Customer Service Traffic Analyst, Call Center Salary

A Customer Service Traffic Analyst, Call Center earns an average wage of $14.00 per hour.

$26,791 - $53,490
(Median)
$27K
$31K
$53K
MEDIAN: $31,269
10%
50%
90%

Add this chart to your site: 640px    300px

National Salary Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$18K$36K$54K
Salary
$30,252 - $46,255  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$26,791 - $53,490  
Country: United States | Currency: USD | Updated: 2 Jul 2015 | Individuals Reporting: 13
United States (change)

Find Out Exactly What You Should Be Paid

United States (change)


Comp Managers: Start Here »

Job Description for Customer Service Traffic Analyst, Call Center

  • Create and prepare reports including daily operating reports, call analysis and adherence.
  • Monitor all incoming call flows to ensure that calls are routed correctly.
  • Prepare and analyze call volume, historical trend data, and forecasts including planning for impact of special events, seasonality, and promotions.
  • Recognize and recommend operational improvements.

Customer Service Traffic Analyst, Call Center Job Listings

Search for more jobs:

United States (change)

Find Out Exactly What You Should Be Paid

United States (change)


Comp Managers: Start Here »

Gender

Female
57 %
Male
43 %

Years of Experience

1-4 years
62%
5-9 years
23%
10-19 years
15%

Common Health Benefits

medical benefits Medical: 100% dental benefits Dental: 100%
vision benefits Vision: 90% employee benefits None:
ADVERTISEMENT