Customer Service Supervisor in Chicago, Illinois Salary

A Customer Service Supervisor in Chicago, Illinois earns an average wage of $15.58 per hour. The skills that increase pay for this job the most are Call Center and Microsoft Office.

$30,088 - $65,889
$30K
$41K
$66K
MEDIAN: $41,000
10%
50%
90%

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$11.86 - $24.01
$12
$16
$24
MEDIAN: $15.58
10%
50%
90%

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Local Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$22K$44K$66K
Salary
$30,088 - $65,889  
   
Bonus
$2,750  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$25,901 - $59,334  
Country: United States | Currency: USD | Updated: 25 Mar 2017 | Individuals Reporting: 30
Local Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$10$20$30
Hourly Rate
$11.86 - $24.01  
   
Hourly Tips
$1.03  
Overtime
$23.35  
Local Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$20K$40K$60K
Bonus
$2,750  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$25,901 - $59,334  
Country: United States | Currency: USD | Updated: 25 Mar 2017 | Individuals Reporting: 34

Find Out Exactly What You Should Be Paid

United States (change)

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About Chicago, Illinois

Cook County, Illinois
2,720,556
Male:
1,320,015 (48.5%)
Female:
1,400,541 (51.5%)
Chicago (/ʃᵻˈkɑːɡoʊ/ or /ʃᵻˈkɔːɡoʊ/), officially the City of Chicago, is the third-most populous city in the United States. With over 2.7 million residents, it is the most populous city in the state of Illinois and the Midwestern United States, and the county seat of Cook County. The Chicago metropolitan area, often referred to as Chicagoland, has nearly 10 million people and is the third-largest in the U.S. Chicago was incorporated as a city in 1837, near a portage between the Great Lakes and the Mississippi River watershed, and grew rapidly in the mid-nineteenth century. The city is an international hub for finance, commerce, industry, technology, telecommunications, and transportation: O'Hare International Airport is the second-busiest airport in the world when measured by aircraft traffic; the region also has the largest number of U.S. highways and rail road freight. In 2012, Chicago was listed as an alpha global city by the Globalization and World Cities Research...
Chicago:
$50,702
Illinois:
$59,588
$985
Chicago:
$238,500
Illinois:
$180,300
6.3%

Customer Service Supervisor Job Listings

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Pay by Experience Level for Customer Service Supervisor

Pay by Experience for a Customer Service Supervisor has a positive trend. An entry-level Customer Service Supervisor with less than 5 years of experience can expect to earn an average total compensation of $35,000 based on 28 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Customer Service Supervisor with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $34,000 based on 16 salaries. An experienced Customer Service Supervisor which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $38,000 based on 25 salaries. A Customer Service Supervisor with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $52,000 based on 13 salaries.

Key Stats for Customer Service Supervisor

Gender

Female
71 %
Male
29 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 17 votes.
1-4 years
33%
5-9 years
17%
10-19 years
30%
20 years or more
20%
Location:
Years in Fields/Career:
United States (change)

Experience Affects Customer Service Supervisor Salaries

Late-Career
▲42%

▲4%

National Average
$37,000

▼4%

▼6%

Skills That Affect Customer Service Supervisor Salaries

Call Center
▲36%

Microsoft Office
▲31%

Customer Relationship Management (CRM)
▲5%

Training
▼0%

National Average
$37,000

▼1%

Microsoft Excel
▼1%

Call center operations
▼2%

Customer Relations
▼3%



Operations Management
▼7%

Sales
▼17%

People Management
▼28%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 17 votes.

Gender

Female
71 %
Male
29 %

Years of Experience

1-4 years
33%
5-9 years
17%
10-19 years
30%
20 years or more
20%

Common Health Benefits

medical benefits
Medical: 79%
dental benefits
Dental: 65%
vision benefits
Vision: 51%
no benefits
None: 21%