A Customer Service Supervisor in Cleveland, Ohio earns an average wage of $16.40 per hour. Experience has a moderate effect on income for this job. A skill in Call center operations is associated with high pay for this job.

$27,064 - $68,510
$27K
$48K
$69K
MEDIAN: $47,589
10%
50%
90%

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$9.13 - $20.40
$9
$16
$20
MEDIAN: $16.40
10%
50%
90%

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Local Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$23K$46K$69K
Salary
$27,064 - $68,510  
   
Bonus
$550  
Profit Sharing
$4,100  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$22,491 - $53,653  
Country: United States | Currency: USD | Updated: 19 Jan 2017 | Individuals Reporting: 12
Local Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$9$18$27
Hourly Rate
$9.13 - $20.40  
   
Overtime
$20.25  
Local Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$18K$36K$54K
Bonus
$550  
   
Profit Sharing
$4,100  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$22,491 - $53,653  
Country: United States | Currency: USD | Updated: 19 Jan 2017 | Individuals Reporting: 14

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United States (change)

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About Cleveland, Ohio

Cuyahoga County, Ohio
388,059
Male:
186,436 (48.0%)
Female:
201,623 (52.0%)
Cleveland (/ˈkliːvlənd/ KLEEV-lənd) is a city in the U.S. state of Ohio and the county seat of Cuyahoga County, the most populous county in the state. The city is located on the southern shore of Lake Erie, approximately 60 miles (100 kilometers) west of the Pennsylvania border. It was founded in 1796 near the mouth of the Cuyahoga River, and became a manufacturing center owing to its location on the lake shore, as well as being connected to numerous canals and railroad lines. Cleveland's economy has diversified sectors that include manufacturing, financial services, healthcare, and biomedical. Cleveland is also home to the Rock and Roll Hall of Fame. As of the 2013 Census Estimate, the city proper had a total population of 390,113, making Cleveland the 48th largest city in the United States, and the second-largest city in Ohio after Columbus. Greater Cleveland, the Cleveland-Elyria-Mentor, OH Metropolitan Statistical Area, ranked 29th...
Cleveland:
$28,831
Ohio:
$51,075
$664
Cleveland:
$66,200
Ohio:
$136,400
10.2%

Customer Service Supervisor Job Listings

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Pay by Experience Level for Customer Service Supervisor

Median of all compensation (including tips, bonus, and overtime) by years of experience.

Key Stats for Customer Service Supervisor

Gender

Female
93 %
Male
7 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 5 votes.
038
1-4 years
38%
5-9 years
8%
10-19 years
27%
20 years or more
27%
Location:
Years in Fields/Career:
United States (change)

Experience Affects Customer Service Supervisor Salaries

Late-Career
up arrow 34%

Experienced
up arrow 11%

National Average
$37,000

Mid-Career
up arrow 1%

Entry-Level
up arrow 17%

Skills That Affect Customer Service Supervisor Salaries

Call center operations
up arrow 11%

National Average
$37,000

People Management
up arrow 3%

Customer Service
up arrow 4%

Customer Relations
up arrow 5%

Leadership
up arrow 5%

Training
up arrow 6%

Team Leadership
up arrow 29%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 5 votes.

Gender

Female
93 %
Male
7 %

Years of Experience

1-4 years
38%
5-9 years
8%
10-19 years
27%
20 years or more
27%

Common Health Benefits

medical benefits
Medical: 80%
dental benefits
Dental: 80%
vision benefits
Vision: 60%
dental benefits
None: 20%
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