A Customer Service Supervisor in Portland, Oregon earns an average wage of $13.50 per hour. A skill in Call center operations is associated with high pay for this job. Most people move on to other jobs if they have more than 20 years' experience in this field. Experience has a moderate effect on income for this job.

$37,277 - $62,257
(Median)
$37K
$52K
$62K
MEDIAN: $52,250
10%
50%
90%

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$10.32 - $20.63
(Median)
$10
$14
$21
MEDIAN: $13.00
10%
50%
90%

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Local Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$21K$42K$63K
Salary
$37,277 - $62,257  
   
Bonus
$1,965  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$22,940 - $60,512  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 12
Local Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$11$22$33
Hourly Rate
$10.32 - $20.63  
   
Hourly Tips
$2.50  
Overtime
$29.49  
Local Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$22K$44K$66K
Bonus
$1,965  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$22,940 - $60,512  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 15
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Experience Affects Customer Service Supervisor Salaries

Experienced
up arrow 38%

Mid-Career
up arrow 3%

National Average
$40,000

Entry-Level
up arrow 14%

Skills That Affect Customer Service Supervisor Salaries

Call center operations
up arrow 29%

Customer Relations
up arrow 2%

National Average
$40,000

Training
up arrow 2%

Customer Relationship Management (CRM)
up arrow 2%

Leadership
up arrow 8%

Customer Service
up arrow 15%

Team Leadership
up arrow 20%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 3 votes.

Gender

Female
86 %
Male
14 %

Years of Experience

Less than 1 year
4%
1-4 years
33%
5-9 years
37%
10-19 years
22%
20 years or more
4%

Common Health Benefits

medical benefits
Medical: 60%
dental benefits
Dental: 53%
medical benefits
Vision: 47%
dental benefits
None: 40%
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