Customer Service Supervisor in Chicago, Illinois Salary

A Customer Service Supervisor in Chicago, Illinois earns an average wage of $15.58 per hour. The skills that increase pay for this job the most are Call Center and Microsoft Office.

$29,799 - $64,111
$30K
$41K
$64K
MEDIAN: $40,850
10%
50%
90%

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$11.74 - $24.01
$12
$15
$24
MEDIAN: $15.25
10%
50%
90%

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$0$64K
Salary $29,799 - $64,111
Bonus $2,500
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$25,078 - $58,394
  • Country: United States
  • Currency: USD
  • Updated: 25 Jul 2017
  • Individuals Reporting: 28
Hourly Data $0$36
Hourly Rate $11.74 - $24.01
Hourly Tips $1.03
Overtime $15.90 - $36.99
Annual Data $0$58K
Bonus $2,500
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$25,078 - $58,394
  • Country: United States
  • Currency: USD
  • Updated: 25 Jul 2017
  • Individuals Reporting: 34

Find Out Exactly What You Should Be Paid

United States (change)

About Chicago, Illinois

Cook County, Illinois
2,720,556
Male:
1,320,015 (48.5%)
Female:
1,400,541 (51.5%)
Chicago (/ʃᵻˈkɑːɡoʊ/ or /ʃᵻˈkɔːɡoʊ/), officially the City of Chicago, is the third-most populous city in the United States. With over 2.7 million residents, it is the most populous city in the state of Illinois and the Midwestern United States, and the county seat of Cook County. The Chicago metropolitan area, often referred to as Chicagoland, has nearly 10 million people and is the third-largest in the U.S. Chicago was incorporated as a city in 1837, near a portage between the Great Lakes and the Mississippi River watershed, and grew rapidly in the mid-nineteenth century. The city is an international hub for finance, commerce, industry, technology, telecommunications, and transportation: O'Hare International Airport is the second-busiest airport in the world when measured by aircraft traffic; the region also has the largest number of U.S. highways and rail road freight. In 2012, Chicago was listed as an alpha global city by the Globalization and World Cities Research...
Chicago:
$50,702
Illinois:
$59,588
$985
Chicago:
$238,500
Illinois:
$180,300
6.3%

Customer Service Supervisor Job Listings

Pay by Experience Level for Customer Service Supervisor

Pay by Experience for a Customer Service Supervisor has a positive trend. An entry-level Customer Service Supervisor with less than 5 years of experience can expect to earn an average total compensation of $35,000 based on 28 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Customer Service Supervisor with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $34,000 based on 16 salaries. An experienced Customer Service Supervisor which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $38,000 based on 25 salaries. A Customer Service Supervisor with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $52,000 based on 13 salaries.

Key Stats for Customer Service Supervisor

Gender

Female
80 %
Male
20 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 18 votes.
1-4 years
39%
5-9 years
10%
10-19 years
34%
20 years or more
18%
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Location:
Years in Fields/Career:
United States (change)

Experience Affects Customer Service Supervisor Salaries

Late-Career
▲38%

▲1%

National Average
$38,000

▼6%

▼9%

Skills That Affect Customer Service Supervisor Salaries

Call Center
▲33%

Microsoft Office
▲27%

Customer Relationship Management (CRM)
▲3%

National Average
$38,000

Training
▼2%

Microsoft Excel
▼3%

▼4%

Customer Relations
▼5%

Call center operations
▼5%



Operations Management
▼9%

Sales
▼19%

People Management
▼29%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 18 votes.

Gender

Female
80 %
Male
20 %

Years of Experience

1-4 years
39%
5-9 years
10%
10-19 years
34%
20 years or more
18%

Common Health Benefits

medical benefits
Medical: 80%
dental benefits
Dental: 70%
vision benefits
Vision: 55%
no benefits
None: 20%
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