Median pay for Customer Service Supervisors in Phoenix, Ariz. lies in the neighborhood of $49K annually. For the most part, people in this position report moderate levels of job satisfaction. Medical benefits are awarded to nearly all, and a strong majority earn dental coverage. Female Customer Service Supervisors in Phoenix are more common than men among those who completed the survey; more than half (67 percent) are women. This overview is based on answers to PayScale's salary questionnaire.

$34,066 - $61,973
$34K
$49K
$62K
MEDIAN: $49,118
10%
50%
90%

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$12.64 - $22.12
$13
$17
$22
MEDIAN: $16.66
10%
50%
90%

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Local Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$22K$44K$66K
Salary
$34,066 - $61,973  
   
Bonus
$309.13 - $14,544  
Profit Sharing
$1,500  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$28,568 - $63,478  
Country: United States | Currency: USD | Updated: 19 Jan 2017 | Individuals Reporting: 42
Local Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$11$22$33
Hourly Rate
$12.64 - $22.12  
   
Overtime
$26.23  
Local Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$22K$44K$66K
Bonus
$309.13 - $14,544  
   
Profit Sharing
$1,500  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$28,568 - $63,478  
Country: United States | Currency: USD | Updated: 19 Jan 2017 | Individuals Reporting: 18

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About Phoenix, Arizona

Maricopa County, Arizona
1,563,001
Male:
786,833 (50.3%)
Female:
776,168 (49.7%)
Phoenix (/ˈfiːnᵻks/) is the capital and most populous city of the U.S. state of Arizona. With 1,563,025 people (as of 2015), Phoenix is the sixth most populous city nationwide, the most populous state capital in the United States, and the only state capital with a population of more than 1 million residents. Phoenix is the anchor of the Phoenix metropolitan area, also known as the Valley of the Sun, which in turn is a part of the Salt River Valley. The metropolitan area is the 12th largest by population in the United States, with approximately 4.3 million people as of 2010. In addition, Phoenix is the county seat of Maricopa County and, at 517.9 square miles (1,341 km2), it is the largest city in the state, nearly twice the size of Tucson and one of the largest cities in the United States. Settled in 1867 as an agricultural community near the confluence of the...
Phoenix:
$48,452
Arizona:
$51,492
$922
Phoenix:
$200,800
Arizona:
$194,300
4.0%

Customer Service Supervisor Job Listings

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Pay by Experience Level for Customer Service Supervisor

Median of all compensation (including tips, bonus, and overtime) by years of experience.


Respondents with less than five years' experience take home $39K on average. In contrast, those who have been around for five to 10 years earn a noticeably higher average of $50K. For Customer Service Supervisors in Phoenix, 10 to 20 years of experience on the job amounts to an average salary of $47K. More than 20 years of experience seem related to solid financial gains; veterans in this group report earning a median of $54K.

Customer Service Supervisor Reviews

Q: What is it like working in Phoenix?

Customer Service Supervisor in Phoenix:
"Good."
Pros: The commute is not bad first thing in the morning or late evenings, you can get to most places within 30-60 mins. The cost of living is not as bad as any other bigger city.
Cons: Nothing at this time.

Key Stats for Customer Service Supervisor

Gender

Female
67 %
Male
33 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 5 votes.
031
1-4 years
30%
5-9 years
23%
10-19 years
32%
20 years or more
15%
Location:
Years in Fields/Career:
United States (change)

Experience Affects Customer Service Supervisor Salaries

Late-Career
up arrow 21%



National Average
$45,000


Skills That Affect Customer Service Supervisor Salaries

People Management
up arrow 6%

Leadership
up arrow 6%

Customer Service Metrics
up arrow 6%


Team Leadership
0%

National Average
$45,000

Microsoft Excel
up arrow 2%

Customer Relations
up arrow 3%


Call center operations
up arrow 6%

Scheduling
up arrow 6%

Customer Relationship Management (CRM)
up arrow 7%

Training
up arrow 7%

Microsoft Office
up arrow 10%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 5 votes.

Gender

Female
67 %
Male
33 %

Years of Experience

1-4 years
30%
5-9 years
23%
10-19 years
32%
20 years or more
15%

Common Health Benefits

medical benefits
Medical: 91%
dental benefits
Dental: 76%
vision benefits
Vision: 71%
dental benefits
None: 9%
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