Customer Service Technician Salary (United States)

A Customer Service Technician earns an average wage of $16.02 per hour. Experience has a moderate effect on income for this job.
Customer Service Technician Salary (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$27,984 - $55,316
(Median)
28K
34K
40K
48K
55K
MEDIAN: $39,556
10%
25%
50%
75%
90%
Add this chart to your site: 640px    300px
Customer Service Technician Salary (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$11.24 - $25.78
(Median)
11
16
20
26
MEDIAN: $16.00
10%
50%
75%
90%
Add this chart to your site: 640px    300px

National Salary Data

 (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$20K$40K$60K
Salary
$27,984 - $55,316  
   
Bonus
$0.00 - $3,878  
Profit Sharing
$1,000 - $5,000  
Commission
$196.53 - $3,052  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$25,037 - $57,118  
Country: United States | Currency: USD | Updated: 3 Sep 2014 | Individuals Reporting: 79
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$15$30$45
Hourly Rate
$11.24 - $25.78  
   
Overtime
$16.67 - $43.92  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$30K$60K$90K
Bonus
$0.00 - $3,878  
   
Commission
$196.53 - $3,052  
Profit Sharing
$1,000 - $5,000  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$25,037 - $57,118  
Country: United States | Currency: USD | Updated: 3 Sep 2014 | Individuals Reporting: 190
Is Customer Service Technician your job title? Get a personalized salary report!
Location:
Years in Field/Career:
Location:
Years in Field/Career:
United States (change)

Job Description for Customer Service Technician

  • Monitor and perform maintenance on computers, software, and personal networks.
  • Promote key products and provide direct support for customers across all information technology (IT) issues.
  • Upgrade computer platforms, train office staff, and maintain inventory of equipment and repairs.
  • Perform installations, maintenance, and repairs on equipment or facilities.
  • Troubleshoot LAN issues, utilize recovery software, and document all work.

Customer Service Technician Job Listings

Search for more jobs:
job title / company
location

Pay by Experience Level for Customer Service Technician

Median of all compensation (including tips, bonus, and overtime) by years of experience.

Related Job Salaries

Find Out Exactly What You Should Be Paid
Job Title:
Years in Field/Career:
Location:
United States (change)
- OR -

Experience Affects Customer Service Technician Salaries

Late-Career
up arrow 30%
Experienced
up arrow 10%
National Average
$38,000
Mid-Career
up arrow 2%
Entry-Level
up arrow 12%

Skills That Affect Customer Service Technician Salaries

National Average
$38,000
Customer Service
up arrow 4%

Job Satisfaction

Highly satisfied Image
Highly satisfied
Rated 4 out of 5 based on 56 votes.

Gender

Female
23%
female alumni
 
Male
77%
male alumni

Years of Experience

Less than 1 year
1%
1-4 years
30%
5-9 years
28%
10-19 years
26%
20 years or more
14%

Common Health Benefits

medical benefits Medical: 81% dental benefits Dental: 69%
vision benefits Vision: 56% employee benefits None: 15%