Customer Service Specialist in Houston, Texas Salary

With a little over a half of Houston Customer Service Specialists reporting more than 10 years of experience, the field is heavily weighted toward experienced professionals. Average pay for Customer Service Specialists in Houston is $47K per year and can range from $21K on the lower end to $52K per year near the higher end. Most Customer Service Specialists in Houston, Texas survey respondents are women (76 percent). A fair number receive medical and dental insurance and a majority get vision plans. Work is enjoyable for Customer Service Specialists in Houston, who typically claim high levels of job satisfaction. The figures in this rundown are based on the results of PayScale's salary questionnaire.

$29,030 - $58,205
(Median)
$29K
$47K
$58K
MEDIAN: $46,636
10%
50%
90%

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$9.20 - $21.36
(Median)
$9
$14
$21
MEDIAN: $14.00
10%
50%
90%

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Local Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$20K$40K$60K
Salary
$29,030 - $58,205  
   
Bonus
$0.00 - $3,494  
Profit Sharing
$1,200  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$21,224 - $51,947  
Country: United States | Currency: USD | Updated: 12 Jan 2016 | Individuals Reporting: 36
Local Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$13$26$39
Hourly Rate
$9.20 - $21.36  
   
Hourly Tips
$0.20  
Overtime
$23.53  
Local Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$26K$52K$78K
Bonus
$0.00 - $3,494  
   
Profit Sharing
$1,200  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$21,224 - $51,947  
Country: United States | Currency: USD | Updated: 12 Jan 2016 | Individuals Reporting: 30
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Pay by Experience Level for Customer Service Specialist

Median of all compensation (including tips, bonus, and overtime) by years of experience.


Workers with less than five years' experience earn around $41K on average. It may be worth noting that those who have five to 10 years under their belts see a lower median salary of $36K. Houston Customer Service Specialists who work for 10 to 20 years in their occupation tend to earn about $40K. Customer Service Specialists in Houston who have spent more than 20 years on the job report earning a significantly higher median of $47K.

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Experience Affects Customer Service Specialist Salaries

Late-Career
up arrow 16%

Entry-Level
up arrow 1%

National Average
$40,000


Mid-Career
up arrow 10%

Skills That Affect Customer Service Specialist Salaries

Microsoft Office
up arrow 19%

Phone Support
up arrow 17%

Office Administration
up arrow 17%

Customer Relationship Management (CRM)
up arrow 16%

Customer Relations
up arrow 10%

Data Entry
up arrow 9%

Microsoft Excel
up arrow 4%

National Average
$40,000

Microsoft Word
up arrow 1%

Customer Service
up arrow 5%

Call Center
up arrow 12%

Computer Service
up arrow 17%

Sales
up arrow 22%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 7 votes.

Gender

Female
76 %
Male
24 %

Years of Experience

1-4 years
23%
5-9 years
26%
10-19 years
38%
20 years or more
14%

Common Health Benefits

medical benefits
Medical: 78%
dental benefits
Dental: 78%
medical benefits
Vision: 69%
dental benefits
None: 20%
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