The average Entry-Level Customer Service Supervisor can expect to rake in roughly $12.65 per hour. The range in cash compensation to Entry-Level Customer Service Supervisors (largely between $21K and $54K) includes potential earnings of $6K from bonuses, $5K from profit sharing, and commissions of $20K in exceptional cases. The specific employer and the particular city each impact pay for this group, with the former having the largest influence. The majority of Entry-Level Customer Service Supervisors (65 percent) who took the survey are women. Health benefits are not enjoyed by everyone in this line of work, and close to a fourth lack any coverage at all. Medical benefits are reported by the greater part and dental coverage is claimed by a majority. Most Entry-Level Customer Service Supervisors like their work and job satisfaction is high. The information for this rundown comes from respondents who completed PayScale's salary questionnaire.

$29,343 - $57,709
(Median)
$29K
$42K
$58K
MEDIAN: $42,481
10%
50%
90%

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$9.38 - $19.13
(Median)
$9
$13
$19
MEDIAN: $12.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$20K$40K$60K
Salary
$29,343 - $57,709  
   
Bonus
$385.96 - $5,875  
Profit Sharing
$297.99 - $4,894  
Commission
$484.79 - $19,933  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$20,996 - $53,748  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 997
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$11$22$33
Hourly Rate
$9.38 - $19.13  
   
Hourly Tips
$0.34 - $6.62  
Overtime
$13.98 - $30.30  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$22K$44K$66K
Bonus
$385.96 - $5,875  
   
Commission
$484.79 - $19,933  
Profit Sharing
$297.99 - $4,894  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$20,996 - $53,748  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 1,311
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Customer Service Supervisor Job Listings

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Popular Employer Salaries for Customer Service Supervisor


Wal-Mart Stores, Inc, Sam's Club, Xerox Corporation, Whole Foods Market, Inc., and Burlington Coat Factory are top-notch employers for Entry-Level Customer Service Supervisors in this area. For Entry-Level Customer Service Supervisors, comfortable salaries can be found at U.S. Postal Service (USPS); in fact, average earnings are around $59K, the highest in the area, though the difference in the company's lowest and highest employee paychecks ($33K versus $64K) is great. Those in search of high salaries should also consider Time Warner Cable Company, General Dynamics Information Technology Inc, and Xerox Corporation, top-paying firms where Entry-Level Customer Service Supervisors rake in a decent $40K, $36K, or $34K, respectively.

Burlington Coat Factory, CVS / Pharmacy, and Sam's Club also scrape the bottom of the pay scale, with median earnings hovering around $21K, $21K, and $24K.

Pay Difference by Location

National Average: $33,322

Larger city markers indicate a job is popular in that location.

Surpassing the national average by 46 percent, Entry-Level Customer Service Supervisors in Seattle receive some of the highest pay in the country. Entry-Level Customer Service Supervisors will also find cushy salaries in Irvine (+38 percent), Columbus (+26 percent), Dallas (+22 percent), and Austin (+21 percent). With compensation 9 percent below the national average, Orlando is not known for hefty paychecks and actually represents the lowest-paying market.

Customer Service Supervisor Advice

What do you wish you knew about your job when you first started out?

Customer Service Supervisor in San Antonio:
"Communication."
To be effective communication is key. Not allow from your superiors but to the front line staff, you must be as honest and transparent as possible.

Customer Service Supervisor in Newport:
"The people do not respect you."
Have a way to relieve stress. Must be able to keep your temper under control, and forget about the disrespect.

Customer Service Supervisor in Utica:
"That The Training Was Lacking."
Listen to your staff, be patient and teach with care and remember that everyone has different personalities in the way they learn and grow. It's important to be accessible to your staff and show them they are valued and a big part of the companies success. Rewards and promotions go a long way for morale.

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Skills That Affect Customer Service Supervisor Salaries




Microsoft Excel
up arrow 12%


Microsoft Word
up arrow 8%


People Management
up arrow 1%

Scheduling
0%

National Average
$33,000

Leadership
up arrow 3%





up arrow 23%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 358 votes.

Gender

Female
65 %
Male
35 %

Common Health Benefits

medical benefits
Medical: 70%
dental benefits
Dental: 62%
medical benefits
Vision: 54%
dental benefits
None: 27%
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