A Customer Service Supervisor in Chicago, Illinois earns an average wage of $15.47 per hour. The skills that increase pay for this job the most are Call Center, Microsoft Office, and Customer Relationship Management (CRM).

$30,220 - $73,974
$30K
$46K
$74K
MEDIAN: $45,972
10%
50%
90%

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$12.16 - $23.27
$12
$15
$23
MEDIAN: $15.47
10%
50%
90%

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Local Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$25K$50K$75K
Salary
$30,220 - $73,974  
   
Bonus
$2,500  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$26,670 - $62,276  
Country: United States | Currency: USD | Updated: 19 Jan 2017 | Individuals Reporting: 31
Local Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$11$22$33
Hourly Rate
$12.16 - $23.27  
   
Hourly Tips
$1.03  
Overtime
$23.35  
Local Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$22K$44K$66K
Bonus
$2,500  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$26,670 - $62,276  
Country: United States | Currency: USD | Updated: 19 Jan 2017 | Individuals Reporting: 35

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United States (change)

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About Chicago, Illinois

Cook County, Illinois
2,720,556
Male:
1,320,015 (48.5%)
Female:
1,400,541 (51.5%)
Chicago (/ʃᵻˈkɑːɡoʊ/ or /ʃᵻˈkɔːɡoʊ/), officially the City of Chicago, is the third-most populous city in the United States. With over 2.7 million residents, it is the most populous city in the state of Illinois and the Midwestern United States, and the county seat of Cook County. The Chicago metropolitan area, often referred to as Chicagoland, has nearly 10 million people and is the third-largest in the U.S. Chicago was incorporated as a city in 1837, near a portage between the Great Lakes and the Mississippi River watershed, and grew rapidly in the mid-nineteenth century. The city is an international hub for finance, commerce, industry, technology, telecommunications, and transportation: O'Hare International Airport is the second-busiest airport in the world when measured by aircraft traffic; the region also has the largest number of U.S. highways and rail road freight. In 2012, Chicago was listed as an alpha global city by the Globalization and World Cities Research...
Chicago:
$50,702
Illinois:
$59,588
$985
Chicago:
$238,500
Illinois:
$180,300
6.3%

Customer Service Supervisor Job Listings

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Pay by Experience Level for Customer Service Supervisor

Median of all compensation (including tips, bonus, and overtime) by years of experience.

Key Stats for Customer Service Supervisor

Gender

Female
74 %
Male
26 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 16 votes.
031
1-4 years
30%
5-9 years
18%
10-19 years
32%
20 years or more
20%
Location:
Years in Fields/Career:
United States (change)

Experience Affects Customer Service Supervisor Salaries

Late-Career
up arrow 42%


National Average
$37,000



Skills That Affect Customer Service Supervisor Salaries

Call Center
up arrow 36%

Microsoft Office
up arrow 29%

Customer Relationship Management (CRM)
up arrow 14%

National Average
$37,000


Microsoft Excel
up arrow 1%

Training
up arrow 2%

Customer Relations
up arrow 3%


Call center operations
up arrow 6%

Operations Management
up arrow 7%

Team Leadership
up arrow 8%

Sales
up arrow 17%

People Management
up arrow 28%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 16 votes.

Gender

Female
74 %
Male
26 %

Years of Experience

1-4 years
30%
5-9 years
18%
10-19 years
32%
20 years or more
20%

Common Health Benefits

medical benefits
Medical: 81%
dental benefits
Dental: 67%
vision benefits
Vision: 52%
dental benefits
None: 19%
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