A Customer Service Supervisor in Austin, Texas earns an average salary of $46,127 per year. Most people with this job move on to other positions after 20 years in this career. For the first five to ten years in this position, salary increases modestly, but any additional experience does not have a big effect on pay. Skills that are associated with high pay for this job are Call Center and Call center operations.

$33,696 - $70,000
(Median)
$34K
$46K
$70K
MEDIAN: $46,126
10%
50%
90%

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$11.69 - $20.61
(Median)
$12
$18
$21
MEDIAN: $17.00
10%
50%
90%

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Local Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$24K$48K$72K
Salary
$33,696 - $70,000  
   
Bonus
$1,500  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$31,943 - $67,674  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 24
Local Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$12$24$36
Hourly Rate
$11.69 - $20.61  
   
Overtime
$24.20  
Local Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$24K$48K$72K
Bonus
$1,500  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$31,943 - $67,674  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 17
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Experience Affects Customer Service Supervisor Salaries

Experienced
up arrow 8%

Mid-Career
up arrow 3%

National Average
$43,000

Entry-Level
up arrow 7%

Skills That Affect Customer Service Supervisor Salaries

Call Center
up arrow 12%

Call center operations
up arrow 11%

People Management
up arrow 6%

Leadership
up arrow 4%

Customer Service Metrics
up arrow 4%

Customer Relationship Management (CRM)
up arrow 2%

National Average
$43,000

Training
up arrow 2%

Scheduling
up arrow 3%

Team Leadership
up arrow 6%

Customer Service
up arrow 7%

Customer Relations
up arrow 18%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 5 votes.

Gender

Female
60 %
Male
40 %

Years of Experience

Less than 1 year
2%
1-4 years
37%
5-9 years
20%
10-19 years
37%
20 years or more
5%

Common Health Benefits

medical benefits
Medical: 93%
dental benefits
Dental: 82%
medical benefits
Vision: 82%
dental benefits
None: 7%
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