Customer Service Team Leader with Customer Relationship Management (CRM) Skills Salary

A Customer Service Team Leader with Customer Relationship Management (CRM) skills earns an average wage of $14.91 per hour. Most people with this job move on to other positions after 20 years in this field.

$33,223 - $73,456
$33K
$48K
$73K
MEDIAN: $48,181
10%
50%
90%

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$10.01 - $22.79
$10
$15
$23
MEDIAN: $14.91
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$25K$50K$75K
Salary
$33,223 - $73,456  
   
Bonus
$971 - $7,340  
Profit Sharing
$1,500  
Commission
$5,750  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$24,436 - $64,841  
Country: United States | Currency: USD | Updated: 25 Mar 2017 | Individuals Reporting: 134
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$12$24$36
Hourly Rate
$10.01 - $22.79  
   
Hourly Tips
$2.00  
Overtime
$15.55 - $35.29  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$24K$48K$72K
Bonus
$971 - $7,340  
   
Commission
$5,750  
Profit Sharing
$1,500  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$24,436 - $64,841  
Country: United States | Currency: USD | Updated: 25 Mar 2017 | Individuals Reporting: 158

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Pay by Experience Level for Customer Service Team Leader

Pay by Experience for a Customer Service Team Leader has a positive trend. An entry-level Customer Service Team Leader with less than 5 years of experience can expect to earn an average total compensation of $38,000 based on 137 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Customer Service Team Leader with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $40,000 based on 104 salaries. An experienced Customer Service Team Leader which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $42,000 based on 86 salaries. A Customer Service Team Leader with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $47,000 based on 34 salaries.

Key Stats for Customer Service Team Leader

Gender

Female
71 %
Male
29 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 72 votes.
Less than 1 year
0%
1-4 years
36%
5-9 years
28%
10-19 years
24%
20 years or more
12%
Location:
Years in Fields/Career:
United States (change)

Experience Affects Customer Service Team Leader Salaries

Late-Career
▲16%

Experienced
▲5%

Mid-Career
▼0%

National Average
$40,000

Entry-Level
▼6%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 72 votes.

Gender

Female
71 %
Male
29 %

Years of Experience

Less than 1 year
0%
1-4 years
36%
5-9 years
28%
10-19 years
24%
20 years or more
12%

Common Health Benefits

medical benefits
Medical: 74%
dental benefits
Dental: 64%
vision benefits
Vision: 59%
no benefits
None: 23%