604 - $51,356  
Country: United States | Currency: USD | Updated: 1 Apr 2015 | Individuals Reporting: 24

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Experience Affects Customer Service Specialist in Houston, Texas Salaries

National Average
$40,000


Entry-Level
up arrow 5%

Mid-Career
up arrow 6%

Skills That Affect Customer Service Specialist in Houston, Texas Salaries

Customer Relationship Management (CRM)
up arrow 20%

Microsoft Office
up arrow 19%

Office Administration
up arrow 18%

Phone Support
up arrow 17%

Customer Relations
up arrow 6%

Microsoft Excel
up arrow 5%

Data Entry
up arrow 3%

Microsoft Word
0%

National Average
$40,000

Customer Service
up arrow 6%

Call Center
up arrow 16%

Computer Service
up arrow 16%

Sales
up arrow 26%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 10 votes.

Gender

Female
78 %
Male
22 %

Years of Experience

Less than 1 year
2%
1-4 years
26%
5-9 years
22%
10-19 years
37%
20 years or more
13%

Common Health Benefits

medical benefits Medical: 79% dental benefits Dental: 76%
vision benefits Vision: 67% employee benefits None: 19%