Customer Service Specialist Salary in Cleveland, Ohio

A Customer Service Specialist in Cleveland, Ohio earns an average salary of $40,183 per year. Most people in this job have more than five years' experience in related jobs.

$29,091 - $51,123
(Median)
$29K
$40K
$51K
MEDIAN: $40,183
10%
50%
90%

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$11.84 - $20.14
(Median)
$12
$15
$20
MEDIAN: $15.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$18K$36K$54K
Salary
$29,091 - $51,123  
   
Bonus
$203.47 - $2,948  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$25,948 - $49,638  
Country: United States | Currency: USD | Updated: 1 Apr 2015 | Individuals Reporting: 19
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$9$18$27
Hourly Rate
$11.84 - $20.14  
   
Overtime
$19.50 - $25.77  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$18K$36K$54K
Bonus
$203.47 - $2,948  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$25,948 - $49,638  
Country: United States | Currency: USD | Updated: 1 Apr 2015 | Individuals Reporting: 15

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Experience Affects Customer Service Specialist in Cleveland, Ohio Salaries

Experienced
up arrow 2%

National Average
$37,000

Late-Career
up arrow 3%

Skills That Affect Customer Service Specialist in Cleveland, Ohio Salaries

Customer Relations
up arrow 9%

Customer Relationship Management (CRM)
up arrow 7%

Customer Service
up arrow 3%

National Average
$37,000

Call Center
up arrow 7%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 10 votes.

Gender

Female
78 %
Male
22 %

Years of Experience

1-4 years
21%
5-9 years
24%
10-19 years
38%
20 years or more
18%

Common Health Benefits

medical benefits Medical: 80% dental benefits Dental: 72%
vision benefits Vision: 64% employee benefits None: 20%