An Entry-Level Customer Service Team Leader earns an average wage of $13.00 per hour. Skills that are associated with high pay for this job are Project Management, Training Program Development, Operations Management, and Customer Service Metrics.

$29,962 - $62,527
(Median)
$30K
$44K
$63K
MEDIAN: $44,104
10%
50%
90%

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$8.85 - $19.50
(Median)
$8
$13
$20
MEDIAN: $12.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$21K$42K$63K
Salary
$29,962 - $62,527  
   
Bonus
$750 - $6,500  
Profit Sharing
$60.82 - $3,945  
Commission
$154.56 - $12,120  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$19,534 - $54,718  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 230
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$11$22$33
Hourly Rate
$8.85 - $19.50  
   
Hourly Tips
$0.08 - $4.97  
Overtime
$13.38 - $31.87  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$22K$44K$66K
Bonus
$750 - $6,500  
   
Commission
$154.56 - $12,120  
Profit Sharing
$60.82 - $3,945  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$19,534 - $54,718  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 442
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Customer Service Team Leader Job Listings

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Pay Difference by Location

National Average: $33,026

Larger city markers indicate a job is popular in that location.

Customer Service Team Leader Advice

What do you wish you knew about your job when you first started out?

Customer Service Team Leader in Fayetteville:
"Positive Reinforcement."
Always remember to be a good listener as well as a leader. Must remain positive and focused at all times to ensure success.

Customer Service Team Leader in Tulsa:
"Continued Improvement."
Focus on continued improvement by seeking out feedback on your coaching ability and strategies.

United States (change)

Find Out Exactly What You Should Be Paid

United States (change)


Employers: Start Here »

Skills That Affect Customer Service Team Leader Salaries

Project Management
up arrow 34%

Training Program Development
up arrow 31%

Operations Management
up arrow 15%

Customer Service Metrics
up arrow 14%

Customer Relationship Management (CRM)
up arrow 8%

People Management
up arrow 6%

National Average
$33,000

Team Leadership
up arrow 1%

Customer Relations
up arrow 3%


Training
up arrow 5%

Oral / Verbal Communication
up arrow 16%

Sales
up arrow 17%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 121 votes.

Gender

Female
63 %
Male
37 %

Common Health Benefits

medical benefits
Medical: 68%
dental benefits
Dental: 62%
medical benefits
Vision: 50%
dental benefits
None: 30%
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