The average pay for a Customer Service Supervisor in Boston, Massachusetts is $52,772 per year. Most people move on to other jobs if they have more than 20 years' experience in this field. Experience does not have a big impact on this job’s salary.

$38,783 - $59,013
(Median)
$39K
$53K
$59K
MEDIAN: $52,772
10%
50%
90%

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$9.14 - $30.84
(Median)
$9
$17
$31
MEDIAN: $16.00
10%
50%
90%

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Local Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$22K$44K$66K
Salary
$38,783 - $59,013  
   
Bonus
$1,200  
Profit Sharing
$2,035  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$24,214 - $63,229  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 16
Local Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$11$22$33
Hourly Rate
$9.14 - $30.84  
   
Overtime
$17.25  
Local Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$22K$44K$66K
Bonus
$1,200  
   
Profit Sharing
$2,035  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$24,214 - $63,229  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 11

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About Boston, Massachusetts

Suffolk County, Massachusetts
669,469
Male:
322,149 (48.1%)
Female:
347,320 (51.9%)
Boston (pronounced /ˈbɒstən/ BOSS-tən) is the capital and most populous city of the Commonwealth of Massachusetts in the United States. Boston is also the seat of Suffolk County, although the county government was disbanded on July 1, 1999. The city proper covers 48 square miles (124 km2) with an estimated population of 667,137 in 2015, making it the largest city in New England and the 23rd most populous city in the United States. The city is the economic and cultural anchor of a substantially larger metropolitan area called Greater Boston, home to 4.7 million people and the tenth-largest metropolitan statistical area in the country. Greater Boston as a commuting region is home to 8.1 million people, making it the sixth-largest combined statistical area in the United States. One of the oldest cities in the United States, Boston was founded on the Shawmut Peninsula in 1630 by Puritan settlers from England. It was the scene...
Boston:
$58,263
Massachusetts:
$70,628
$1,423
Boston:
$453,000
Massachusetts:
$352,100
4.6%

Customer Service Supervisor Job Listings

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Location:
Years in Fields/Career:
United States (change)

Experience Affects Customer Service Supervisor Salaries

National Average
$46,000

Entry-Level
up arrow 1%

Mid-Career
up arrow 2%

Experienced
up arrow 6%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 2 votes.

Gender

Female
69 %
Male
31 %

Years of Experience

1-4 years
37%
5-9 years
26%
10-19 years
33%
20 years or more
4%

Common Health Benefits

medical benefits
Medical: 77%
dental benefits
Dental: 69%
medical benefits
Vision: 69%
dental benefits
None: 23%
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