Customer Service Supervisor at Wal-Mart Stores, Inc Salary

The average wage for a Customer Service Supervisor at Wal-Mart Stores, Inc is $12.69 per hour. People in this job generally don't have more than 20 years' experience.

$10.14 - $15.48
$10
$13
$15
MEDIAN: $12.69
10%
50%
90%

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National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$8$16$24
Hourly Rate
$10.14 - $15.48  
   
Overtime
$19.98  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$16K$32K$48K
Bonus
$590  
   
Profit Sharing
$200.00  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$20,881 - $36,039  
Country: United States | Currency: USD | Updated: 25 Mar 2017 | Individuals Reporting: 52

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Wal-Mart Stores, Inc Reviews

Q: What is it like working as a Customer Service Supervisor at Wal-Mart Stores, Inc?

Customer Service Supervisor in Evansville:
Pros: I love the customers and associates and I love what I do. I fallow policy and the hours work with my kids schedule.
Cons: Customers yelling at you for stuff you cant control and never enough helpl.

Customer Service Supervisor in North Port:
"The Management."
Pros: I enjoy working with and helping people.
Cons: Management does not stick to policies and does not support their employees.

Key Stats for Customer Service Supervisor

Gender

Female
74 %
Male
26 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 16 votes.
Less than 1 year
2%
1-4 years
65%
5-9 years
13%
10-19 years
15%
20 years or more
6%
Location:
Years in Fields/Career:
United States (change)

Experience Affects Customer Service Supervisor Salaries

▲14%

▲1%

National Average
$27,000

▼7%

Skills That Affect Customer Service Supervisor Salaries

Customer Relations
▲5%

Cash Handling
▲3%

Customer Relationship Management (CRM)
▲3%

Leadership
▲2%


Training
▲2%

Sales
▲2%


National Average
$27,000


Operations Management
▼1%

Scheduling
▼15%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 16 votes.

Gender

Female
74 %
Male
26 %

Years of Experience

Less than 1 year
2%
1-4 years
65%
5-9 years
13%
10-19 years
15%
20 years or more
6%

Common Health Benefits

medical benefits
Medical: 67%
dental benefits
Dental: 65%
vision benefits
Vision: 67%
no benefits
None: 19%