Customer Service Supervisor in Baltimore, Maryland Salary

The average pay for a Customer Service Supervisor in Baltimore, Maryland is $12.59 per hour. The highest paying skills associated with this job are Microsoft Excel, Microsoft Office, and Customer Relations. Pay for this job rises steadily for more experienced workers, but goes down significantly for the few employees with more than 20 years' experience.

$33,697 - $52,500
$40K
MEDIAN: $39,996
50%

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$9.73 - $20.72
$9
$13
$21
MEDIAN: $12.59
10%
50%
90%

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Local Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$20K$40K$60K
Salary
$39,996  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$21,427 - $58,236  
Country: United States | Currency: USD | Updated: 25 Mar 2017 | Individuals Reporting: 9
Local Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$11$22$33
Hourly Rate
$9.73 - $20.72  
   
Hourly Tips
$4.00  
Overtime
$17.00  
Local Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$22K$44K$66K
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$21,427 - $58,236  
   
Country: United States | Currency: USD | Updated: 25 Mar 2017 | Individuals Reporting: 18

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About Baltimore, Maryland

Baltimore city, Maryland
621,849
Male:
294,027 (47.3%)
Female:
327,822 (52.7%)
Baltimore (/ˈbɔːltᵻˌmɔːr/, locally: [ˈbɔɫ.mɔɻ]) is the largest city in the U.S. state of Maryland, and the 29th-most populous city in the country. It was established by the Constitution of Maryland and is not part of any county; thus, it is the largest independent city in the United States. Baltimore has more public monuments per capita than any other city in the country and is home to some of the earliest National Register historic districts in the nation, including Fell's Point (1969), Federal Hill (1970) and Mount Vernon Place (1971). More than 65,000 properties, or roughly one in three buildings in the city, are listed on the National Register, more than any other city in the nation. Founded in 1729, Baltimore is the second largest seaport in the Mid-Atlantic. Baltimore's Inner Harbor was once the second leading port of entry for immigrants to the United States and a major manufacturing center. After...
Baltimore:
$44,165
Maryland:
$75,847
$981
Baltimore:
$155,600
Maryland:
$299,800
6.0%

Customer Service Supervisor Job Listings

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Pay by Experience Level for Customer Service Supervisor

Pay by Experience for a Customer Service Supervisor has a positive trend. An entry-level Customer Service Supervisor with less than 5 years of experience can expect to earn an average total compensation of $28,000 based on 15 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Customer Service Supervisor with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $34,000 based on 10 salaries. An experienced Customer Service Supervisor which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $43,000 based on 9 salaries. A Customer Service Supervisor with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $35,000 based on 6 salaries.

Key Stats for Customer Service Supervisor

Gender

Female
67 %
Male
33 %

Job Satisfaction

Satisfied
Rated 3 out of 5
based on 6 votes.
1-4 years
37%
5-9 years
30%
10-19 years
19%
20 years or more
15%
Location:
Years in Fields/Career:
United States (change)

Experience Affects Customer Service Supervisor Salaries

Experienced
▲39%

Late-Career
▲11%

▲9%

National Average
$31,000

Entry-Level
▼12%

Skills That Affect Customer Service Supervisor Salaries

Microsoft Excel
▲37%

Microsoft Office
▲28%

Customer Relations
▲11%

National Average
$31,000

Team Leadership
▼6%

Leadership
▼6%

Customer Relationship Management (CRM)
▼6%


Training
▼10%

People Management
▼13%

Job Satisfaction

Satisfied
Rated 3 out of 5
based on 6 votes.

Gender

Female
67 %
Male
33 %

Years of Experience

1-4 years
37%
5-9 years
30%
10-19 years
19%
20 years or more
15%

Common Health Benefits

medical benefits
Medical: 63%
dental benefits
Dental: 69%
vision benefits
Vision: 63%
no benefits
None: 25%