A Customer Service Specialist in New York, New York earns an average salary of $45,283 per year. People in this job generally don't have more than 20 years' experience. The skills that increase pay for this job the most are Microsoft Excel, Microsoft Word, Microsoft Office, Phone Support, and Customer Relationship Management (CRM). For the first five to ten years in this position, salary increases sharply, but any additional experience does not have a big effect on pay.

$30,121 - $65,004
(Median)
$30K
$45K
$65K
MEDIAN: $45,282
10%
50%
90%

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$10.75 - $19.87
(Median)
$11
$15
$20
MEDIAN: $15.00
10%
50%
90%

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Local Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$22K$44K$66K
Salary
$30,121 - $65,004  
   
Bonus
$2,100  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$28,677 - $61,753  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 35
Local Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$13$26$39
Hourly Rate
$10.75 - $19.87  
   
Overtime
$30.77  
Local Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$26K$52K$78K
Bonus
$2,100  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$28,677 - $61,753  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 20
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About New York, New York

Kings County, New York
8,375,004
Male:
4,081,698 (47.7%)
Female:
4,468,707 (52.3%)
The City of New York, often called New York City or simply New York, is the most populous city in the United States. Located at the southern tip of the state of New York, the city is the center of the New York metropolitan area, one of the most populous urban agglomerations in the world. With a U.S. Census Bureau-estimated 2015 population of 8,550,405 distributed over a land area of just 305 square miles (790 km2), New York is also the most densely populated major city in the United States. A global power city, New York City exerts a significant impact upon commerce, finance, media, art, fashion, research, technology, education, and entertainment, its fast pace defining the term New York minute. Home to the headquarters of the United Nations, New York is an important center for international diplomacy and has been described as the cultural and financial capital of the world. Situated...
New York:
$55,752
New York:
$60,850
$1,317
New York:
$538,300
New York:
$293,500
4.7%

Customer Service Representative (CSR) Job Listings

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Experience Affects Customer Service Specialist Salaries

Experienced
up arrow 17%

Mid-Career
up arrow 14%

National Average
$39,000


Skills That Affect Customer Service Specialist Salaries

Microsoft Excel
up arrow 29%

Microsoft Word
up arrow 20%

Microsoft Office
up arrow 19%

Customer Relationship Management (CRM)
up arrow 15%

Phone Support
up arrow 15%

Product Support
up arrow 15%

Data Entry
up arrow 11%

Customer Service
up arrow 10%

Customer Relations
up arrow 8%

Call center operations
0%

Call Center
0%

Software Knowledge
0%

National Average
$39,000

Sales
up arrow 10%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 7 votes.

Gender

Female
75 %
Male
25 %

Years of Experience

Less than 1 year
5%
1-4 years
53%
5-9 years
15%
10-19 years
20%
20 years or more
7%

Common Health Benefits

medical benefits
Medical: 71%
dental benefits
Dental: 54%
medical benefits
Vision: 51%
dental benefits
None: 26%
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