Median pay for Phoenix Customer Service Supervisors is around $49K annually. The majority of Customer Service Supervisors in Phoenix, Ariz. claim high levels of job satisfaction. Medical benefits are awarded to nearly all, and a strong majority earn dental coverage. Women make up the majority of Customer Service Supervisors in Phoenix (68 percent) who completed the questionnaire. The figures in this overview were provided by individuals who took PayScale's salary questionnaire.

$33,821 - $61,723
$34K
$49K
$62K
MEDIAN: $49,252
10%
50%
90%

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$12.55 - $21.30
$13
$16
$21
MEDIAN: $15.00
10%
50%
90%

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Local Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$22K$44K$66K
Salary
$33,821 - $61,723  
   
Bonus
$309.13 - $14,544  
Profit Sharing
$1,500  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$28,453 - $63,783  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 42
Local Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$11$22$33
Hourly Rate
$12.55 - $21.30  
   
Overtime
$26.23  
Local Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$22K$44K$66K
Bonus
$309.13 - $14,544  
   
Profit Sharing
$1,500  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$28,453 - $63,783  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 16

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About Phoenix, Arizona

Maricopa County, Arizona
1,563,001
Male:
786,833 (50.3%)
Female:
776,168 (49.7%)
Phoenix (/ˈfiːnᵻks/) is the capital and most populous city of the U.S. state of Arizona. With 1,563,025 people (as of 2015), Phoenix is the sixth most populous city nationwide, the most populous state capital in the United States, and the only state capital with a population of more than 1 million residents. Phoenix is the anchor of the Phoenix metropolitan area, also known as the Valley of the Sun, which in turn is a part of the Salt River Valley. The metropolitan area is the 12th largest by population in the United States, with approximately 4.3 million people as of 2010. In addition, Phoenix is the county seat of Maricopa County and, at 517.9 square miles (1,341 km2), it is the largest city in the state, nearly twice the size of Tucson and one of the largest cities in the United States. Settled in 1867 as an agricultural community near the confluence of the...
Phoenix:
$48,452
Arizona:
$51,492
$922
Phoenix:
$200,800
Arizona:
$194,300
4.0%

Customer Service Supervisor Job Listings

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Pay by Experience Level for Customer Service Supervisor

Median of all compensation (including tips, bonus, and overtime) by years of experience.


Respondents with less than five years' experience take home $39K on average. In contrast, those who have been around for five to 10 years earn a noticeably higher average of $50K. For Customer Service Supervisors in Phoenix, 10 to 20 years of experience on the job amounts to an average salary of $47K. Big financial gains seem to result from working for more than two decades; veterans in this group report earning $56K on average.

Key Stats for Customer Service Supervisor

Gender

Female
68 %
Male
32 %

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 4 votes.
1-4 years
29%
5-9 years
21%
10-19 years
36%
20 years or more
14%
Location:
Years in Fields/Career:
United States (change)

Experience Affects Customer Service Supervisor Salaries

Late-Career
up arrow 25%



National Average
$45,000


Skills That Affect Customer Service Supervisor Salaries

Customer Service Metrics
up arrow 5%

Leadership
up arrow 3%

Call Center
up arrow 1%

People Management
up arrow 1%

Call center operations
up arrow 1%

National Average
$45,000

Team Leadership
up arrow 1%

Customer Service
up arrow 2%

Microsoft Excel
up arrow 2%

Customer Relations
up arrow 3%

Customer Relationship Management (CRM)
up arrow 4%

Microsoft Office
up arrow 7%

Scheduling
up arrow 7%

Training
up arrow 9%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 4 votes.

Gender

Female
68 %
Male
32 %

Years of Experience

1-4 years
29%
5-9 years
21%
10-19 years
36%
20 years or more
14%

Common Health Benefits

medical benefits
Medical: 91%
dental benefits
Dental: 80%
vision benefits
Vision: 70%
dental benefits
None: 9%
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