Customer Service Supervisors in Houston take home approximately $46K annually on average. Most people in this profession are content with their work, and moderate levels of job satisfaction are reported. Most enjoy medical while a strong majority get dental coverage. Vision coverage is also available to the greater part. The figures in this overview were provided by individuals who took PayScale's salary questionnaire.

$30,912 - $64,989
(Median)
$31K
$46K
$65K
MEDIAN: $46,215
10%
50%
90%

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$9.23 - $21.82
(Median)
$9
$14
$22
MEDIAN: $13.00
10%
50%
90%

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Local Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$22K$44K$66K
Salary
$30,912 - $64,989  
   
Bonus
$4,000  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$25,574 - $62,852  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 46
Local Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$13$26$39
Hourly Rate
$9.23 - $21.82  
   
Overtime
$25.53  
Local Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$26K$52K$78K
Bonus
$4,000  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$25,574 - $62,852  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 24
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Pay by Experience Level for Customer Service Supervisor

Median of all compensation (including tips, bonus, and overtime) by years of experience.


Experience and pay tend to be weakly linked for Houston Customer Service Supervisors — those with more experience do not necessarily bring in higher earnings. The average worker who claims fewer than five years of experience earns around $38K. In contrast, however, individuals who report five to 10 years in this occupation see a much larger median of $44K. People with 10 to 20 years of experience make an average of about $44K in this role. Old hands boasting more than twenty years of relevant experience report pay that is more or less commensurate with that extensive experience; average earnings for this group come out to approximately $46K.

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Experience Affects Customer Service Supervisor Salaries

Late-Career
up arrow 7%



National Average
$43,000


Skills That Affect Customer Service Supervisor Salaries

Operations Management
up arrow 18%

Leadership
up arrow 1%

Call center operations
0%

Microsoft Excel
0%

National Average
$43,000

Team Leadership
up arrow 1%

Call Center
up arrow 1%

Training
up arrow 5%

Customer Relationship Management (CRM)
up arrow 7%

Customer Service Metrics
up arrow 10%


Microsoft Word
up arrow 14%

Scheduling
up arrow 17%

People Management
up arrow 20%

Sales
up arrow 27%

Customer Relations
up arrow 29%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 11 votes.

Gender

Female
79 %
Male
21 %

Years of Experience

1-4 years
30%
5-9 years
23%
10-19 years
34%
20 years or more
13%

Common Health Benefits

medical benefits
Medical: 83%
dental benefits
Dental: 72%
medical benefits
Vision: 65%
dental benefits
None: 15%
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