The average wage for a Mid-Career Customer Service Team Leader is $15.75 per hour. Skills that are associated with high pay for this job are Project Management, Customer Service Metrics, and Training.

$31,206 - $63,294
(Median)
$31K
$46K
$63K
MEDIAN: $46,012
10%
50%
90%

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$10.84 - $21.04
(Median)
$11
$16
$21
MEDIAN: $15.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$22K$44K$66K
Salary
$31,206 - $63,294  
   
Bonus
$734 - $8,054  
Profit Sharing
$180.00 - $3,500  
Commission
$3,700  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$24,194 - $57,517  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 191
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$12$24$36
Hourly Rate
$10.84 - $21.04  
   
Hourly Tips
$4.67  
Overtime
$15.25 - $33.67  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$24K$48K$72K
Bonus
$734 - $8,054  
   
Commission
$3,700  
Profit Sharing
$180.00 - $3,500  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$24,194 - $57,517  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 282
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Skills That Affect Customer Service Team Leader Salaries

Project Management
up arrow 21%

Customer Service Metrics
up arrow 16%

Training
up arrow 11%

People Management
up arrow 5%

Customer Relationship Management (CRM)
up arrow 4%

Operations Management
up arrow 4%

Customer Relations
up arrow 3%

Customer Service
0%

National Average
$39,000

Team Leadership
up arrow 2%

Sales
up arrow 11%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 74 votes.

Gender

Female
67 %
Male
33 %

Common Health Benefits

medical benefits
Medical: 79%
dental benefits
Dental: 72%
medical benefits
Vision: 60%
dental benefits
None: 19%
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