Customer Service Specialist in New York Salary

The average pay for a Customer Service Specialist in New York, New York is $43,229 per year. The highest paying skills associated with this job are Microsoft Office, Microsoft Excel, Phone Support, Product Support, and Microsoft Word. People in this job generally don't have more than 20 years' experience.

$29,643 - $60,900
$30K
$43K
$61K
MEDIAN: $43,229
10%
50%
90%

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$10.82 - $17.98
$11
$16
$18
MEDIAN: $15.51
10%
50%
90%

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Local Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$21K$42K$63K
Salary
$29,643 - $60,900  
   
Bonus
$1,700  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$28,274 - $56,622  
Country: United States | Currency: USD | Updated: 25 Mar 2017 | Individuals Reporting: 39
Local Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$13$26$39
Hourly Rate
$10.82 - $17.98  
   
Overtime
$25.76  
Local Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$26K$52K$78K
Bonus
$1,700  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$28,274 - $56,622  
Country: United States | Currency: USD | Updated: 25 Mar 2017 | Individuals Reporting: 22

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About New York, New York

Kings County, New York
8,550,405
Male:
4,081,698 (47.7%)
Female:
4,468,707 (52.3%)
The City of New York, often called New York City or simply New York, is the most populous city in the United States. Located at the southern tip of the state of New York, the city is the center of the New York metropolitan area, one of the most populous urban agglomerations in the world. With a U.S. Census Bureau-estimated 2015 population of 8,550,405 distributed over a land area of just 305 square miles (790 km2), New York is also the most densely populated major city in the United States. A global power city, New York City exerts a significant impact upon commerce, finance, media, art, fashion, research, technology, education, and entertainment, its fast pace defining the term New York minute. Home to the headquarters of the United Nations, New York is an important center for international diplomacy and has been described as the cultural and financial capital of the world. Situated...
New York, NY:
$55,752
New York:
$60,850
$1,317
New York, NY:
$538,300
New York:
$293,500
4.7%

Customer Service Representative (CSR) Job Listings

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Key Stats for Customer Service Specialist

Gender

Female
69 %
Male
31 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 9 votes.
Less than 1 year
8%
1-4 years
52%
5-9 years
15%
10-19 years
16%
20 years or more
8%
Location:
Years in Fields/Career:
United States (change)

Experience Affects Customer Service Specialist Salaries

▲7%

National Average
$38,000

▼3%

Mid-Career
▼4%

Skills That Affect Customer Service Specialist Salaries

Microsoft Office
▲20%

Phone Support
▲19%

Microsoft Excel
▲19%

Product Support
▲17%


Microsoft Word
▲16%

Data Entry
▲13%

Office Administration
▲13%

Customer Relations
▲10%

Call center operations
▲7%

Call Center
▲6%


Software Knowledge
▲2%

National Average
$38,000

Computer Service
▼3%

Sales
▼4%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 9 votes.

Gender

Female
69 %
Male
31 %

Years of Experience

Less than 1 year
8%
1-4 years
52%
5-9 years
15%
10-19 years
16%
20 years or more
8%

Common Health Benefits

medical benefits
Medical: 73%
dental benefits
Dental: 55%
vision benefits
Vision: 53%
no benefits
None: 25%