Customer Service Traffic Manager, Call Center Salary

A Customer Service Traffic Manager, Call Center earns an average salary of $63,295 per year.

$39,199 - $77,281
$39K
$63K
$77K
MEDIAN: $63,295
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$50K$100K$150K
Salary
$39,199 - $77,281  
   
Bonus
$2,500  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$35,235 - $114,221  
Country: United States | Currency: USD | Updated: 11 Dec 2014 | Individuals Reporting: 17
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Job Description for Customer Service Traffic Manager, Call Center

  • Analyze call volume patterns to determine optimum staffing levels and work schedules.
  • Propose methods for improving call center efficiency.
  • Collect data on call center traffic and identify trends in call center volume.

Customer Service Traffic Manager, Call Center Job Listings

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Key Stats for Customer Service Traffic Manager, Call Center

Gender

Female
79 %
Male
21 %

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 3 votes.
1-4 years
15%
5-9 years
25%
10-19 years
45%
20 years or more
15%
Location:
Years in Fields/Career:
United States (change)

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 3 votes.

Gender

Female
79 %
Male
21 %

Years of Experience

1-4 years
15%
5-9 years
25%
10-19 years
45%
20 years or more
15%

Common Health Benefits

medical benefits
Medical: 82%
dental benefits
Dental: 59%
vision benefits
Vision: 53%
dental benefits
None: 18%
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