Customer Service Supervisor in Phoenix, Arizona Salary

Customer Service Supervisors in Phoenix, Ariz. can expect wages of $48K per year on average. Medical and dental coverage is claimed by a large number, and a fair number earn vision coverage. Job satisfaction is reported as high by the vast majority of workers. Phoenix Customer Service Supervisors survey participants are largely women, dominating at 63 percent. Figures cited in this summary are based on replies to PayScale's salary questionnaire.

$33,425 - $61,741
$33K
$48K
$62K
MEDIAN: $48,249
10%
50%
90%

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$10.97 - $21.30
$11
$17
$21
MEDIAN: $16.84
10%
50%
90%

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Local Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$21K$42K$63K
Salary
$33,425 - $61,741  
   
Bonus
$302.01 - $14,899  
Profit Sharing
$2,000  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$27,024 - $62,092  
Country: United States | Currency: USD | Updated: 5 May 2017 | Individuals Reporting: 40
Local Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$11$22$33
Hourly Rate
$10.97 - $21.30  
   
Overtime
$26.11  
Local Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$22K$44K$66K
Bonus
$302.01 - $14,899  
   
Profit Sharing
$2,000  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$27,024 - $62,092  
Country: United States | Currency: USD | Updated: 5 May 2017 | Individuals Reporting: 26

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About Phoenix, Arizona

Maricopa County, Arizona
1,563,001
Male:
786,833 (50.3%)
Female:
776,168 (49.7%)
Phoenix (/ˈfiːnᵻks/) is the capital and most populous city of the U.S. state of Arizona. With 1,563,025 people (as of 2015), Phoenix is the sixth most populous city nationwide, the most populous state capital in the United States, and the only state capital with a population of more than 1 million residents. Phoenix is the anchor of the Phoenix metropolitan area, also known as the Valley of the Sun, which in turn is a part of the Salt River Valley. The metropolitan area is the 12th largest by population in the United States, with approximately 4.3 million people as of 2010. In addition, Phoenix is the county seat of Maricopa County and, at 517.9 square miles (1,341 km2), it is the largest city in the state, nearly twice the size of Tucson and one of the largest cities in the United States. Settled in 1867 as an agricultural community near the confluence of the...
Phoenix:
$48,452
Arizona:
$51,492
$922
Phoenix:
$200,800
Arizona:
$194,300
4.0%

Customer Service Supervisor Job Listings

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Pay by Experience Level for Customer Service Supervisor

Pay by Experience for a Customer Service Supervisor has a positive trend. An entry-level Customer Service Supervisor with less than 5 years of experience can expect to earn an average total compensation of $41,000 based on 23 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Customer Service Supervisor with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $51,000 based on 22 salaries. An experienced Customer Service Supervisor which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $45,000 based on 19 salaries. A Customer Service Supervisor with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $50,000 based on 8 salaries.

Customer Service Supervisor Reviews

Q: What is it like working in Phoenix?

Customer Service Supervisor in Phoenix:
"Good."
Pros: The commute is not bad first thing in the morning or late evenings, you can get to most places within 30-60 mins. The cost of living is not as bad as any other bigger city.
Cons: Nothing at this time.

Key Stats for Customer Service Supervisor

Gender

Female
63 %
Male
38 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 8 votes.
1-4 years
35%
5-9 years
23%
10-19 years
30%
20 years or more
12%
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Location:
Years in Fields/Career:
United States (change)

Experience Affects Customer Service Supervisor Salaries

▲17%

Late-Career
▲14%

▲4%

National Average
$43,000

▼7%

Skills That Affect Customer Service Supervisor Salaries


Customer Service Metrics
▲8%

▲6%

▲4%

Customer Relationship Management (CRM)
▲2%

Insurance
▲2%

Call center operations
▼0%


National Average
$43,000

Customer Relations
▼1%

Training
▼1%


Microsoft Excel
▼10%


Scheduling
▼12%

Microsoft Word
▼16%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 8 votes.

Gender

Female
63 %
Male
38 %

Years of Experience

1-4 years
35%
5-9 years
23%
10-19 years
30%
20 years or more
12%

Common Health Benefits

medical benefits
Medical: 86%
dental benefits
Dental: 84%
vision benefits
Vision: 75%
no benefits
None: 10%
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