Customer Service Specialist Salary in Cleveland, Ohio

The average salary for a Customer Service Specialist in Cleveland, Ohio is $38,675 per year. The highest paying skills associated with this job are Customer Relations and Customer Relationship Management (CRM). Most people in this job have more than five years' experience in related jobs.

$29,344 - $51,344

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$11.80 - $18.63

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Local Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$18K$36K$54K
Salary
$29,344 - $51,344  
   
Bonus
$203.47 - $2,948  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$26,210 - $50,086  
Country: United States | Currency: USD | Updated: 18 Jul 2015 | Individuals Reporting: 24
Local Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$9$18$27
Hourly Rate
$11.80 - $18.63  
   
Overtime
$19.50 - $25.77  
Local Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$18K$36K$54K
Bonus
$203.47 - $2,948  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$26,210 - $50,086  
Country: United States | Currency: USD | Updated: 18 Jul 2015 | Individuals Reporting: 14
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Experience Affects Customer Service Specialist in Cleveland, Ohio Salaries

Experienced
up arrow 8%

Mid-Career
up arrow 7%

National Average
$35,000

Late-Career
up arrow 8%

Skills That Affect Customer Service Specialist in Cleveland, Ohio Salaries

Customer Relations
up arrow 15%

Customer Relationship Management (CRM)
up arrow 14%

Customer Service
up arrow 4%

National Average
$35,000

Call Center
up arrow 1%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 10 votes.

Gender

Female
82 %
Male
18 %

Years of Experience

1-4 years
26%
5-9 years
21%
10-19 years
34%
20 years or more
18%

Common Health Benefits

medical benefits Medical: 89% dental benefits Dental: 82%
vision benefits Vision: 64% employee benefits None: 11%
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