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Customer Service Specialist Salary in Cleveland, Ohio

The average salary for a Customer Service Specialist in Cleveland, Ohio is $40,183 per year. A skill in Customer Relations is associated with high pay for this job. Most people in this job have more than five years' experience in related jobs.
$28,890 - $51,362
(Median)
29K
40K
49K
MEDIAN: $40,183
10%
50%
75%

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$11.75 - $20.22
(Median)
12
14
17
20
MEDIAN: $14.00
10%
50%
75%
90%

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National Salary Data

 (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$18K$36K$54K
Salary
$28,890 - $51,362  
   
Bonus
$200.00 - $2,000  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$25,690 - $49,920  
Country: United States | Currency: USD | Updated: 11 Dec 2014 | Individuals Reporting: 17
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$9$18$27
Hourly Rate
$11.75 - $20.22  
   
Overtime
$19.16 - $22.89  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$18K$36K$54K
Bonus
$200.00 - $2,000  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$25,690 - $49,920  
Country: United States | Currency: USD | Updated: 11 Dec 2014 | Individuals Reporting: 13
United States (change)

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Experience Affects Customer Service Specialist in Cleveland, Ohio Salaries

Experienced
up arrow 4%

National Average
$37,000

Late-Career
up arrow 2%

Skills That Affect Customer Service Specialist in Cleveland, Ohio Salaries

Customer Relations
up arrow 11%

Customer Relationship Management (CRM)
up arrow 8%

Customer Service
up arrow 4%

National Average
$37,000

Call Center
up arrow 6%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 10 votes.

Gender

Female
80 %
Male
20 %

Years of Experience

1-4 years
20%
5-9 years
27%
10-19 years
33%
20 years or more
20%

Common Health Benefits

medical benefits Medical: 77% dental benefits Dental: 73%
vision benefits Vision: 64% employee benefits None: 23%