Entry-Level Customer Service Supervisor Salary

Entry-Level Customer Service Supervisors can expect wages of $12.90 per hour on average. Overall cash earnings for Entry-Level Customer Service Supervisors stretch from $22K on the lower end to $55K near the top, and the heftiest packages can encompass around $6K from bonuses and $5K from profit sharing. The particular firm and the particular city each impact pay for this group, with the former having the largest influence. Health benefits are not claimed by all — just under a third lack any form of coverage — but the larger part have medical insurance, and more than half have dental, too. More than half of Entry-Level Customer Service Supervisors (66 percent) survey participants are women. Job satisfaction is reported as high by the vast majority of workers. This overview is based on answers to PayScale's salary questionnaire.

$29,780 - $59,621
$30K
$45K
$60K
MEDIAN: $44,850
10%
50%
90%

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$9.74 - $18.95
$9
$13
$19
MEDIAN: $12.90
10%
50%
90%

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$0$59K
Salary $29,780 - $59,621
Bonus $404.52 - $6,005
Profit Sharing $183.83 - $4,932
Commission $293.61 - $10,067
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$21,653 - $54,745
  • Country: United States
  • Currency: USD
  • Updated: 11 Jul 2017
  • Individuals Reporting: 1,029
Hourly Data $0$30
Hourly Rate $9.74 - $18.95
Hourly Tips $0.29 - $4.50
Overtime $14.30 - $30.16
Annual Data $0$54K
Bonus $404.52 - $6,005
Commission $293.61 - $10,067
Profit Sharing $183.83 - $4,932
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$21,653 - $54,745
  • Country: United States
  • Currency: USD
  • Updated: 11 Jul 2017
  • Individuals Reporting: 1,438

Find Out Exactly What You Should Be Paid

United States (change)

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Customer Service Supervisor Job Listings

Popular Employer Salaries for Customer Service Supervisor


Entry-Level Customer Service Supervisors fill the offices of leading firms Wal-Mart Stores, Inc, Burlington Coat Factory, Sam's Club, Xerox Corporation, and Whole Foods Market, Inc. For Entry-Level Customer Service Supervisors, comfortable salaries can be found at U.S. Postal Service (USPS); in fact, median earnings sit around $60K, the highest in the area. Also paying near the top of the field are Time Warner Cable Company at $40K, General Dynamics Information Technology Inc at $36K, and Xerox Corporation, where Entry-Level Customer Service Supervisors annually earn $31K.

The consistently lowest paying firm on the list is The Kroger Company, where the median salary is just $18K — 234 percent lower than the top payer. Burlington Coat Factory, CVS / Pharmacy, and Sam's Club are a few other employers known for handing out relatively lightweight salaries ($21K, $22K, and $24K respectively).

Pay Difference by Location

National Average: $33,774

Larger city markers indicate a job is popular in that location.

With a pay rate for Entry-Level Customer Service Supervisors that is 35 percent greater than the national average, Salt Lake City offers a comfortable salary for those in this profession. Entry-Level Customer Service Supervisors will also find cushy salaries in Seattle (+34 percent), San Diego (+33 percent), Austin (+24 percent), and Boston (+22 percent). In Miami, salaries are 2 percent below the national average and represent the lowest-paying market.

Customer Service Supervisor Advice

Q: What do you wish you knew about your job when you first started out?

Customer Service Supervisor in Twinsburg:
"Cat herding."
Learn to be objective and supportive of your employees. They need you to help them see their value and potential, and you need to be clear about what is needed for them to reach their goals.

Customer Service Supervisor in San Antonio:
"Communication."
To be effective communication is key. Not allow from your superiors but to the front line staff, you must be as honest and transparent as possible.

Customer Service Supervisor in San Francisco:
"No Room for advancement."
13 yrs, use as stepping stone.

Customer Service Supervisor in Newport:
"The people do not respect you."
Have a way to relieve stress. Must be able to keep your temper under control, and forget about the disrespect.

Customer Service Supervisor in Spring:
"Customer is always right."
Be able to smile in person and on the phone.

Customer Service Supervisor in Utica:
"That The Training Was Lacking."
Listen to your staff, be patient and teach with care and remember that everyone has different personalities in the way they learn and grow. It's important to be accessible to your staff and show them they are valued and a big part of the companies success. Rewards and promotions go a long way for morale.

Key Stats for Customer Service Supervisor

Gender

Female
66 %
Male
34 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 446 votes.
Less than 1 year
2%
1-4 years
79%
5-9 years
19%
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Location:
Years in Fields/Career:
United States (change)

Skills That Affect Customer Service Supervisor Salaries

▲17%



Microsoft Excel
▲10%


Microsoft Word
▲6%


Scheduling
▼0%

National Average
$34,000

People Management
▼1%

▼5%




▼9%

▼24%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 446 votes.

Gender

Female
66 %
Male
34 %

Common Health Benefits

medical benefits
Medical: 69%
dental benefits
Dental: 62%
vision benefits
Vision: 54%
no benefits
None: 28%
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