Entry-Level Customer Service Team Leader Salary

An Entry-Level Customer Service Team Leader earns an average wage of $13.02 per hour. Skills that are associated with high pay for this job are Project Management, Training Program Development, Operations Management, Customer Service Metrics, and Customer Relationship Management (CRM).

$29,732 - $62,425
$30K
$44K
$62K
MEDIAN: $43,751
10%
50%
90%

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$8.84 - $19.56
$8
$13
$20
MEDIAN: $13.02
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$21K$42K$63K
Salary
$29,732 - $62,425  
   
Bonus
$587 - $5,182  
Profit Sharing
$61.28 - $3,915  
Commission
$575 - $16,250  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$19,373 - $53,759  
Country: United States | Currency: USD | Updated: 18 Jan 2017 | Individuals Reporting: 232
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$11$22$33
Hourly Rate
$8.84 - $19.56  
   
Hourly Tips
$0.08 - $4.89  
Overtime
$13.28 - $31.46  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$22K$44K$66K
Bonus
$587 - $5,182  
   
Commission
$575 - $16,250  
Profit Sharing
$61.28 - $3,915  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$19,373 - $53,759  
Country: United States | Currency: USD | Updated: 18 Jan 2017 | Individuals Reporting: 469

Find Out Exactly What You Should Be Paid

United States (change)

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Customer Service Team Leader Job Listings

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Pay Difference by Location

National Average: $32,745

Larger city markers indicate a job is popular in that location.

Customer Service Team Leader Advice

Q: What do you wish you knew about your job when you first started out?

Customer Service Team Leader in Fayetteville:
"Positive Reinforcement."
Always remember to be a good listener as well as a leader. Must remain positive and focused at all times to ensure success.

Customer Service Team Leader in Tulsa:
"Continued Improvement."
Focus on continued improvement by seeking out feedback on your coaching ability and strategies.

Key Stats for Customer Service Team Leader

Gender

Female
62 %
Male
38 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 134 votes.
Less than 1 year
3%
1-4 years
77%
5-9 years
20%
Location:
Years in Fields/Career:
United States (change)

Skills That Affect Customer Service Team Leader Salaries

Project Management
▲44%

Training Program Development
▲32%

Operations Management
▲16%

Customer Relationship Management (CRM)
▲13%

Customer Service Metrics
▲13%

People Management
▲7%

Team Leadership
▼0%

National Average
$33,000

Customer Relations
▼2%


Training
▼5%

Oral / Verbal Communication
▼15%

Sales
▼16%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 134 votes.

Gender

Female
62 %
Male
38 %

Common Health Benefits

medical benefits
Medical: 68%
dental benefits
Dental: 61%
vision benefits
Vision: 50%
dental benefits
None: 30%
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