Customer Service Technician with Electronic Troubleshooting Skills Salary

The average Customer Service Technician with Electronic Troubleshooting skills earns approximately $16.31 per hour. Most enjoy medical while a majority get dental coverage. Vision coverage is also available to a little over a half. Most workers in this position report moderate levels of job satisfaction. The vast majority of Customer Service Technicians with Electronic Troubleshooting skills (89 percent) survey respondents are men. The figures in this rundown are based on the results of PayScale's salary questionnaire.

$30,913 - $54,684
$31K
$46K
$55K
MEDIAN: $45,635
10%
50%
90%

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$12.85 - $29.09
$13
$16
$29
MEDIAN: $16.31
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$21K$42K$63K
Salary
$30,913 - $54,684  
   
Bonus
$1,017  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$27,974 - $60,248  
Country: United States | Currency: USD | Updated: 4 May 2017 | Individuals Reporting: 13
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$18$36$54
Hourly Rate
$12.85 - $29.09  
   
Overtime
$19.34 - $53.44  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$50K$100K$150K
Bonus
$1,017  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$27,974 - $60,248  
Country: United States | Currency: USD | Updated: 4 May 2017 | Individuals Reporting: 43

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Pay by Experience Level for Customer Service Technician

Pay by Experience for a Customer Service Technician has a positive trend. An entry-level Customer Service Technician with less than 5 years of experience can expect to earn an average total compensation of $32,000 based on 29 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Customer Service Technician with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $37,000 based on 13 salaries. An experienced Customer Service Technician which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $49,000 based on 13 salaries. A Customer Service Technician with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $68,000 based on 6 salaries.

Key Stats for Customer Service Technician

Gender

Female
11 %
Male
89 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 10 votes.
Less than 1 year
5%
1-4 years
41%
5-9 years
14%
10-19 years
27%
20 years or more
13%
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Location:
Years in Fields/Career:
United States (change)

Experience Affects Customer Service Technician Salaries

Late-Career
▲78%

Experienced
▲28%

National Average
$38,000

Mid-Career
▼3%

Entry-Level
▼15%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 10 votes.

Gender

Female
11 %
Male
89 %

Years of Experience

Less than 1 year
5%
1-4 years
41%
5-9 years
14%
10-19 years
27%
20 years or more
13%

Common Health Benefits

medical benefits
Medical: 89%
dental benefits
Dental: 68%
vision benefits
Vision: 53%
no benefits
None: 9%
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