A Customer Service Technician II earns an average wage of $17.62 per hour.

$30,410 - $59,180
$30K
$40K
$59K
MEDIAN: $40,000
10%
50%
90%

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$11.34 - $27.60
$11
$18
$28
MEDIAN: $17.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$21K$42K$63K
Salary
$30,410 - $59,180  
   
Bonus
$983  
Profit Sharing
$700  
Commission
$15,000  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$27,961 - $61,290  
Country: United States | Currency: USD | Updated: 10 Nov 2016 | Individuals Reporting: 38
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$17$34$51
Hourly Rate
$11.34 - $27.60  
   
Overtime
$18.28 - $50.00  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$50K$100K$150K
Bonus
$983  
   
Commission
$15,000  
Profit Sharing
$700  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$27,961 - $61,290  
Country: United States | Currency: USD | Updated: 10 Nov 2016 | Individuals Reporting: 105

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Key Stats for Customer Service Technician II

Gender

Female
21 %
Male
79 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 25 votes.
Less than 1 year
2%
1-4 years
41%
5-9 years
20%
10-19 years
22%
20 years or more
15%
Location:
Years in Fields/Career:
United States (change)

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 25 votes.

Gender

Female
21 %
Male
79 %

Years of Experience

Less than 1 year
2%
1-4 years
41%
5-9 years
20%
10-19 years
22%
20 years or more
15%

Common Health Benefits

medical benefits
Medical: 76%
dental benefits
Dental: 66%
vision benefits
Vision: 56%
dental benefits
None: 22%
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